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All properties in La Fortuna, Alajuela (province), Costa Rica
1 room, 2 adults

Volcano Lodge Hotel & Thermal Experience

4-star4 stars
Great for families

Good to know

  • Free cots/infant beds
  • Children's pool
  • Free WiFi
  • Fridge
7 Km West From La Fortuna, La Fortuna, Alajuela, 50-4417, Costa Rica

Mountain lodge with 4 outdoor pools, near Ecotermales Fortuna
  • Free full breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • Children's pool
    • Free WiFi
    • Fridge
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • There is nothing I could criticise- the staff were friendly, the room great, facilities…Jun. 26, 2019
  • Loved the private hot springs !❤️ We will be back.🦋Apr. 26, 2020

Volcano Lodge Hotel & Thermal Experience

  • Superior Room, 2 Double Beds
  • Junior Suite
  • Superior Room (Thermal)
  • Junior Suite, 1 King Bed
  • Superior Room, 1 King Bed (Thermal)
  • Superior Room, 1 King Bed

What’s around Volcano Lodge Hotel & Thermal Experience

Landmarks

  • Arenal Volcano National Park - 43 min walk
  • Ecotermales Fortuna - 27 min walk
  • Ecoglide Arenal Park - 41 min walk
  • Arenal Adventure World - 5.3 mi / 8.5 km
  • La Fortuna Waterfall - 5.3 mi / 8.6 km
  • Costa Rica Sky Adventures - 9.1 mi / 14.6 km
  • Butterfly Conservatory - 10.4 mi / 16.7 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 131 min drive
  • La Fortuna (FON-Arenal) - 11 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 66 cabins
  • Arranged over 1 floor

Arriving/leaving

  • Check-in time 3:00 PM-10 PM
  • Check-out time is noon
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Free self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

The manager

The manager

Speaks: English, Spanish.

At the property

Food and drink
  • Free full breakfast daily
  • 2 bars/lounges
  • Restaurant
  • Swim-up bar
  • Room service (during limited hours)
Things to do
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter
Facilities
  • Year Built – 1999
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the cabin

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
Things to enjoy
  • Patio
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurante Sura - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Arenal Lobby Bar - This bar serves lunch and dinner. Happy hour is offered.

Recreation

On Site

  • Sauna
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Playground on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Scooter/moped rentals nearby

Volcano Lodge Hotel & Thermal Experience’s small print

Also known as

  • Volcano Lodge Springs La Fortuna
  • Volcano Thermal Experience
  • Volcano & Thermal Experience
  • Volcano Lodge Hotel & Thermal Experience Lodge
  • Volcano Lodge Hotel & Thermal Experience La Fortuna
  • Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna
  • Volcano Lodge Hotel Thermal Experience La Fortuna
  • Volcano Springs La Fortuna
  • Volcano Lodge Hotel Thermal Experience
  • Volcano Thermal Experience La Fortuna
  • Volcano Thermal Experience
  • Volcano Springs La Fortuna
  • Volcano Lodge Hotel Thermal Experience
  • Volcano Thermal Experience La Fortuna

Policies

This hotel reserves the right to pre-authorize the credit card for any bookings where payment for the stay will be made on site instead of at the time of booking. The credit card used for booking must be presented upon arrival.

Only registered guests are allowed in the guestrooms.

  • Hot springs access available from 10:00 AM to 10:00 PM.
  • This property does not have elevators.

    Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

    Individually-wrapped food options are available through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Mandatory fees

    Deposit: CRC 100 per stay

    Optional extras

    Airport shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Volcano Lodge Hotel & Thermal Experience

    • Does Volcano Lodge Hotel & Thermal Experience offer free cancellation for a full refund?
      Yes, Volcano Lodge Hotel & Thermal Experience does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is Volcano Lodge Hotel & Thermal Experience currently open?
      This property is closed from June 30 2020 to August 31 2020 (dates subject to change).
    • Is parking offered at Volcano Lodge Hotel & Thermal Experience?
      Yes, there's free self parking.
    • Is there a pool at Volcano Lodge Hotel & Thermal Experience?
      Yes, there are 4 outdoor pools and a children's pool.
    • Are pets allowed at Volcano Lodge Hotel & Thermal Experience?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Volcano Lodge Hotel & Thermal Experience?
      You can check in from 3:00 PM to 10 PM. Check-out time is noon.
    • Are there restaurants at or near Volcano Lodge Hotel & Thermal Experience?
      Yes, there's an onsite restaurant.
    • Is airport shuttle service offered by Volcano Lodge Hotel & Thermal Experience?
      Yes, an airport shuttle is available.
    • What is there to do near Volcano Lodge Hotel & Thermal Experience?
      Recommended spots to visit include Ecotermales Fortuna (1.4 mi) and Ecoglide Arenal Park (2.1 mi), along with Arenal Volcano National Park (2.2 mi) and Arenal Adventure World (5.3 mi).

    Recent reviews

    Exceptional 9.4 From 1,184 reviews

    Exceptional 10.0
    Awesome Place!
    Volcano Lodge Hotel & Thermal Experience was a beautiful place. The grounds are well kept, the food is delicious, the staff is so nice and courteous, the rooms are comfortable and clean, and of course the Hot Springs are so relaxing and therapeutic. The view of the Volcano from the property is breathtaking. Our room had a private hot spring pool on the back patio with a volcano view, it was incredible! We would highly recommend Volcano Lodge Hotel & Thermal Experience. Pura Vida!
    B, ca2 night trip
    Very good 8.0
    Small basic room but was clean good for one night stay
    Ralph, us1 night trip
    Exceptional 10.0
    Brilliant
    lovely hotel set in beautiful grounds, Excellent food in restaurant along with range of great CR craft beers
    Paul, gb2 night trip
    Exceptional 10.0
    Amazing lush property with super friendly staff
    Everything about this property is amazing. From the check in process to the accommodation, amenities and facilities. Our room was clean, efficient, spacious and opened to a lush beautiful garden. I recommend this place 100% We are a family of four and there was something for everyone here. Breakfast was the best of all 4 hotels we stayed at throughout the country. Restaurant offered great local and international dishes. Walking about the gardens was great and fun as we got to spot some nice wildlife. Then it was time for the pool (which kids love), and then the main attraction: the thermal pools (or hot springs as they are also known). They were super relaxing and great for our sore muscles after a whole week of exploring Costa Rica. All this is complemented by the friendliest of staffs.
    DAVID, us2 night family trip
    Exceptional 10.0
    Good cakue
    Great place. Well landscaped. Good value
    ph2 night trip
    Exceptional 10.0
    Great Place in La Fortuna
    This is a beautiful property with garden areas and multiple pools. Watching the birds while eating breakfast was really a treat! Close to National Park and hanging bridges. Comfortable, clean rooms.
    Suzanne, us2 night trip
    Exceptional 10.0
    Worth a visit!
    Stayed 2 nights and 3 days. Beautiful resort, with lots of flora and lots of early morning birds. Food was excellent. Drinks were wimpy (too little alcohol even after asking for stronger drinks). Nice walk in hot springs areas and walk up bar. Staff excellent - very helpful. Took care of our tour that we went on. Always smiling and courteous! Surprised to see most places including the resort restaurants and bar closing at 10ish PM! For a tourist resort feel too early
    keshavan, us2 night trip
    Exceptional 10.0
    Amazing place to stay in La Fortuna!
    My husband and I were there celebrating our honeymoon and got the Superior Thermal room. Highly recommend to any couple, it was amazing to have our our spa outside in our own “backyard.” The staff were extremely helpful in setting up a sloth tour as well as a couple’s massage, last minute! The food was excellent, seriously amazing. The designs from the maid with the towels and florals were by far the best of our trip! The only thing that could have been improved was our mattress was on the harder side. I’m a side sleeper so I need a softer mattress, but luckily we stayed so busy and did so many activities that I was exhausted and still got okay sleep. There are so many activities to do on-site, really you need to budget 2 full days to hanging around the hotel in order to really experience it! We never repeat hotels, but we will be coming back WHEN we come back to Costa Rica!
    Marissa, us3 night trip
    Exceptional 10.0
    Best deal in the arenal area
    This was my 3rd visit. My only surprise was that the food is even better than I remembered. Grounds are lush. Rooms have volcano views and the hot springs are great. No need to pay for the day visits to the other hot springs. Rooms are huge with patios facing the volcano.
    David, us1 night trip
    Exceptional 10.0
    A beautiful property and service immaculate. I’d recommend the superior thermal spa room with highest regards
    Cheryl, us4 night trip

    Volcano Lodge Hotel & Thermal Experience

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