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Mercure Ayr Hotel

Photo gallery for Mercure Ayr Hotel

Exterior
Indoor spa tub
Indoor pool
Indoor pool
Privilege, Double Room, 1 Double Bed, Sea View | In-room safe, desk, iron/ironing board, free cots/infant beds

Overview of Mercure Ayr Hotel

Mercure Ayr Hotel

3.0 star property
3-star hotel with spa, near Ayr Beach

7.6/10 Good

484 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Dalblair Road, Ayr, Scotland, KA7 1UG

Guests rated this location 8.5/10 - Very good

Main amenities
  • Breakfast available
  • Conference centre
  • Daily housekeeping
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Near the beach
  • Restaurants and bar/lounge
  • Room service
  • Sauna
  • Self parking
  • Steam room
For families
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Free cots/infant beds
  • Laundry facilities
  • Private bathroom

Room options

About this area

Getting around

  • Glasgow (PIK-Prestwick) - 18 min drive
  • Glasgow International Airport (GLA) - 63 min drive
  • Prestwick Town Station - 6 min drive
  • Ayr Station - 8 min walk
  • Newton-on-Ayr Station - 21 min walk

Restaurants

  • Tam O Shanter Bar - 4 min walk
  • Caffè Nero - 4 min walk
  • Treehouse - 4 min walk
  • Harley's - 3 min walk
  • Smiths - 1 min walk

About this property

Mercure Ayr Hotel

Located near a train station, Mercure Ayr Hotel is a great choice for a stay in Ayr. You can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, facials or manicures and pedicures. Other highlights include an indoor pool, a bar/lounge and a fitness centre. The comfortable beds and helpful staff get good marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 118 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out available
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 3.00 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Beach nearby
  • Golfing nearby

Working away

  • 7 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • An indoor pool
  • Built in 1972
  • Fitness centre
  • Full-service spa
  • Safe-deposit box at front desk
  • Sauna
  • Steam room

Accessibility

  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • In-room accessibility (selected rooms)
  • Lift
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible registration desk

Languages

  • English

Room amenities

Be entertained

  • Digital TV channels
  • Flat-screen television

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Spring water bath
  • Bath or shower

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • High chair

More

  • Connecting/adjoining rooms available
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 17.95 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Self-parking costs GBP 3.00 per day

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector and a smoke detector on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Ayr Mercure
Ayr Mercure Hotel
Hotel Mercure Ayr
Mercure Ayr
Mercure Ayr Hotel
Mercure Hotel Ayr
Ayr Ramada
Mercure Ayr Hotel Scotland
Ramada Ayr
Mercure Ayr Hotel Ayr
Mercure Ayr Hotel Hotel
Mercure Ayr Hotel Hotel Ayr

Frequently asked questions

Does Mercure Ayr Hotel offer free cancellation for a full refund?
Yes, Mercure Ayr Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mercure Ayr Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mercure Ayr Hotel?
Yes, there's an indoor pool.
Are pets allowed at Mercure Ayr Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Ayr Hotel?
Yes. Self-parking costs GBP 3.00 per day.
What are the check-in and check-out times at Mercure Ayr Hotel?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Mercure Ayr Hotel and nearby?
Mercure Ayr Hotel has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near Mercure Ayr Hotel?
Yes, there's an on-site restaurant.
Does Mercure Ayr Hotel have rooms with private hot tubs?
Yes, each room has a spring water bath.
What's the area around Mercure Ayr Hotel like?
Mercure Ayr Hotel is a short 8-minute walk from Ayr Station and 3 minutes' walk from Wellington Square. Travellers love the hotel's prime location.

Reviews

7.6

Good

7.7/10

Cleanliness

8.2/10

Staff & service

7.7/10

Amenities

6.8/10

Property conditions & facilities

7.3/10

Eco-friendliness

Reviews

8/10 Very good

Love staying at Mercure Ayr, very central, clean and helpful staff, only grip is the doors when people go in and out of the rooms they bang something terrible.
Ann, 3-night trip with friends
Verified Hotels.com guest review

2/10 Poor

emma, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Frank, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Not the stay I wanted.
Mercure do not tell you that the hotel is used for Ukrainian refugees. Not a problem, but they do not know how to be quiet in a hotel. Doors banging all night. Up talking. Had to move rooms due to noise. Rooms not clean. Bogys adorned the bathroom walls. Pubic hairs in the bath. They didn’t even come and clean our room the one day!!! Boy racers up and down the road outside. Noisy pub next door. I didn’t really sleep. My 9 year old daughter was distressed. Not at all happy as I used 2 of my free stays that I had built up with you. I will be complaining directly to Mercure about it.
Robert, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Ann, 3-night trip
Verified Hotels.com guest review

6/10 Good

robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent really enjoyed our stay staff very polite and helpful
Andrew, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Gillian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing night away and I will be returning.Hotel is beautiful and friendly
Donna, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Barry, 1-night trip
Verified Hotels.com guest review