CityLife Auckland, Auckland: Reviews & Hotel Deals

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Upscale hotel with indoor pool, near Sky Tower

VIP Access

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Overview
Rooms
Location
Amenities
Policies

Fabulous

Property highlights

Free WiFi

Parking available

Laundry facilities

Air conditioning

171 Queen Street, Auckland, 1001

Main amenities

Daily housekeeping
Indoor pool
Fitness centre
Valet parking
In-room childcare
24-hour business centre
Business centre
24-hour front desk
Front desk safe
Laundry service
Self-serve laundry
Conference space

For families

Children stay free
Free cots/infant beds
Babysitting (surcharge)
Fridge
Connecting/adjoining rooms available
Premium TV channels

Room options

Superior Room

24 sq m
Sleeps 2
1 King Bed OR 2 Single Beds

Deluxe Suite

45 sq m
Sleeps 3
1 Queen Bed

Executive 2 Bedroom 2 Bathroom Suite

78 sq m
Sleeps 5
2 Queen Beds OR 4 Single Beds

1 Bedroom Executive Suite

54 sq m
Sleeps 3
1 Queen Bed OR 2 Single Beds

Executive 3 Bedroom 3 Bathroom Suite

65 sq m
Sleeps 6
1 Queen Bed, 1 King Bed and 1 Single Bed

About this area

What's nearby

In Auckland Central Business District
Sky Tower - 5 min walk
Auckland Ferry Terminal - 9 min walk
Queen Street Shopping District - 1 min drive
Princes Wharf - 2 min drive
University of Auckland - 2 min drive
SkyCity Casino - 3 min drive
Spark Arena - 4 min drive
Auckland City Hospital - 4 min drive
Auckland War Memorial Museum - 6 min drive
Mt. Eden - 7 min drive

Getting around

Auckland (AKL-Auckland Intl.) - 28 min drive
Auckland Mt Eden Station - 4 min drive
Auckland Grafton Station - 4 min drive
Auckland Britomart Station - 8 min walk
Gaunt Street Tram Stop - 13 min walk
Daldy Street Tram Stop - 16 min walk
Halsey Street Tram Stop - 17 min walk

Restaurants

Starbucks - 5 min walk
B.B.Q King Restaurant - 5 min walk
Ding Dong Lounge - 3 min walk
Culprit. - 3 min walk
Bannsang Korean Restaurant - 2 min walk

About this property

CityLife Auckland

CityLife Auckland offers a great location, putting you within a short 10-minute walk of Sky Tower and Auckland Ferry Terminal. You can get a workout in at the fitness centre, or take a dip in the indoor pool. This upmarket hotel is also 2.5 mi (4.1 km) from Eden Park and 3.8 mi (6.2 km) from Auckland Zoo. Public transportation is close by: Gaunt Street Tram Stop is only 13 minutes on foot.

Languages

Afrikaans, English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

The property is disinfected using an electrostatic spray

Sheets and towels are washed at 60°C or hotter

Guest accommodation is sealed after cleaning

Social distancing

Contactless check-out

Cashless transactions are available for all charges at the property

Social distancing measures in place

Safety measures

Temperature checks given to staff

Temperature checks available for guests

Masks available

Masks are required at the property

Hand sanitiser provided

Individually wrapped food options available for breakfast

This information is provided by our partners.

At a glance

Hotel size

133 rooms
Arranged over 24 floors

Arriving/Leaving

Check-in time from 2 PM until anytime
Express check-out available
Minimum check-in age – 18
Check-out time is 10 AM

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Up to 2 children (13 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

On-site valet parking (NZD 45 per day)
Wheelchair-accessible parking on site
On-site parking is limited

Other information

Smoke-free property
No stag or hen parties

Property amenities

Travelling with children

Children stay for free (see details)
Childcare in room (surcharge)

What to do

Ecotours nearby
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Surfing/body boarding nearby

Working away

24-hour business centre
Meeting room
Conference space (1550 square feet)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop

Facilities

1 building/tower
Built in 1997
Safe-deposit box at front desk
Fitness centre
An indoor pool

Accessibility

Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible parking

Room amenities

Be entertained

Television
Premium satellite channels

Home comfort

Air conditioning (climate-controlled)
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board

Sleep well

Hypo-allergenic bedding
Blackout curtains
Turndown service
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided

Freshen up

Free toiletries
Hairdryer
Towels

Stay connected

Desk
Free newspapers
Free WiFi

Food and drink

Fridge

Daily housekeeping
In-room safe
Connecting/adjoining rooms available

Fees & policies

Optional extras

Late check-out can be arranged for an extra charge
Credit card charges are subject to an extra charge of 1.5 per cent

Children & extra beds

In-room babysitting is available for an extra charge
Rollaway beds are available for NZD 55.0 per night

Parking

Valet parking costs NZD 45 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Individually wrapped food options are available for breakfast.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

WiFi is limited to 1GB per guestroom, per day. A surcharge applies for additional usage.

Also known as

Auckland CityLife

CityLife Auckland

CityLife Hotel

CityLife Hotel Auckland

Auckland Citylife Hotel

Citylife Auckland Hotel Auckland Central

CityLife Auckland New Zealand

CityLife Auckland Hotel

CityLife Auckland Auckland

CityLife Auckland Hotel Auckland

Frequently asked questions

Does CityLife Auckland offer free cancellation for a full refund?

Yes, CityLife Auckland does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at CityLife Auckland?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.

Is there a pool at CityLife Auckland?

Yes, there's an indoor pool.

Are pets allowed at CityLife Auckland?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at CityLife Auckland?

Yes. Valet parking costs NZD 45 per day. Parking spaces may be limited.

What are the check-in and check-out times at CityLife Auckland?

You can check in from 2 PM - anytime. Check-out time is 10 AM. Late check-out is available for a charge. Express check-out and contactless check-out are available.

Is there an on-site casino at CityLife Auckland?

No, this hotel doesn't have a casino, but SkyCity Casino (5-min walk) is nearby.

What is there to do at CityLife Auckland and nearby?

Have fun with activities such as hiking, kayaking and sailing, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre.

What's the area around CityLife Auckland like?

CityLife Auckland is in Auckland Central Business District, a short 8-minute walk from Auckland Britomart Station and 5 minutes' walk from Sky Tower.

8.8

Fabulous

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

2 Oct 2023

Would Definitely Recommend

Really enjoyed our stay, could do with a spa or the pool heated. Loved the plunger coffee. Staff were really approachable. The three room apartment was massive, and worked for the six of us. Elevators were a little alow, but not a deal breaker.