Guests
All properties in La Fortuna, Alajuela Province, Costa Rica

Volcano Lodge Hotel & Thermal Experience

Mountain lodge with 4 outdoor pools, near Ecotermales Fortuna

  • Free full breakfast, free WiFi, and free parking
From
A$255

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Volcano Lodge Hotel & Thermal Experience
  • Volcano Lodge Hotel & Thermal Experience
  • Poolside Bar
  • Poolside Bar
  • Volcano Lodge Hotel & Thermal Experience
Volcano Lodge Hotel & Thermal Experience. Image 1 of 93.
1 / 93Volcano Lodge Hotel & Thermal Experience
7 Km West From La Fortuna, La Fortuna, 50-4417, Alajuela, Costa Rica
9.2.Superb.
  • There is nothing I could criticise- the staff were friendly, the room great, facilities…

    Jun. 6, 2019

  • Excellent hotel with outstanding service. The room was huge and spotless. The food and…

    May 25, 2012

See all 1,480 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Safe
Quiet
Easy parking
Dining options
Convenient
  • Free breakfast
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Non-smoking

Property highlights

Main amenities

  • 66 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • 4 outdoor pools
  • Hot springs
  • Sauna

Feel at home

  • Free cots/infant beds
  • Children's pool
  • Playground on site
  • Fridge
  • Private bathroom
  • Television

What’s around

  • Ecotermales Fortuna - 27 min walk
  • Ecoglide Arenal Park - 41 min walk
  • Arenal Volcano National Park - 3.1 mi / 5 km
  • Arenal Adventure World - 5.3 mi / 8.5 km
  • La Fortuna Waterfall - 5.3 mi / 8.6 km
  • Costa Rica Sky Adventures - 9.1 mi / 14.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room, 2 Double Beds
  • Junior Suite
  • Superior Room (Thermal)
  • Junior Double Room, 1 King Bed
  • Superior Room, 1 King Bed (Thermal)
  • Superior Room, 1 King Bed

What’s around

Landmarks

  • Ecotermales Fortuna - 27 min walk
  • Ecoglide Arenal Park - 41 min walk
  • Arenal Volcano National Park - 3.1 mi / 5 km
  • Arenal Adventure World - 5.3 mi / 8.5 km
  • La Fortuna Waterfall - 5.3 mi / 8.6 km
  • Costa Rica Sky Adventures - 9.1 mi / 14.6 km
  • Butterfly Conservatory - 10.4 mi / 16.7 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 131 min drive
  • La Fortuna (FON-Arenal) - 11 min drive
  • Airport shuttle (surcharge)
map
See on map
7 Km West From La Fortuna, La Fortuna, 50-4417, Alajuela, Costa Rica

At a glance

Size

  • 66 cabins
  • Arranged over 1 floor

Arriving/leaving

  • Check-in time 3:00 PM-10 PM
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

The manager

Speaks: English, Spanish

At the property

Food and drink

  • Free full breakfast daily
  • 2 bars/lounges
  • Restaurant
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Scooter/moped rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter

Facilities

  • Year Built – 1999
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Wheelchair accessible
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the cabin

Home comforts

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Things to enjoy

  • Patio

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurante Sura - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Arenal Lobby Bar - This bar serves lunch and dinner. Happy hour is offered.

Recreation

On Site

  • Sauna
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Playground on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Scooter/moped rentals nearby

Fees & policies

Refundable depositPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: USD 100 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Hot springs access available from 10:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

  • Volcano Lodge Springs La Fortuna
  • Volcano Thermal Experience
  • Volcano & Thermal Experience
  • Volcano Lodge Hotel & Thermal Experience Lodge
  • Volcano Lodge Hotel & Thermal Experience La Fortuna
  • Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna
  • Volcano Lodge Hotel Thermal Experience La Fortuna
  • Volcano Springs La Fortuna
  • Volcano Lodge Hotel Thermal Experience
  • Volcano Thermal Experience La Fortuna
  • Volcano Thermal Experience
  • Volcano Springs La Fortuna
  • Volcano Lodge Hotel Thermal Experience
  • Volcano Thermal Experience La Fortuna

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Volcano Lodge Hotel & Thermal Experience does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 4 outdoor pools and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 10 PM. Check-out time is noon.
  • Yes, there's an onsite restaurant, Restaurante Sura. Nearby restaurants include Altamira (9-min walk), Benedictus (14-min walk), and Vagabondo Pizzeria (2.9 mi).
  • Yes, an airport shuttle is available.
  • Have fun with onsite activities like horseback riding and hiking. Additional recreation onsite includes hot springs. Enjoy a swim in one of the 4 outdoor swimming pools or use the lodge's other amenities, which include 2 bars and a sauna. Volcano Lodge Hotel & Thermal Experience also has a garden.
9.2.Superb.
  • 8.0.Very good

    Nice location, fair price

    Other trip, Apr. 29, 2012

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing stay! Friendly staff and beautiful facilities.

    2 night trip with friends, May 2, 2022

    Verified Hotels.com guest review

  • 8.0.Very good

    No so outstanding service.

    Great location! Some great service, unless you are a Spanish speaking person. We arrived to breakfast and the hostess change her attitude as soon as we started talking to her in Spanish. Same thing happened the second day. Everyone else we had any contact with was great and helpful.

    Jose I, 2 night trip, Apr. 25, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    this place is a slice of heaven, one feels at peace with nature enjoying the natural beauty and splendor

    Rick, 1 night trip with friends, Apr. 1, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hotel and room spot less and nice , stayed one night. Not enough, enjoyed the morning nature trail , and great location , hot springs Awesome, would definitely like to return

    jimmy, 1 night trip, Mar. 23, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I'll recommend this hotel to everybody I know

    This place is amazing. Room was big and clean. Grounds are a delight for bird lovers, a lot of plants and flowers everywhere. Restaurant was extraordinary and the service excellent. Eco friendliness can still be improved. My wife found that all food was perfect.

    Christian, 3 night trip, Mar. 7, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice hotel and staff. Convenient for tour pick up. Thermal springs were nice and restaurant had good food, just a little slow.

    Lorri, 3 night trip with friends, Feb. 28, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Family stay

    My family and I had a wonderful time at this resort. The pictures do not do it justice. The staff was friendly and the food was great.

    Kelly, 3 night family trip, Feb. 23, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Love the property

    I absolutely love the property. The hot springs are amazing, the rooms were nice, but need some updating. For the most part the staff was very pleasant and accommodating.

    Shane, 2 night trip, Feb. 18, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice staff, location, breakfast, clean areas, beautiful view

    Tatiana, 3 night family trip, Feb. 11, 2022

    Verified Expedia guest review

See all 1,480 reviews