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Mountain lodge with 4 outdoor pools, near Ecotermales Fortuna
There is nothing I could criticise- the staff were friendly, the room great, facilities…
Jun. 6, 2019
Excellent hotel with outstanding service. The room was huge and spotless. The food and…
May 25, 2012
This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
Individually-wrapped food options are available through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
*See fees & policies for additional details or extra charges
Other trip, Apr. 29, 2012
Verified Hotels.com guest review
Amazing stay! Friendly staff and beautiful facilities.
2 night trip with friends, May 2, 2022
Verified Hotels.com guest review
Great location! Some great service, unless you are a Spanish speaking person. We arrived to breakfast and the hostess change her attitude as soon as we started talking to her in Spanish. Same thing happened the second day. Everyone else we had any contact with was great and helpful.
Jose I, 2 night trip, Apr. 25, 2022
Verified Hotels.com guest review
this place is a slice of heaven, one feels at peace with nature enjoying the natural beauty and splendor
Rick, 1 night trip with friends, Apr. 1, 2022
Verified Hotels.com guest review
Hotel and room spot less and nice , stayed one night. Not enough, enjoyed the morning nature trail , and great location , hot springs Awesome, would definitely like to return
jimmy, 1 night trip, Mar. 23, 2022
Verified Hotels.com guest review
This place is amazing. Room was big and clean. Grounds are a delight for bird lovers, a lot of plants and flowers everywhere. Restaurant was extraordinary and the service excellent. Eco friendliness can still be improved. My wife found that all food was perfect.
Christian, 3 night trip, Mar. 7, 2022
Verified Hotels.com guest review
Nice hotel and staff. Convenient for tour pick up. Thermal springs were nice and restaurant had good food, just a little slow.
Lorri, 3 night trip with friends, Feb. 28, 2022
Verified Hotels.com guest review
My family and I had a wonderful time at this resort. The pictures do not do it justice. The staff was friendly and the food was great.
Kelly, 3 night family trip, Feb. 23, 2022
Verified Hotels.com guest review
I absolutely love the property. The hot springs are amazing, the rooms were nice, but need some updating. For the most part the staff was very pleasant and accommodating.
Shane, 2 night trip, Feb. 18, 2022
Verified Hotels.com guest review
Nice staff, location, breakfast, clean areas, beautiful view
Tatiana, 3 night family trip, Feb. 11, 2022
Verified Expedia guest review