Hanging Gardens of Bali - CHSE Certified

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Infinity pool
Outdoor pool

Overview of Hanging Gardens of Bali - CHSE Certified

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Hanging Gardens of Bali - CHSE Certified

5.0 star property
Mountain hotel in Payangan with spa and outdoor pool

9.0/10 Superb

358 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
The price is AU$1,200
Price available on 1/9/2022
Desa Buahan, Gianyar, Ubud, Payangan, Bali, 80571
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free area shuttle
  • Free shopping center shuttle
  • Free use of bicycles
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • In-room childcare
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Separate sitting area
  • Premium TV channels
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the riverwalk
  • Ubud Palace - 38 min drive
  • Ubud Monkey Forest - 45 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 107 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

About this property

Hanging Gardens of Bali - CHSE Certified

Hanging Gardens of Bali - CHSE Certified offers an airport shuttle (available 24 hours) for USD 100 per vehicle roundtrip. You can visit the spa to indulge in deep-tissue massages, body wraps, or reflexology, and Beduur Restaurant serves lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge, and free bike rentals. Fellow travelers like the pool and helpful staff.


Arabic, Chinese (Mandarin), English, French, German, Indonesian, Japanese, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 44 rooms
  • Arranged over 8 floors


  • Check-in time from 2 PM - 1:30 AM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms


  • Free onsite valet parking
  • Onsite parking limited
  • Free offsite parking nearby


  • Airport shuttle on request (available 24 hours)*


  • Free area shuttle
  • Free shopping center shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free
  • Free local shuttle
  • Childcare in room (surcharge)

What to do

  • Shopping
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Safari nearby
  • Rafting nearby

Working away

  • Computer station


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Free bicycle rentals
  • Pool loungers
  • Pool umbrellas


  • Built in 2005
  • Garden
  • Picnic area
  • Terrace
  • Library
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms


  • Elevator
  • Accessible bathroom
  • In-room accessibility


  • Arabic
  • Chinese (Mandarin)
  • English
  • French
  • German
  • Indonesian
  • Japanese
  • Russian

Room amenities

Be entertained

  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Private plunge pool
  • Balcony
  • Separate sitting area

Freshen up

  • Deep soaking bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features


The onsite spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including reflexology.


Beduur Restaurant - This restaurant serves lunch and dinner.
Diatas Pohon Cafe - This café serves brunch and lunch.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of USD 55 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 100 per vehicle (roundtrip)

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 1500000.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Hanging Gardens
Hanging Gardens Hotel
Hanging Gardens Hotel Ubud
Hanging Gardens Ubud
Hanging Ubud
Hanging Ubud Gardens
Ubud Gardens
Ubud Hanging
Ubud Hanging Gardens
Hanging Gardens Bali Hotel Ubud
Hanging Gardens Bali Hotel
Hanging Gardens Bali Ubud
Hanging Gardens Bali
Ubud Hanging Gardens By Orient-Express Hotel Payangan
Hanging Gardens Of Bali Ubud
Hanging Gardens Bali Hotel Payangan
Hanging Gardens Bali Payangan
Hanging Gardens Ubud
Hanging Gardens Hotel Ubud
Hanging Gardens Of Bali Payangan

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



2/10 Poor

3-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Orbitz guest review

6/10 Good

Outdated front desk staff requires retraining. Villa £600 and they still charge for bottled mineral water. Based only on this factor shall be downgraded to 3 stars. Overcharging for taxi which is $20 if you get it yourself. Mosquitos everywhere, message for management: read about lemon&eucalyptus oil candles or sticks. However views are spectacular.
AT, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

It's one of the best spots I've ever stayed at,and islands are my things. Gotta go for it.
4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Super amazing great views staff was amazing.
Jonathan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This place is a must in your lifetime! Don’t let money stop you, it’s worth every dime. Take advantage of all the things they have to offer. They are amazing at making you feel like you own the place. Simply the best! George and Viviana
GNV2020, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing honeymoon stay
Amazing stay for our honeymoon. We got the panoramic view suite which was incredible. In the morning there were even monkeys jumping around outside...so be careful leaving things outside. The service was impeccable, infinity pool lived up to its hype. The overall property is worth the 7 star rating. Breakfast was great with made to order menu items and also buffet items. It's a 20-30 min hike across to other side of the mountain for the temple to see the view of Hanging Gardens. The property is a bit out of the way in the mountains so plan for 30-40 min ride to downtown Ubud if you need. Pro-tip: get the whatsapp # for the hotel, you can ping them that way to arrange off hours transport back if you need.
2-night trip
Verified Hotels.com guest review

2/10 Poor

Park, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The best experience so far. Beautiful place, best customer service. Thumbs up!
3-night romance trip
Verified Expedia guest review

2/10 Poor

Arrived after a 27 hour flight was supposed to check in at 1pm but Arrived the next day around 1am in the morning hotel never bothered to even send an email to check when I’d be arriving and it’s marketed as a 5 star property and when I checked there was no 24 hour room service available in the room. Myself and husband we were starving anyway we went to the room and the place was full of mosquitoes and there were geckos running behind the tv inside the room and with many other type of insects. We couldn’t sleep even at 3 am the room wasn’t even properly prepared for checkin there was a bad stench in the room from unclean linen and it made everything worst when we wanted to use the toilet there was a bigger than palm size spider in the toilet room which had a sliding door. We called up the reception they came and sprayed some chemical and the entire room Was smelling of that and the insects behind wardrobe and places appeared more than anything z there were ants running on your tooth brush and stuff. So anyway We slept for about 2 hours and than early morning checked a nearby hotel which is cappella and came here and it was perfectly well maintained. The so called hanging balls of Bali was such a big big disappointment as it’s marketing falsely as a 5 star property and charging over $1500 a day... please be aware that pictures gives false impression and this is the type of place that you go to visit for one day to take some picsz
1-night romance trip
Verified Expedia guest review