The Kingdom at Victoria Falls

You are limited for choice in Victoria Falls. This place has a Disney like quality but in badly need of some maintenance. The aircon won’t work most of the time due to power restrictions and they don’t have most of the things on their drinks menu. Don’t eat in the restaurant other than for breakfast unless you want experience extreme disappointment. I couldn’t find half of the facilities they said they had.

Brian, 5 night romance trip, Jul. 30, 2019

Verified Wotif guest review

It looks somewhat like a Disney Resort (that’s not a compliment) and the rooms could use an updating. However, the staff is unfailingly polite and helpful and you can easily walk to the Falls and bridge from the property. It is the closet lodging to the Falls. Breakfast was good (not great). It was nice to chill in the pool after a hot day.

2 night trip with friends, Mar. 15, 2019

Verified Expedia guest review

This property is very well located for those wanting to visit Victoria Falls. The rooms are spacious and are fine for a short stay. The guys on the gate are the friendliest there is and always asked what we were doing for the day and always asked how we enjoyed it when we came back, their service was fantastic and the rest of the staff should take note of how they do it. The staff in the restaurant for breakfast were not attentive, you had to get their attention to get cups of coffee, time was 6.30am in the morning when there was only a handful of us in the restaurant. The front desk was fine as well. The other item that needs attention is the towels. I know that not all hotels provide fluffy towels, but the threadbare towels that were provided to us on the first day in the bathroom were not acceptable, the next day the towels we got were better,but only just. The towels provided at the poolside had large holes in them, not a good look. This hotel charges top prices but at best I think it is 3* hotel. We did not eat at night in the restaurant as it is very expensive and based on the breakfast we didn't think the quality would be there. Would I stay here again, unlikely, it would depend on the price.

Chris, 3 night family trip, Mar. 6, 2019

Verified Expedia guest review

The staff go out of their way to be helpful. Just needs more people staying there

3 night trip, Feb. 26, 2019

Verified Wotif guest review

An older type luxury accomodation, very good location, everyone was very friendly and helpful. Pools were good, buffet tea and breakfast was amazing with so much to choose from. Would certainly recommend to everyone.

3 night trip, Dec. 6, 2018

Verified Wotif guest review

Big resort in centre of things.

Nice rooms that are clean and spacious--very African-themed which is wonderful. Beautiful attention to detail in terms of decor and cleanliness. A bit too "disney" or they're trying to be, especially with dressed-up greeter at entrance.

Maggie, 4 night trip, Sep. 30, 2018

Verified Expedia guest review

NOT GOOD.

Great Location for Falls and shopping. Foyer was lovely. Room, however, was something else altogether. Old, small and dark with an uncomfortable bed. The very ancient, free standing, air conditioner did not work properly, and made so much noise, you could not hear anything else, it sounded like a bus! It also flooded my room at 2am! The very old shower recess was so small, I couldn't turn in it when washing my hair (and I am NOT large!). Staff tried very hard and were pleasant. Service in the restaurants was often slow and an order was often misunderstood. This hotel is very overpriced (as are most things in Victoria Falls, where they use the US$ on a par with their currency). Zimbabwe has no money, so all banks are closed and ATMs are empty. Prices are very inflated. I would not recommend this hotel.

Lulu, 1 night trip, Sep. 27, 2018

Verified Expedia guest review

Be careful of locals

The hotel is expensive for the accommodation and meals. The area doesn’t appear safe. They have security guards however I was there when they guard took a break and immediately I was approached by a member of the public trying to sell me worthless Zimbabwe dollars for US$5 I refused but he followed me into the hotel near reception standing in front of me. I again refused and he said he will kill me, thankfully the tour guide I was waiting for saved me and told him off and told me to quickly go into the hotel. The tour guide said the hotel should have security at all times here. The hotel grounds are nice but they tried to charge me breakfast when it clearly states it’s included. Close to the falls which is good

Karl, 1 night family trip, Jul. 19, 2018

Verified Hotels.com guest review

The hotel was close to all the attractions. We were able to walk to the Falls and restaurants. Breakfast buffet was good with lots of choices. Did not use the pools, I’m sure the water was clean but looked grey. There was no air conditioning so it was difficult,to sleep at night ....too hot and humid. The fan wasn’t very effective.

3 night romance trip, Mar. 10, 2020

Verified Expedia guest review

The hotel was within walking distance of the Falls, but we were encouraged to take a taxi. The staff was somewhat helpful, but not overly so. Very good breakfast.

1 night romance trip, Dec. 13, 2019

Verified Orbitz guest review