Skip to main content.
All properties in Queenstown, Otago, New Zealand
1 room, 2 adults

Heritage Queenstown

4.5-starOfficial New Zealand Rating provided by Qualmark®
Great for familiesThis property has good facilities for families.
91 Fernhill Road, Queenstown, 9197, New Zealand

Mountain hotel with outdoor pool, near Lake Wakatipu
  • Free WiFi and free parking
  • Collect nightsYou can collect™ Rewards nights here
Fantastic service
Great room
Great location
Beach is not so nice

Heritage Queenstown

from A$195
  • Deluxe Room
  • Studio Suite
  • Deluxe Room, Lake View
  • Suite, 2 Bedrooms
  • Suite, 2 Bedrooms, Lake View
  • Studio Suite, Lake View
  • Family Room
  • Executive Deluxe Room

What’s around Heritage Queenstown


  • Heart of Queenstown
  • Lake Wakatipu - 11 min walk
  • Skyline Gondola - 26 min walk
  • Queenstown Gardens - 27 min walk
  • Steamer Wharf - 17 min walk
  • SKYCITY Wharf Casino - 17 min walk
  • Creative Queenstown Arts & Crafts Market - 19 min walk
  • TSS Earnslaw Steamship - 19 min walk

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 20 min drive

At a glance

Key facts

Hotel size

  • This hotel has 175 rooms
  • This hotel is arranged over 4 floors


  • 24-hour check-in
  • Check-out time is 10 AM
  • Express check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast on weekends (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Barbecue grills
Things to do
  • Bicycle rentals on site
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
Working away
  • 24-hour business centre
  • Meeting rooms
  • Conference space size (feet) - 3079
  • Conference space size (meters) - 286
  • Conference centre
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
  • Number of buildings/towers - 4
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 49-inch LCD TV
  • Premium TV channels
Stay connected
  • Free newspaper
  • Free WiFi
Food and drink
  • Fridge
  • Daily housekeeping
  • In-room safe

Special features


Mackenzies Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).


On Site

  • Health club
  • Sauna
  • Spa tub
  • Bicycle rentals on site


  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Heritage Queenstown’s small print

Also known as

  • Heritage Queenstown Hotel
  • Heritage Queenstown Hotel
  • Heritage Queenstown Queenstown
  • Heritage Queenstown Hotel Queenstown
  • Heritage Hotel
  • Heritage Queenstown
  • Queenstown Heritage Hotel
  • Heritage Hotel Queenstown
  • Heritage Queenstown Hotel Queenstown


Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: NZD 50 per night

Optional extras

Credit card charges are subject to an extra charge of 1.5 percent

Buffet breakfast is offered for an extra charge of NZD 31 for adults and NZD 15.5 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.6 From 904 reviews

Exceptional 10.0
Staff were excellent and couldn’t do enough to help us Was a short 10minute walk to heart of town and the views were sensational Would definitely stay there again
Geoff, au4 night trip
Very good 8.0
Lovely town, and a nice hotel. Food good, location and view great very picturesque.
Michele, au3 night business trip
Exceptional 10.0
NZ South Island Tour
A very enjoyable experience at the Heritage and being a little distance from the town centre provided added peace and quiet. Good food and service
Paul, au3 night romance trip
Fair 4.0
Okay but better places around
We came to check in at 3pm and was told our room was not ready, even though check in is 2pm. We asked how long so we could plan our day but was told that she would ask the manager. We were never told and she asked if we would like to wait in the restaurant or go for a walk. If offering the restaurant, I feel a drink voucher would have been beneficial, as we were waiting on your hotel. Everyday we would come back to the room at about 2ish for a rest and the room was never done. I had yo cal housekeeping to have it done. The room we booked was a ‘Garden view’ but it was a view of the car park exit. Beware of Room L114, as it’s not great. We had breakfast booked and it was abit strange that you had to sign a receipt noting costs and then you’re just told to get a table. It was busy at times, so we had to go one at a time to get our breakfast, so our table wasn’t taken. At checkout I was told I had to pay for a breakfast, which was annoying as it was all included and we had to wait for this to be confirmed. I think this place had a lot of potential but it lacks the standard of a hotel. Even small things like having rooms cleaned in time, slippers in the closet to go out on the balcony would be small wins. Would love to come back but I’m unsure as there are plenty of places to stay in Queenstown. The parking is also an issue. Maybe you should allocate spots to people, as it’s first in first served. People not even staying at the hotel are parking there.
Melissa, au5 night romance trip
Exceptional 10.0
Comfortable stay in Queenstown
Room was really comfortable and modern. The staff could not do any more for us. They were great. We paid for an upgrade to a lake view room and it was magnificent. Room service food was really delicious and all the meals are great value. We liked the fact that we were a lttle out of the rat race and the walk to town is quite a way. There is a regular bus though.
Mark, au1 night romance trip

Heritage Queenstown

Is the description of this property not correct? Tell us