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Roc Eleven Residence

Photo gallery for Roc Eleven Residence

Front of property
Private beach nearby, white sand, free beach cabanas, beach shuttle
Private beach nearby, white sand, free beach cabanas, beach shuttle
Outdoor spa tub
2 indoor pools, free pool cabanas, pool umbrellas

Overview of Roc Eleven Residence

Entire apartment

Roc Eleven Residence

3.0 star property
3-star beach apartment with spa, near Tulum Beach

0 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Kitchen
  • Air conditioning
Map
Fraccionamiento Aldea Zama, Tulum, QROO, 77760

Room options

About this area

What's nearby

  • Tulum National Park - 2 min drive
  • Playa Paraiso - 8 min drive
  • Tulum Beach - 13 min drive
  • Gran Cenote - 16 min drive
  • Tulum Mayan Ruins - 18 min drive
  • Sian Ka'an Biosphere Reserve - 31 min drive
  • Xel-Há Park - 24 min drive
  • Dos Ojos Cenote - 120 min drive

Getting around

  • Airport shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • Taqueria Honorio - 18 min walk
  • El Vegetariano - 18 min walk
  • Kay Nah - 18 min walk
  • La Parrillada - 18 min walk
  • El Capitan - 19 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Roc Eleven Residence

Placing you 2.9 mi (4.7 km) from Tulum Beach and 3 mi (4.9 km) from Tulum Mayan Ruins, Roc Eleven Residence offers an airport shuttle (available 24 hours) for USD 210 per vehicle. Guests can be pampered with beachside massages at the spa. There are 2 indoor pools and a rooftop terrace, and apartments get the details right with rainfall showerheads and down duvets.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Beach

  • Private beach (5.5 kilometers away)
  • Free beach cabanas
  • Free beach club nearby
  • Beach shuttle (surcharge)
  • Beach massages
  • Beach towels

Pool/Spa

  • 2 indoor pools
  • Fence around the pool
  • Outdoor pool access
  • Umbrellas
  • 2 hot tubs
  • Full-service spa
  • Free pool cabanas
  • Massages

Internet

  • Free WiFi

Parking and transport

  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking options include a garage
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Beach shuttle (surcharge)

Kitchen

  • Microwave
  • Toaster
  • Paper towels
  • Blender
  • Griddle

Dining

  • 1 beach bar and 1 poolside bar
  • Minibar
  • Couples dining
  • Private picnics

Bedrooms

  • Down duvet
  • Bed sheets provided

Bathrooms

  • Combined shower/bath
  • Rainfall shower head
  • Slippers
  • Shampoo
  • Hairdryer
  • Toilet paper
  • Towels provided
  • Soap

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 40-inch smart TV with premium channels
  • Pay films

Outdoor areas

  • Rooftop terrace
  • Garden
  • Walkway to water

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Lift
  • Low-height door lock
  • Pool access ramp on site
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-width doorways
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Window screens
  • Luggage storage
  • Blackout curtains
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • 24-hour front desk
  • Champagne service

Location highlights

  • In the shopping district
  • In the entertainment district
  • Near a health or beauty spa
  • In a village

Things to do

  • Outdoor pool access neaby
  • Beach volleyball on site
  • Beach yoga on site
  • Hiking/biking trails nearby
  • Rock climbing nearby
  • Bike rentals nearby
  • Zip-lining nearby
  • Theme parks nearby
  • Ecotours nearby

General

  • 17 rooms
  • Romance packages available

Special features

Spa

Guests can indulge in a pampering treatment at the apartment's full-service spa. Services include massages. The spa is open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 1 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 210 per vehicle (roundtrip. Maximum occupancy 4)
  • Beach shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Policies

This property accepts credit cards and cash.

Also known as

Roc Eleven Residence Tulum
Roc Eleven Residence Apartment
Roc Eleven Residence Apartment Tulum

Frequently asked questions

Does Roc Eleven Residence offer free cancellation for a full refund?
Yes, Roc Eleven Residence does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Roc Eleven Residence?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Roc Eleven Residence?
Yes, there are 2 indoor pools.
Are pets allowed at Roc Eleven Residence?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Roc Eleven Residence?
Yes, there's free valet parking. On-site parking options include a garage.
Is an airport shuttle service offered by Roc Eleven Residence?
Yes, an airport shuttle is available. The charge is USD 210 per vehicle roundtrip.
What are the check-in and check-out times at Roc Eleven Residence?
You can check in from 3:00 PM - midnight. Check-out time is noon.
What is there to do at Roc Eleven Residence and nearby?
Have fun with on-site activities such as volleyball and beach yoga. Additional recreation nearby includes ecotours. Enjoy treatments at the spa, a relaxing soak in one of the 2 hot tubs and an invigorating swim in one of the 2 indoor swimming pools. Roc Eleven Residence also has a garden and access to a nearby outdoor pool.
Does Roc Eleven Residence have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a blender, a toaster and a griddle.
What's the area around Roc Eleven Residence like?
Roc Eleven Residence is located a short 9-minute walk from Tulum National Park.

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