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All properties in Guatemala City, Guatemala (department), Guatemala
1 room, 2 adults

Hotel Biltmore Guatemala

3.5-star3.5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
15 Calle 0-31, Zona 10, Guatemala City, Guatemala, 01010, Guatemala

Family-friendly hotel with bar/lounge, connected to the convention center, near Plaza Fontabella Shopping Center
  • Free buffet breakfast and free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Desk staff were awesome- I had a couple of small issues that I needed help with and they…Mar. 22, 2020
  • Close to everything, clean and most of all the staff was all great. Breakfast was good…Mar. 16, 2020

Hotel Biltmore Guatemala

from A$126
  • Double Room
  • Standard Room
  • Parlor Suite

What’s around Hotel Biltmore Guatemala

Landmarks

  • In Zona 10
  • Plaza Fontabella Shopping Center - 9 min walk
  • El Obelisco - 10 min walk
  • The Village Shopping Center - 11 min walk
  • Embassy of Canada - 13 min walk
  • Oakland Mall - 15 min walk
  • La Aurora Zoo - 17 min walk
  • National Museum of Archaeology and Ethnology - 24 min walk

Getting around

  • La Aurora Intl. Airport (GUA) - 11 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 116 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 1 PM
Front desk staff will greet guests on arrival.
Airport shuttle service is available on request from 5:30 AM to 10:00 PM. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle from 5:30 AM to 10:00 PM *

Parking

  • No onsite parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
  • Use of nearby fitness centre (discount)
Working away
  • Business centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Hotel Biltmore Guatemala’s small print

Also known as

  • Hotel Biltmore Guatemala
  • Hotel Biltmore Guatemala Hotel
  • Hotel Biltmore Guatemala Guatemala City
  • Hotel Biltmore Guatemala Hotel Guatemala City
  • Biltmore Guatemala
  • Hotel Biltmore Guatemala/Guatemala City
  • Hotel Biltmore Express
  • Hotel Biltmore Express
  • Hotel Biltmore Guatemala/Guatemala City

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 20 per person (roundtrip)

Airport shuttle service for children up to age 12 costs USD 0

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Biltmore Guatemala

  • Does Hotel Biltmore Guatemala offer free cancellation for a full refund?
    Yes, Hotel Biltmore Guatemala does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Hotel Biltmore Guatemala currently open?
    This property is closed from April 1 2020 to September 30 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Hotel Biltmore Guatemala?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Biltmore Guatemala?
    Sorry, there's no onsite parking at Hotel Biltmore Guatemala.
  • Are pets allowed at Hotel Biltmore Guatemala?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hotel Biltmore Guatemala?
    You can check in from 3:00 PM to anytime. Check-out time is 1 PM.
  • Is airport shuttle service offered by Hotel Biltmore Guatemala?
    Yes, an airport shuttle is available from 5:30 AM to 10:00 PM on request. The charge is USD 20 per person roundtrip.
  • What is there to do near Hotel Biltmore Guatemala?
    Recommended spots to visit include Plaza Fontabella Shopping Center (9-min walk) and El Obelisco (10-min walk), along with The Village Shopping Center (11-min walk) and Embassy of Canada (13-min walk).

Recent reviews

Superb 9.0 From 231 reviews

Exceptional 10.0
Best bang for the buck.
Superb staff, very good location, nice rooms., all at a reasonable price.
Ron, us1 night trip
Very good 8.0
Pleasant place to stay.
Excellent service, room was nice although the carpet could have used some thorough cleaning, not just a vacuuming. It was a pleasant stay except for the construction noise in the building next to the hotel with noise beginning at around 10:30 PM. We’ll stay again but on the other side of the hotel away from the noise. Great location and very safe.
Ron, us1 night trip
Poor 2.0
Renovation's powertool noise at 1:42 am!!!!
I extended my reservation and I regretted. I complained after noise (hammering and drilling) at night between 10pm and midnight because renovations and after a couple of nights the move me to a room on the topfloor and it was quiet. Last night however at 1:42 am I was woke up by the noise of powertools under my window.
Jesus, us3 night business trip
Exceptional 10.0
I’ve stayed at this property before and it has always been a great experience. The personal is very friendly and reliable. The bathrooms and rooms are cleaned daily. Also they provide bottled water daily at no charge in every room and if you need additional drinking water, they usually get you more. In addition, I like the fact that the hotel is situated on a very convenient location where you can practically walk to different restaurants or to the near mall. Also if you don’t feel like going out to eat, hotel food it’s excellent!! My family and I ordered several delicious dishes that they offer in their room service menu. People who came to visit were very pleased with the food.
Rita, us14 night family trip
Exceptional 10.0
Delicious breakfast and very comfortable hotel!
Hotel was extremely comfortable and buffet breakfast is delicious. We arrived early and were able to check in and freshen up before exploring the city. Staff was very helpful and welcoming. Would highly recommend! Wi-Fi was also excellent!
us1 night romance trip
Exceptional 10.0
Great hotel in a nice area
It was overall a great stay. The hotel is very well located in zona 10, and has many restaurants and shopping near by. Place is clean and staff is very nice. Breakfast is fine, but after 1 week the same food was kind of boring. Still, I always appreciate a breakfast buffet. I will stay again and I will recommend it!
Ignacio, us7 night business trip
Exceptional 10.0
I'd stay there again
The hotel was a bargain at the rate. It was clean, well cared for and the staff was very helpful.
larry, us1 night trip with friends
Exceptional 10.0
Bob’s Guatemala stay
Beautiful place to stay, reasonably priced. Upscale hotel wish i could have stayed there longer and enjoyed it more
Robert, us1 night trip
Good 6.0
Good for a business trip only
Good hotel with free breakfast. If you have kids don’t stay here as this is more for a business trip type of hotel.
Esau, us3 night business trip
Exceptional 10.0
Great hotel
Really nice hotel. Friendly staff and great service.
us5 night family trip

Hotel Biltmore Guatemala

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