Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Sousse, Sousse Governorate, Tunisia
1 room, 2 adults

Sousse Palace Hotel & Spa

5-star5 stars
Great for families

Good to know

  • Children's pool
  • Connecting/adjoining rooms available
  • Free WiFi
  • Beach towels
30 Avenue Habib Bourguiba, Sousse, Sousse, 4000, Tunisia

Upscale beachfront hotel with spa, near Ribat of Sousse
  • Free buffet breakfast and free WiFi
  • Great for families

    Good to know

    • Children's pool
    • Connecting/adjoining rooms available
    • Free WiFi
    • Beach towels
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Although the property is on the edge of the noisy entertainment area rather than in…Jun. 21, 2019
  • Nice Hotel Good meals Perfect hospitalityAug. 3, 2020

Sousse Palace Hotel & Spa

from A$118
  • Standard Single Room, City View
  • Standard Double Room, City View
  • Superior Single Room, Sea View
  • Superior Double Room, Sea View
  • Suite (Diplomat)
  • Junior Suite
  • Family Room, 2 Bedrooms, Connecting Rooms

What’s around Sousse Palace Hotel & Spa

Landmarks

  • On a private beach
  • Ribat of Sousse - 10 min walk
  • El Kantaoui Golf Course - 5.8 mi / 9.3 km

Getting around

  • Monastir (MIR-Habib Bourguiba Intl.) - 31 min drive
  • Enfidha (NBE) - 50 min drive

At a glance

Key facts

Hotel size

  • This hotel has 252 rooms

Arriving/leaving

  • Check-in time 3:00 PM-11:30 PM
  • Check-out time is noon
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 2 restaurants
  • 2 bars/lounges
  • 2 coffee shops/cafés
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • On private beach
  • Free beach cabanas
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Beach sunloungers
  • Children's pool
  • Health club
  • Beach umbrellas
  • Pool sunloungers
  • Beach towels
  • Pool umbrellas
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 14531
  • Conference space size (meters) - 1350
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter
Facilities
  • Number of buildings/towers - 5
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • Arabic
  • English
  • French
  • German
  • Italian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Shalimar has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

Le 12eme - This theme restaurant specializes in international cuisine and serves lunch and dinner. Happy hour is offered.

Le Must - This beachfront seafood restaurant specializes in seafood and serves lunch and dinner. Happy hour is offered. Open daily.

Zitouna - Overlooking the pool, this buffet restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.

Gold Bar - This bar serves light fare only. Happy hour is offered. Open daily.

La Vague - This beachfront restaurant specializes in international cuisine and serves lunch and light fare. Open daily.

Sousse Palace Hotel & Spa’s small print

Also known as

  • Sousse Palace Hotel
  • Sousse Palace
  • Sousse Palace Hotel Spa
  • Sousse Palace & Spa Sousse
  • Sousse Palace Hotel & Spa Hotel
  • Sousse Palace Hotel & Spa Sousse
  • Sousse Palace Hotel & Spa Hotel Sousse

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests must contact this property in advance to reserve cribs/infant beds. Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: TND 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sousse Palace Hotel & Spa

  • Does Sousse Palace Hotel & Spa offer free cancellation for a full refund?
    Yes, Sousse Palace Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is there a pool at Sousse Palace Hotel & Spa?
    Yes, there's an indoor pool, an outdoor pool, and a children's pool.
  • Are pets allowed at Sousse Palace Hotel & Spa?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Sousse Palace Hotel & Spa?
    You can check in from 3:00 PM to 11:30 PM. Check-out time is noon.
  • Are there restaurants at or near Sousse Palace Hotel & Spa?
    Yes, there are 2 onsite restaurants.
  • What is there to do near Sousse Palace Hotel & Spa?
    Recommended spots to visit include Ribat of Sousse (10-min walk) and El Kantaoui Golf Course (5.8 mi).

Recent reviews

Good 7.8 From 121 reviews

Fair 4.0
Check in took a while. We needed to add a fourth person to our room. I had originally asked for 4 twin beds so adding a fourth person shouldn’t be an issue, but they made a huge deal. The rooms also had two twin beds and a queen and they wouldn’t change it. Then we asked for an extra bedsheet- I called 5 times for that. The doors to the balcony wouldn’t properly open. The air conditioning wasn’t working. And the people in the other rooms were really loud (not hotels fault). And the fridge wasn’t working either. I wouldn’t stay here again. Close to the beach which is nice and convenient but there are other hotels close as well.
us1 night family trip
Exceptional 10.0
Perfect
Very good
Hammed, gb1 night trip
Exceptional 10.0
Staff are 5 Star
There are many 5 star hotels I have stayed in all across the world but what sets this Hotel apart are the staff who work there. Lovely people who treat you as if they known you forever.
Aisha, gb2 night trip
Exceptional 10.0
The hotel has gorgeous views and an lively bar on Saturday night.
Christine, us4 night trip
Good 6.0
The beach, pool, and bar were excellent but the service was slow and the room didn’t have effective air conditioning.
Shannon, us2 night trip with friends
Very good 8.0
It's was a good journey!!!
us6 night family trip
Very good 8.0
Good city location - not a 5* luxury hotel
A lot of great things about the hotel. It has access to private beach, pool and many restaurant options. The beds are very comfortable and you overall get a good experience. However, I would not expect a luxury hotel experience and it all would go well. Your experience would depend on how much you are paying for a night. Most of the guests were Russians who had wristbands that gave them access to most restaurants and bars. This made me think I could have gotten a much better deal. Hotel restaurants prices are outrageously expensive. You would get food much cheaper if you walk outside the hotel! (Restaurant Ferdaws is a few mins walk and is about 20 times cheaper to get a meal there than the hotel). Breakfast is decent with many options!
Hicham, ie5 night trip
Exceptional 10.0
Great hotel, but skip the taxi arrangements
We had a great stay at this hotel! The view was amazing, the breakfast was very generous, dinner was included, the pool is shady in the afternoon. The private beach is just a quick walk past the pool area. We had lovely cocktails one sunset at le Must, the restaurant that overlooks the beach. Just a few really minor issues: 1) They ran out of beach towels one day, so keep your towel for the whole day and exchange for fresh ones in the morning instead of after each swim! 2) I'm not sure who was at fault, but we asked the hotel to arrange a ride to the Tunis airport. We paid the hotel 200 dinars (which we knew was way more than a meter would have cost, but we wanted to be sure we got to the airport without incident). The driver asked if we paid, and then asked how much. When we told him, the driver got mad, didn't let us into the cab for a few minutes while he called someone. Then he showed us the envelope of money the hotel gave him and it only had 70 dinars. It put us in a really awkward spot. It's possible the driver removed some dinars before showing us the envelope, but I'm sure the hotel took a large cut of the fee regardless. 3) The beach was really nice, but did have broken glass, so be careful!
Joan, us2 night romance trip
Exceptional 10.0
Happy Shining People at the Hotel
The staff are amazing at the hotel ; extremely welcoming and always smiling.
Hanief, gb2 night trip
Poor 2.0
Bad hotel
It was a horrible experience The room was so dirty and dusty The lobby is good and clean and the stuff is welcoming The room is so much dirty The bed is full of ants and i have a video to proof it I will never go there again
Mohamed, us1 night trip

Sousse Palace Hotel & Spa

Is the description of this property not correct? Tell us