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1 room, 2 adults

Hotel Santiago, Santiago, Chile

5-star5 stars
Kennedy Avenue #4601SantiagoRegion Metropolitana1025Chile

Santiago ski-in/ski-out hotel with 3 restaurants, spa
  • Free WiFi and free parking
  • Collect nightsYou can collect™ Rewards nights here
Great pool
Delicious food
Great room
Tasty breakfast
138See all 138 reviews
From 2,183 reviewsTripAdvisor Traveller Rating

Hotel Santiago, Santiago, Chile

from A$245
  • Superior Room (Club)
  • Superior Room (Club)
  • Club Deluxe, Deluxe Room
  • Superior Room
  • Superior Room
  • Deluxe Room
  • Executive Suite
  • Executive Suite, Terrace
  • Suite (Diplomatic)
  • Suite, Terrace (Diplomatic)

What’s around Hotel Santiago, Santiago, Chile


  • Parque Arauco Mall - 8 min walk
  • KidZania Santiago - 13 min walk
  • Los Leones Golf Club - 19 min walk
  • Ralli Museum - 21 min walk
  • Apumanque - 24 min walk
  • Clinica Alemana - 28 min walk
  • Peru Plaza - 28 min walk
  • Bicentennial Park - 31 min walk

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 20 min drive
  • Santiago Central Station - 17 min drive
  • Military Academy Station - 21 min walk
  • Alcantara Station - 21 min walk
  • Manquehue Station - 24 min walk
  • Free self parking
  • Free valet parking
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)

About Hotel Santiago, Santiago, Chile

Luxury Santiago business district hotel with mountain views

Nearby mall and transit

Hotel Santiago is right off of Costanera Norte highway in the city's business district, a 10-minute walk from Parque Arauco Mall. The Alonso De Córdova bus stop is on the corner, and you can walk to the Manquehue subway station in 20 minutes.

Ski resorts and beaches

The hotel is a 2.5 hour drive from the ski resorts at Valle Nevado and the beaches of Viña del Mar. The Chilean National Museum of Fine Arts is 10 minutes away, and soccer fans can catch games at Julio Martínez Prádanos Stadium 10 km away.

3 restaurants and AKO spa

Dining options are yours, with seafood at Anakena, Japanese cuisine at Matsuri, and Mediterranean dishes at Senso. You can relax in the 1000-square-meter pool or get a massage and beauty treatments at the AKO spa.

Andes mountain view

Many guestrooms have views of the Andes mountains, and all come with flat-screen TVs and complimentary WiFi. You can enjoy the view with a drink from the minibar or watch cable programs while snuggled up in the down duvet.

At a glance

Key facts

Hotel size

  • This hotel has 310 rooms
  • This hotel is arranged over 22 floors


  • 24-hour check-in
  • Check-out time is noon
  • Express check-out
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets allowed *

  • Up to 5 kg


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available 24 hours) *


  • Free valet parking


  • Area shuttle *

  • Ski shuttle *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Ski-in/ski-out access
  • Ski shuttle (surcharge)
  • Full-service spa
  • Sauna
  • Pool umbrellas
  • Ski storage
Working away
  • Business centre
  • Conference space
  • Meeting rooms 4
  • Conference space size (feet) - 6671
  • Conference space size (meters) - 620
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
  • Number of buildings/towers - 1
  • Built in 1992
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, Ako Wellness and Spa. Services include hot stone massages, Swedish massages, massages, and facials. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.


Matsuri - This restaurant specializes in Japanese cuisine and serves lunch only. Open daily.

Anakena - This restaurant specializes in Thai cuisine and serves lunch and dinner. Open daily.

Senso - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Open daily.

Duke Bar - Onsite bar. Happy hour is offered. Open select days.

Hotel Santiago, Santiago, Chile’s small print

Also known as

  • Grand Hyatt Santiago Hotel
  • Grand Hyatt Santiago
  • Santiago Grand Hyatt
  • Grand Hyatt Santiago Hotel Santiago
  • Santiago Hyatt
  • Hyatt Santiago
  • Santiago Hyatt
  • Santiago Grand Hyatt


Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Rollaway beds are available for CLP 39000.0 per night

Buffet breakfast is offered for an extra charge of CLP 18900 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CLP 65000 per pet, per week

Airport shuttle service is offered for an extra charge of CLP 47000 per vehicle (one-way)

Area shuttle and ski shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.6 From 138 reviews

Hotel Santiago, Santiago, Chile
Good location and great pool.
Nice hotel well located near shopping area. The rooms are a little dated but the room was quite large with a seperate living area. Great view from the room and the pool area was great.
A Traveller, au3 night romance trip
Hotel Santiago, Santiago, Chile
Lovely room and pool area. Everything you want from a breakfast. Shame the fitnes room was being refurbished
Gill, gb4 night trip
Hotel Santiago, Santiago, Chile
A beautiful hotel, with a beautiful room. Unfortunately I had left my passport in the room, popped out to the local mall, returned to my room to find my passport was stolen. I had to spend a further 2 days at the embassy and the PDI getting an emergency passport so I could return home. I missed a flight that weekend because of this situation, I am very sad because as I said, the hotel is very beautiful, the room is wonderful and the view is amazing, but my whole trip was completely ruined by this incident. I would recommend anyone to keep their passport on them at all times, you cannot trust to keep your documents alone in this room or any personal belongings.
Matthew, gb1 night trip
Hotel Santiago, Santiago, Chile
One of the best Hotels here in Santiago
I have been in several good hotels here in Santiago. I even stayed once at Hyatt and I can tell this hotel right now is one of the best Hotels in Santiago. All the people very kind, breakfast is awesome.
Daniel, us1 night trip
Hotel Santiago, Santiago, Chile
Very Good8.0
Hotel is great. Nice pool area. Problem is the road construction in front of the hotel. You don't hear any noise but it is not easy to get away by taxi.
Karl-Georg, us8 night business trip

See all reviews

Hotel Santiago, Santiago, Chile

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