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Mercure Southampton Centre Dolphin Hotel

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Exterior
Privilege, Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi
Standard Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free WiFi
Privilege, Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi
Privilege, Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Overview of Mercure Southampton Centre Dolphin Hotel

UNESCO Sustainable Travel Pledge

Mercure Southampton Centre Dolphin Hotel

3.0 star property
3-star hotel with restaurant, near Tudor House and Garden

7.0/10 Good

999 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Bathtub
  • Bar
Map
34-35 High Street, Southampton, England, SO14 2HN
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Business centre
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
  • Snack bar/deli
  • Laundry service
  • Multilingual staff
For families
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Lift

Room options

About this area

What's nearby

  • In Southampton City Centre
  • Southampton Cruise Terminal - 27 min walk
  • WestQuay Shopping Centre - 1 min drive
  • University of Southampton - 14 min drive
  • New Forest National Park - 17 min drive
  • Paultons Family Theme Park - Home of Peppa Pig World - 27 min drive
  • Winchester Cathedral - 33 min drive

Getting around

  • Southampton (SOU) - 19 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 51 min drive
  • Southampton Millbrook Station - 4 min drive
  • Southampton Central Station - 18 min walk
  • Southampton Woolston Station - 26 min walk

Restaurants

  • Shanghai 1814 Chinese Restaurant - 2 min walk
  • Everest Cuisine - 4 min walk
  • Elias - 4 min walk
  • Mike's Fish & Chips - 4 min walk
  • Pig in the Wall - 5 min walk

About this property

Mercure Southampton Centre Dolphin Hotel

Mercure Southampton Centre Dolphin Hotel puts you only 4.7 mi (7.5 km) from the airport, and within a 15-minute drive of Southampton Cruise Terminal. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Signature, which serves British cuisine and is open for breakfast, lunch and dinner. Other highlights include a snack bar/deli and a terrace. Fellow travellers like the helpful staff and central location.

Languages

English, Greek, Hungarian, Polish, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 99 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until noon
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only, 1 per room)*
  • Service animals welcome
  • Specific rooms only*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 5.00 per day)
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Golfing nearby
  • Kayaking nearby
  • Windsurfing nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Terrace
  • Television in common areas

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English
  • Greek
  • Hungarian
  • Polish
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Signature – This restaurant specialises in British cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Oak Bar – This restaurant specialises in British cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of GBP 15.95 per person (approximately)
  • Late checkout can be arranged for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 10 per pet, per day

Parking

  • Self-parking costs GBP 5.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast and lunch, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Dolphin Mercure
Hotel Mercure Southampton Centre
Hotel Mercure Southampton Centre Dolphin
Mercure Dolphin
Mercure Southampton Dolphin
Mercure Dolphin Hotel Southampton Centre
Mercure Southampton Centre
Mercure Southampton Centre Dolphin
Mercure Southampton Centre Dolphin Hotel
Southampton Centre Dolphin Hotel
Mercure Southampton Centre Dolphin Hotel Southampton
Southampton Dolphin Hotel
Mercure Southampton Centre Dolphin Hotel Hotel
Mercure Southampton Centre Dolphin Hotel Southampton
Mercure Southampton Centre Dolphin Hotel Hotel Southampton

Frequently asked questions

Does Mercure Southampton Centre Dolphin Hotel offer free cancellation for a full refund?
Yes, Mercure Southampton Centre Dolphin Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mercure Southampton Centre Dolphin Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mercure Southampton Centre Dolphin Hotel?
Yes, dogs are welcome, with a limit of 1 per room. There's a charge of GBP 10 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Southampton Centre Dolphin Hotel?
Yes. Self-parking costs GBP 5.00 per day. Parking spaces may be limited.
What are the check-in and check-out times at Mercure Southampton Centre Dolphin Hotel?
You can check in from 3:00 PM - noon. Check-out time is noon. Late check-out is available for a charge. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Mercure Southampton Centre Dolphin Hotel?
No, this hotel doesn't have a casino, but Grosvenor Casino (13-min walk) is nearby.
What is there to do at Mercure Southampton Centre Dolphin Hotel and nearby?
Have fun with activities such as kayaking, sailing and windsurfing, and practise your swing at the nearby golf course.
Are there restaurants at or near Mercure Southampton Centre Dolphin Hotel?
Yes, Signature offers British cuisine. Nearby restaurants include Everest Cuisine (4-min walk), Elias (4-min walk) and Mike's Fish & Chips (4-min walk).
What's the area around Mercure Southampton Centre Dolphin Hotel like?
Mercure Southampton Centre Dolphin Hotel is in Southampton City Centre, a short 5-minute walk from WestQuay Shopping Centre and 16 minutes' walk from Mayflower Theatre. Travellers recommend the hotel for its central location.

Overall score and ratings

7.0

Good

7.3/10

Cleanliness

7.8/10

Staff & service

6.3/10

Amenities

6.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

6/10 Good

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

gwen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Andrew, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Forbes, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Denise, 1-night trip
Verified Hotels.com guest review

6/10 Good

Susan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Had a lovely weekend stay
Staff were excellent and friendly yet remained professional at all times
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The room was cleaned every day, along with the bedding and towels when required extras, the bed was nicely made by the staff. Bar staff were excellent, nice selection of gins
2-night trip
Verified Hotels.com guest review

8/10 Very good

Jacqueline, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Gabrielle, 1-night trip
Verified Hotels.com guest review