TownePlace Suites by Marriott Asheville Downtown

Photo gallery for TownePlace Suites by Marriott Asheville Downtown

Primary image
Terrace/patio
Terrace/patio
Studio, 2 Queen Beds, Non Smoking | Room
Studio, 2 Queen Beds, Non Smoking | Room

Overview of TownePlace Suites by Marriott Asheville Downtown

TownePlace Suites by Marriott Asheville Downtown

2.5 star property
City-center Asheville property with 24-hour fitness

8.6/10 Fabulous

11 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
39 ELM STREET, Asheville, NC, 28801
Main amenities
  • 83 smoke-free guestrooms
  • 24-hour fitness center
  • Self parking
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Picnic area
  • Barbecue grills
Feel at home
  • Children stay free
  • Private bathroom
  • Laundry facilities
  • Elevator
  • Barbecue grill(s)
  • Self parking (surcharge)

Choose dates to view prices

About this area

What's nearby

  • Heart of Asheville
  • Harrah's Cherokee Center - Asheville - 5 min drive
  • The Orange Peel - 6 min drive
  • Biltmore Estate - 10 min drive
  • Asheville Outlets - 11 min drive

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

About this property

TownePlace Suites by Marriott Asheville Downtown

At TownePlace Suites by Marriott Asheville Downtown, you'll be within a 15-minute drive of Biltmore Estate.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), Ecolab (3rd party expert - Global), and Travel in the New Normal (US Travel - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time starts at 4:00 PM
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 75 lbs)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls and off-leash area available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 15.00 per day)
  • Secured covered onsite extended parking (USD 15.00 per day)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Onsite parking limited (max 1 space per unit)
  • Height restrictions apply for onsite parking
  • Offsite parking within 0.1 mi (USD 15.00 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Barbecue grills
  • Private dining

Traveling with children

  • Children stay free
  • Children's games
  • Outlet covers

Working away

  • Business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • 24-hour fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center

Languages

  • English

Room amenities

Home comfort

  • Air conditioning and heating

Sleep well

  • Travel crib
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Highchair

More

  • Mobile key entry

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

Parking

  • Self parking costs USD 15.00 per day
  • RV/bus/truck parking is available for an extra charge
  • Covered extended parking costs USD 15.00 per day
  • Parking is available offsite and costs USD 15.00 per day (0.1 mi away)
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • COVID-19 Guidelines (CDC)
  • Ecolab (3rd party expert - Global)
  • Travel in the New Normal (US Travel - USA)
  • COVID-19 Guidelines (WHO)
  • Safe Travels (WTTC - Global)
  • CovidClean (Safehotels - global expert)

Policies

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Towneplace Suites Asheville Downtown
TownePlace Suites by Marriott Asheville Downtown Property
TownePlace Suites by Marriott Asheville Downtown ASHEVILLE

Frequently asked questions

Does TownePlace Suites by Marriott Asheville Downtown offer free cancellation for a full refund?
Yes, TownePlace Suites by Marriott Asheville Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at TownePlace Suites by Marriott Asheville Downtown?
As of 30 Sept 2022, prices found for a 1-night stay for 2 adults at TownePlace Suites by Marriott Asheville Downtown on 2 Oct 2022 start from AU$294, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at TownePlace Suites by Marriott Asheville Downtown?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at TownePlace Suites by Marriott Asheville Downtown?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 75 lbs per pet. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at TownePlace Suites by Marriott Asheville Downtown?
Yes. Self parking costs USD 15.00 per day. Extended parking costs USD 15.00 per day. Parking spots may be limited. RV/bus/truck parking is available.
What are the check-in and check-out times at TownePlace Suites by Marriott Asheville Downtown?
You can check in starting at 4:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at TownePlace Suites by Marriott Asheville Downtown and nearby?
TownePlace Suites by Marriott Asheville Downtown has a 24-hour fitness center and a picnic area.
Are there restaurants at or near TownePlace Suites by Marriott Asheville Downtown?
Yes. Nearby restaurants include Bouchon (7-min walk), The Gourmet Chip Company (7-min walk), and Brasilia Churrasco Steakhouse (8-min walk).
What's the area around TownePlace Suites by Marriott Asheville Downtown like?
TownePlace Suites by Marriott Asheville Downtown is in the heart of Asheville, a short 9-minute walk from Harrah's Cherokee Center - Asheville and 16 minutes' walk from The Orange Peel.

Overall score and ratings

8.6

Fabulous

10.0/10

Cleanliness

10.0/10

Staff & service

10.0/10

Amenities

8.9/10

Property conditions & facilities

9.2/10

Eco-friendliness

6/10 Good

Questionable business model
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

6/10 Good

Room and location great however our shower only had cold water that was the only disappointment.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alyssa, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Mary, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sascha, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Ashville 7/22
The location was great, the staff was great, the rooms were clean and comfortable. The one downsizes to the hotel is the charge for parking, I'm a guess that should be part of the cost of the stay.
1-night family trip
Verified Hotels.com guest review

6/10 Good

Cindy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great stay but parking isn’t free
It was a great stay the only complaint I have is parking should always be free especially where your staying.Do away with parking fees I paid 33.00 for two and half days
Stephen, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Maya, 2-night trip
Verified Expedia guest review