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All properties in Southbank, Victoria, Australia
1 room, 2 adults

Quay West Suites Melbourne

5-star5 stars
Great for familiesThis property has good facilities for families.
26 Southgate Avenue, Southbank, VIC, 3006, Australia

Luxury aparthotel with indoor pool, near Melbourne Arts Centre
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Service
Fantastic service
Room
Great room
Breakfast
Tasty breakfast
Pool
Great pool

Quay West Suites Melbourne

from A$268
  • Superior Suite, 1 Bedroom, Balcony, City View (Floors 4-9, Kitchen)
  • Deluxe Suite, 1 Bedroom, Balcony, River View (Floors 10-15, Kitchen)
  • Superior Suite, 1 Bedroom, Balcony (Floor 4 - 9, Kitchen)
  • Deluxe Suite, 1 Bedroom, Balcony (Floors 10-15, Kitchen)
  • Studio, Kitchenette (Floor 4 - 15)
  • Studio (Floor 4-15)
  • Premium Apartment, 3 Bedrooms, Balcony (Floors 16-26, Balcony, Kitchen)
  • Deluxe Suite, 2 Bedrooms, Balcony, River View (Floors 10-15, Kitchen, Balcony)
  • Superior Suite, 2 Bedrooms, Balcony (Balcony, Kitchen, Floors 4-9)
  • Premium Apartment, 2 Bedrooms, Balcony

What’s around Quay West Suites Melbourne

Landmarks

  • In Melbourne Central Business District
  • Melbourne Arts Centre - 3 min walk
  • Eureka Tower - 3 min walk
  • Federation Square - 6 min walk
  • Bourke Street Mall - 12 min walk
  • SEA LIFE Melbourne - 13 min walk
  • Melbourne Convention and Exhibition Centre - 14 min walk
  • Rod Laver Arena - 16 min walk

Getting around

  • Melbourne, VIC (MEL-Tullamarine) - 35 min drive
  • Melbourne, VIC (MEB-Essendon) - 30 min drive
  • Melbourne, VIC (AVV-Avalon) - 40 min drive
  • Flinders Street Station - 5 min walk
  • Southern Cross Station - 22 min walk
  • Spotswood Station - 9 min drive
  • Melbourne Central Station - 18 min walk
  • Parliament Station - 19 min walk
  • Jolimont Station - 23 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 109 apartments
  • Arranged over 26 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Valet parking *

Payment types at the property

* See small print for additional details or extra charges

At the aparthotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Sauna
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 4306
  • Conference space size (meters) - 400
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Italian
  • Korean
  • Norwegian
  • Portuguese
  • Spanish

In the apartment

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Microwave
  • Cookware, dishware and utensils
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Jarrah Restaurant - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Quay West Suites Melbourne’s small print

Also known as

  • Quay West Suites Melbourne Aparthotel
  • Quay West Suites Melbourne
  • Quay West Suites
  • Quay West Suites Aparthotel
  • Quay West Suites Aparthotel
  • Quay West Suites
  • Quay West Suites Melbourne Southbank
  • Quay West Suites Melbourne Aparthotel
  • Quay West Suites Melbourne Aparthotel Southbank

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Parking height restrictions apply.

Guests can rest easy knowing there's a smoke detector on site.

Optional extras

Valet parking costs AUD 45 per day with in/out privileges

Rollaway beds are available for AUD 60.0 per night

Buffet breakfast is offered for an extra charge of AUD 32.00 per person (approximately)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Superb 9.2 From 408 reviews

Exceptional 10.0
Great location and hotel
Great hotel with excellent service and a great breakfast
Peter, au2 night trip
Exceptional 10.0
Great Hotel
Went to Melbourne with a group of mates to play golf and watch the Presidents Cup. Hotel met and exceeded expectations. Position ideal, rooms clean and had everything, staff fantastic , breakfast and bar very good. A very good venue and a credit to all. Will be back
Mark, au4 night trip with friends
Good 6.0
Underwhelming & Dated
Underwhelming for a 5-star stay. Room overall was dated, particularly the bathroom with an awkward layout and narrow corner shower. No hair dryer provided in room. Valet parking at $45p/n quite pricey - No 5 minute check-in parking available without being blocked in by other cars in the tight valet drop off. Pool was closed for maintenance/refurbishment during our stay in December which was not communicated to us when booking or by staff at check-in, found out via a poster in the elevator. A less than ideal alternative arrangement was available for customers to use the pool at The Langham, a neighbouring hotel. Our package included the buffet breakfast which was nice however had limited options compared to similarly priced hotels. Breakfast wait staff attentive and friendly. Nice balcony with views of the Yarra and Flinders Street Station with easy access to Southgate shopping and restaurants. Left note on booking that we were celebrating our anniversary, was not acknowledged by staff. Overall a dated apartment/hotel, well below the standard for 5-star accommodation, location and view the only real redeeming factors - Struggle to see how it has such high reviews.
Brendan, au1 night trip
Exceptional 10.0
Can only say it was excellent and excellent service.
Jane, au1 night trip
Good 6.0
Air conditioning not working in room
Mliss, au1 night trip

Quay West Suites Melbourne

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