Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Krakow, Lesser Poland Voivodeship, Poland
1 room, 2 adults

Ostoya Palace Hotel

4-star4 stars
ul. Marszalka Józefa Pilsudskiego 24, Krakow, Lesser Poland, 31-109, Poland

4-star hotel with restaurant, near Main Market Square
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Comfort
Comfortable

Ostoya Palace Hotel

from A$80
  • Deluxe Double Room
  • Standard Double Room
  • Deluxe Single Room
  • Standard Single Room

What’s around Ostoya Palace Hotel

Landmarks

  • In City Centre
  • Main Market Square - 10 min walk
  • Wawel Castle - 14 min walk
  • Oskar Schindler Factory - 41 min walk
  • Cloth Hall - 11 min walk
  • Dragon's Den - 12 min walk
  • St. Mary's Basilica - 12 min walk
  • Krakow Barbican - 18 min walk

Getting around

  • John Paul II - Balice Airport (KRK) - 16 min drive
  • Krakow Glowny Station - 22 min walk
  • Krakow Lobzow Station - 5 min drive
  • Krakow Plaszow Station - 8 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 24 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-5:30 AM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Self parking *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Spa services on site
  • Sauna
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Lift
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Italian
  • Polish
  • Russian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Pub Kuranty - This café specializes in Polish cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Ostoya Palace Hotel’s small print

Also known as

  • Ostoya Palace Hotel Krakow
  • Ostoya Palace Hotel Hotel
  • Ostoya Palace Hotel Krakow
  • Ostoya Palace Hotel Hotel Krakow
  • Ostoya Palace Hotel
  • Ostoya Palace Krakow
  • Ostoya Palace
  • Hotel Ostoya Palace
  • Hotel Ostoya Palace

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Optional extras

Late check-out can be arranged for an extra charge of PLN 200 (subject to availability)

Self parking costs PLN 50 per night

Buffet breakfast is offered for an extra charge of PLN 30 per person (approximately)

Pets are allowed for an extra charge of PLN 50 per pet, per night (maximum PLN 100 per stay)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Ostoya Palace Hotel

  • Does Ostoya Palace Hotel offer free cancellation for a full refund?
    Yes, Ostoya Palace Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Ostoya Palace Hotel?
    Yes. Self parking costs PLN 50 per night.
  • Are pets allowed at Ostoya Palace Hotel?
    Yes, pets are welcome. There's a charge of PLN 50 per pet, per night.
  • What are the check-in and check-out times at Ostoya Palace Hotel?
    You can check in from 2 PM to 5:30 AM. Check-out time is noon. Late check-out is available for a charge of PLN 200 (subject to availability).
  • Are there restaurants at or near Ostoya Palace Hotel?
    Yes, there's an onsite restaurant. Nearby restaurants include Kuranty (1-min walk), Cukiernia Wadowice (1-min walk), and Pod Sokołem (2-min walk).
  • Is airport shuttle service offered by Ostoya Palace Hotel?
    Yes, an airport shuttle is available.

Recent reviews

Fabulous 8.6 From 25 reviews

Exceptional 10.0
Krakow Ostoya Palace Hotel
Enjoyable stay. Staff friendly and efficient. Short walk to main square but watch out from trams when crossing to university area. Breakfast sufficent choices.No problems sleeping. Recommended.
Lloyd, gb4 night romance trip

Ostoya Palace Hotel

Is the description of this property not correct? Tell us