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Hotel Santiago, Santiago, Chile

5-star5 stars
Kennedy Avenue #4601SantiagoRegion Metropolitana1025Chile, (02) 8228 1927Great location! See map

Las Condes ski-in/ski-out hotel with 3 restaurants, spa
  • Free WiFi and free parking
Wellness Area
Great wellness & sports facilities
Great pool
Great amenities
Value for money
Value for money could be better
171See all 171 reviews
From 2,109 reviewsTripAdvisor Traveller Rating

Hotel Santiago, Santiago, Chile

from A$278
  • x Grand Deluxe King
  • XGuestroom
  • XXGuestroom
  • One King Bed
  • Two Twin Beds
  • One King Bed
  • One King Bed
  • x-Diplomatic Terrace
  • x-Club Guestroom
  • One King Bed
  • One King Bed
  • Club Room, 1 King Bed
  • Suite, 1 King Bed (Diplomatic )
  • 0B
  • 0B
  • 0B
  • 0B
  • 0B
  • Club Room
  • Club Room, View
  • Room, Terrace (Diplomat)
  • Superior Room (Club)
  • Superior Room (Club)
  • Club Deluxe, Deluxe Room
  • Superior Room
  • Superior Room
  • Deluxe Room
  • Executive Suite
  • Executive Suite, Terrace
  • Suite (Diplomatic)
  • Suite, Terrace (Diplomatic)

At a glance

Key facts

Hotel size

  • This hotel has 310 rooms
  • This hotel is arranged over 22 floors


  • 24-hour check-in
  • Check-out time is noon
  • Express check-out
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation.
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets allowed *

  • Up to 5 kg


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available on request) *


  • Free valet parking


  • Area shuttle *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Ski-in/ski-out access
  • Full-service spa
  • Sauna
  • Pool umbrellas
Working away
  • Business center
  • Conference space
  • Meeting rooms 4
  • Conference space size (feet) - 6671
  • Conference space size (meters) - 620
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built 1992
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, Ako Wellness and Spa. Services include hot stone massages, Swedish massages, massages, and facials. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.


Matsuri - This restaurant specializes in Japanese cuisine and serves lunch only.

Anakena - This restaurant specializes in Thai cuisine and serves lunch and dinner.

Senso - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.

Duke Bar - Onsite bar. Happy hour is offered. Open select days.


On Site

  • Sauna
  • Fitness classes on site
  • Cross-country skiing on site


  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby

Hotel Santiago, Santiago, Chile’s small print

Also known as

  • Grand Hyatt Santiago Hotel
  • Santiago Grand Hyatt
  • Grand Hyatt Santiago Hotel Santiago
  • Hyatt Santiago
  • Santiago Hyatt


For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
  • Christmas Eve (24 December) Gala Dinner per adult: CLP 54000.00
  • New Year's Eve (31 December) Gala Dinner per adult: CLP 280000.00

Optional extras

Rollaway beds are available for CLP 39000.0 per night

Buffet breakfast is offered for an extra charge of CLP 16500 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CLP 63000 per pet, per week

Airport shuttle service is offered for an extra charge of CLP 42000 per vehicle (roundtrip)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Santiago, Santiago, Chile


  • Parque Arauco Mall - 8 min walk
  • KidZania Santiago - 12 min walk
  • Parque Araucano - 14 min walk
  • La Parva Ski Resort - 17 min walk
  • Los Leones Golf Club - 18 min walk
  • Ralli Museum - 20 min walk
  • Peru Plaza - 27 min walk
  • Clinica Alemana - 28 min walk

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 19 min drive
  • Santiago Central Station - 17 min drive
  • Manquehue Station - 23 min walk
  • El Golf Station - 26 min walk
  • Free self parking
  • Free valet parking
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Hotel Santiago, Santiago, Chile

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