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Tótem Madrid Hotel

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Tótem Madrid Hotel offers a great location, putting you within a 15-minute walk of El Retiro Park and Puerta de Alcalá. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the 24-hour fitness centre for a workout, you can unwind with a drink at the bar/lounge. This luxurious hotel is also a short five-minute drive from Gran Via and Puerta del Sol. Fellow travellers say great things about the helpful staff and location. The property is only a short walk to public transportation: Serrano Station is 2 minutes and Velazquez Station is 4 minutes.
VIP Access

Reviews

9.4 out of 10, Loved by guests
Top-rated by travellers

Popular amenities

  • Airport transfer
  • Pet-friendly
  • Parking available
  • Free Wi-Fi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Airport shuttle
  • Train station pick-up service
  • Train station drop-off service
  • 24-hour front desk

Feel at home (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is AU$403
includes taxes & fees
23 Aug - 24 Aug

Why we love this property

Mouthwatering menu options
The hotel tempts taste buds with a restaurant, cafe, and bar. Continental breakfast awaits in the morning to fuel adventure-filled days.
Sleep in luxury
Guests drift into dreamland on pillowtop mattresses with premium bedding. Blackout drapes ensure undisturbed sleep after turndown service.
Luxury historical setting
This luxury hotel, nestled in the city center's historical district, offers a perfect blend of old-world charm and modern elegance.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Double Room

A hotel room with a large bed, a bedside table with a lamp, a TV mounted on the wall, and a view of the outdoors through a window with sheer curtains.

Double Room

8.4 out of 10
Very good
(5 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

A hotel room with a bed, a small table, a sofa, a TV, and a window with curtains.

Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Penthouse

A modern hotel room with a large bed, a desk, a chair, a small table, and a couch.

Junior Penthouse

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Corner

A modern hotel room with a large bed, a small round table with a chair, a sofa, a TV mounted on the wall, and a wooden cabinet.

Junior Suite, Corner

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Studio Suite

A modern hotel hallway with wooden flooring, a white bed, and a small table with a lamp.

Junior Studio Suite

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room Single Use

A hotel room with a bed, a small table, a sofa, a TV, and a window with curtains.

Deluxe Double Room Single Use

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room Single Use

A hotel room with a large bed, a bedside table with a lamp, a TV mounted on the wall, and a view of the outdoors through a window with sheer curtains.

Double Room Single Use

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Penthouse (single use)

A modern hotel room with a large bed, a desk, a chair, a small table, and a couch.

Junior Penthouse (single use)

  • 26 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Studio Suite (single use)

A modern hotel hallway with wooden flooring, a white bed, and a small table with a lamp.

Junior Studio Suite (single use)

  • 35 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite, Corner (Single Use)

A modern hotel room with a large bed, a small round table with a chair, a sofa, a TV mounted on the wall, and a wooden cabinet.

Junior Suite, Corner (Single Use)

  • 32 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About the area

Map
Hermosilla, 23, Madrid, Madrid, 28001

What's nearby

  • Paseo de la Castellana - 2 min walk - 0.2 km
  • El Corte Inglés - 3 min walk - 0.3 km
  • Plaza de Colon - 6 min walk - 0.6 km
  • Calle de Alcalá - 8 min walk - 0.7 km
  • El Retiro Park - 8 min walk - 0.7 km

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 18 min drive
  • Calanas Station - 4 min drive
  • Madrid Recoletos Station - 9 min walk
  • Madrid Atocha Station - 28 min walk
  • Serrano Station - 2 min walk
  • Velazquez Station - 4 min walk
  • Colon Station - 8 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪Casa Dani - ‬2 min walk
  • ‪La Maruca - ‬3 min walk
  • ‪Bel Mondo - ‬2 min walk
  • ‪Hola Coffee - ‬2 min walk
  • ‪Ultramarinos Quintin - ‬4 min walk

About this property

Tótem Madrid Hotel

  • Tótem Madrid Hotel offers a great location, putting you within a 15-minute walk of El Retiro Park and Puerta de Alcalá. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the 24-hour fitness centre for a workout, you can unwind with a drink at the bar/lounge. This luxurious hotel is also a short five-minute drive from Gran Via and Puerta del Sol. Fellow travellers say great things about the helpful staff and location. The property is only a short walk to public transportation: Serrano Station is 2 minutes and Velazquez Station is 4 minutes.

At a glance

DONE

Hotel size

    • 64 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 10 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 36 per night)
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

What to do

  • Bike rentals nearby
  • Segway hire/tours nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness centre
  • Renewable energy used
  • Double-glazed windows
  • Comprehensive food waste policy

Accessibility

  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Uses some LED lighting
  • Recycling

Special features

Awards and affiliations

Eco-certified property
This property is certified by this third-party sustainability certification scheme: Biosphere. For more information on what this certification requires and verifies, please visit their website.
The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 29 per person
  • Airport shuttle service is offered for an extra charge of EUR 75 per vehicle (one-way. Maximum occupancy 3)
  • Train station pick-up and train station drop-off services are offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 77.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 28 per pet, per night

Parking

  • Self-parking costs EUR 36 per night

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Totem Madrid
Hesperia Hermosilla Hotel
Hesperia Hermosilla Hotel Madrid
Hesperia Hermosilla Madrid
Totem Madrid
Tótem Madrid Hotel Hotel
Tótem Madrid Hotel Madrid
Tótem Madrid Hotel Hotel Madrid
TOTEM Madrid Small Luxury Hotels of the World

Frequently asked questions

Does Tótem Madrid Hotel offer free cancellation for a full refund?

Yes, Tótem Madrid Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Tótem Madrid Hotel?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of EUR 28 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Tótem Madrid Hotel?

Yes. Self-parking costs EUR 36 per night. Electric car charging is available.

Is an airport shuttle service offered by Tótem Madrid Hotel?

Yes, an airport shuttle is available. The charge is EUR 75 per vehicle one-way.

What are the check-in and check-out times at Tótem Madrid Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

Is there an on-site casino at Tótem Madrid Hotel?

No, this hotel doesn't have a casino, but Casino Gran Via (3-min drive) is nearby.

What is there to do at Tótem Madrid Hotel and nearby?

Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes segway hire. Tótem Madrid Hotel also has a 24-hour fitness centre.

Are there restaurants at or near Tótem Madrid Hotel?

Yes, there's an on-site restaurant.

What's the area around Tótem Madrid Hotel like?

Tótem Madrid Hotel is in Salamanca, a short 2-minute walk from Serrano Station and 10 minutes' walk from El Retiro Park. Travellers give top marks for the hotel's prime location.

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