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Photo gallery for Mandarin Oriental, Santiago

Lobby
Premium bedding, down duvets, minibar, in-room safe
Seasonal outdoor pool, pool umbrellas
Executive lounge
Garden

Mandarin Oriental, Santiago

5.0 star property

Reviews

9.2 out of 10
Wonderful

About this property

Ski hotel with ski shuttle, near Parque Arauco Mall
  • Pet-friendly
  • Electric vehicle charging point
  • Connecting rooms available
  • Pool
  • Free parking
  • Bar

Explore the area

Map
Kennedy Avenue #4601, Santiago, Region Metropolitana, 1025
  • Parque Arauco Mall
    ‪6 min walk‬
  • Costanera Center
    ‪4 min drive‬
  • Clinica Alemana
    ‪4 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪29 min drive‬

At a glance

DONE

Hotel size

    • 310 rooms
    • Arranged over 22 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 18 kg per pet)*
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • WiFi in public areas*
    • WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired internet access in rooms*
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Off-site

    • Area shuttle*
    • Ski shuttle*
DONE

Other information

    • Designated smoking areas

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

  • Wheelchair accessible (may have limitations)
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Rooms

  • Doorbell and phone notification

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • WiFi is available in guest rooms for USD 10 per night (rates may vary)
  • WiFi is available in public areas for USD 10 per night (rates may vary)
  • Wired internet access is available in guestrooms for USD 10 per night (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 45 for adults and USD 23 for children
  • Local area shuttle and ski shuttle services are offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 80.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per day, plus a one-off cleaning fee of USD 50

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from September to March

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Santiago Mandarin Oriental
Grand Hyatt Santiago Hotel
Santiago Grand Hyatt
Grand Hyatt Santiago Hotel Santiago
Hyatt Santiago
Santiago Hyatt
Santiago Mandarin Oriental
Mandarin Oriental, Santiago Hotel
Hotel Santiago by Mandarin Oriental
Mandarin Oriental, Santiago Santiago
Mandarin Oriental, Santiago Hotel Santiago

Frequently asked questions

Does Mandarin Oriental, Santiago offer free cancellation for a full refund?

Yes, Mandarin Oriental, Santiago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mandarin Oriental, Santiago?

Yes, there's a seasonal outdoor pool and a children's pool.

Are pets allowed at Mandarin Oriental, Santiago?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 18 kg per pet. There's a charge of USD 50 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mandarin Oriental, Santiago?

Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at Mandarin Oriental, Santiago?

You can check in starting at 3:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Mandarin Oriental, Santiago and nearby?

Have fun with activities such as cycling, hiking and rafting, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy amenities such as a seasonal outdoor pool and a garden.

Are there restaurants at or near Mandarin Oriental, Santiago?

Yes, there are 2 on-site restaurants, featuring Italian cuisine and garden views.

What's the area around Mandarin Oriental, Santiago like?

Mandarin Oriental, Santiago is a short 6-minute walk from Parque Arauco Mall and 5 minutes' walk from Parque Araucano.

Reviews

9.2 out of 10
Wonderful

Reviews

10 out of 10 Exceptional

Great hotel and location