Skip to main content.
All properties in Puerto Morelos, Quintana Roo, Mexico
1 room, 2 adults

Hotel Marina El Cid Spa & Beach Resort All Inclusive

4-star4 stars
Great for families

Good to know

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club
  • Children's club (free)
Boulevard el Cid Unidad 15, Puerto Morelos, QROO, 77580, Mexico

All-inclusive beachfront property with spa, near Puerto Morelos Town Square
  • Free parking
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club
    • Children's club (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Did not like that we had to pay for Wifi. It should be free !!!!!Oct. 6, 2019
  • Service is excellent staff was excellent would highly recommend to anybodyNov. 3, 2020

Hotel Marina El Cid Spa & Beach Resort All Inclusive

from A$246
  • Junior Suite
  • Suite (One Bedroom Suite Platinum)
  • Junior Suite (Junior Suite Platinum)
  • Luxury Room
  • Suite, 2 Bedrooms
  • Family Room
  • Junior Suite With Jacuzzi
  • Suite, 1 Bedroom
  • Studio with Jacuzzi
  • Standard Suite

What’s around Hotel Marina El Cid Spa & Beach Resort All Inclusive

Landmarks

  • On the beach
  • Puerto Morelos Town Square - 28 min walk
  • Ojo de Agua Beach - 21 min walk
  • Artisans Market - 27 min walk
  • San Jose Catholic Parish - 28 min walk
  • Puerto Morelos Reef - 29 min walk
  • Sanctuary of Hope and Time Capsule - 4 mi / 6.5 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 4.5 mi / 7.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 32 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 500 rooms
  • Arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19.
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare*

  • Free children's club (ages 4 - 11)

Pets

  • No pets or service animals allowed

Internet

  • WiFi in rooms*

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free valet parking on site

Payment types at the property

  • Cash
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • 5 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Fitness classes on site
  • Ecotours on site
  • Fishing on site
  • Kayaking on site
  • Playground on site
  • Scuba diving on site
  • Snorkelling on site
  • Surfing/boogie boarding on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
Working away
  • Business centre
  • One meeting room
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 12
  • Year Built – 2006
  • Lift
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Turndown service
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Bicycling
  • Fitness facilities
  • Tennis

Kids' club
  • Supervised activities for children between 4 and 11 years old

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances

Not included
  • Motorized water sports
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Offsite tours

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, El Cocay Spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

Guests under 6 years old are not allowed in the spa.

Dining

Hacienda Arrecife - This poolside restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Alhambra - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner.

El Alcazar - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

La Marina - Overlooking the ocean, this restaurant specializes in seafood and serves dinner only. Reservations are required.

Tratorria Da'Gulio - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

Hotel Marina El Cid Spa & Beach Resort All Inclusive’s small print

Also known as

  • Marina El Cid Spa Beach All Inclusive Puerto Morelos
  • Marina El Cid Spa Beach Puerto Morelos
  • Marina El Cid Spa Beach
  • Hotel Marina El Cid Spa & Beach Puerto Morelos
  • Hotel Marina El Cid Spa And Beach Resort
  • Hotel Marina El Cid Beach
  • El Cid Puerto Morelos
  • ina Cid Inclusive Puerto More
  • Marina El Cid Spa Beach

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 6 years old are not allowed in the spa.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MXN 2300 per person (roundtrip)

WiFi is available in guestrooms for MXN 315 per 24-hour period (1-device limit, rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Marina El Cid Spa & Beach Resort All Inclusive

  • Does Hotel Marina El Cid Spa & Beach Resort All Inclusive offer free cancellation for a full refund?
    Yes, Hotel Marina El Cid Spa & Beach Resort All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Marina El Cid Spa & Beach Resort All Inclusive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Marina El Cid Spa & Beach Resort All Inclusive?
    Yes, there's free self and valet parking.
  • Is there a pool at Hotel Marina El Cid Spa & Beach Resort All Inclusive?
    Yes, there are 2 outdoor pools and a children's pool.
  • Are pets allowed at Hotel Marina El Cid Spa & Beach Resort All Inclusive?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hotel Marina El Cid Spa & Beach Resort All Inclusive?
    You can check in from 3 PM - 11:30 PM. Check-out time is noon. Express check-in and check-out are available.
  • Are there restaurants at or near Hotel Marina El Cid Spa & Beach Resort All Inclusive?
    Yes, there are 5 onsite restaurants, featuring alfresco dining, Mexican cuisine, and garden views. Nearby restaurants include Le Chique (8.3 mi) and Il'Olivo (9.7 mi).
  • Is airport shuttle service offered by Hotel Marina El Cid Spa & Beach Resort All Inclusive?
    Yes, an airport shuttle is available. The charge is MXN 2300 per person roundtrip.

Recent reviews

Fabulous 8.6 From 366 reviews

Fair 4.0
Hotel is absolutely beautiful, but if your not interested in buying a time share don't stay here. Right from the minute we checked it was nothing but pressure from sales people. Apparently the word no thank you means nothing!!!! Will never go back there or any
JulieJohnson, us7 night romance trip
Exceptional 10.0
My family loved it. Great time. Great room service. Awesome pool great food
Gus, us3 night family trip
Exceptional 10.0
Wonderful experience! Will stay there again and definitely recommend!
Haydee, us8 night family trip
Exceptional 10.0
Most amazing resort out there. Can’t wait to go back.
us9 night family trip
Exceptional 10.0
Amazing!
I cannot find the words to express my gratitude for everyone at this resort! I was nervous to travel due to covid but everyone at this resort went above and beyond to ensure everyone’s safety! Not only did I feel the safest I have felt since this pandemic started but the service was impeccable!! I cannot wait to come back again soon!! It was the best trip we’ve taken this far! Please do know that not all restaurants are open but they are still hosting a variety of foods!
Alisha, us6 night trip with friends
Very good 8.0
I love this property. Have stayed there 7 times. This time made reservations at El Cid, but upon arrival we were moved over to Ventus. No rooms or restaurants were open in El Cid. We were disappointed. El Cid is a very lively place. Ventus is a very laid back resort. I had my grandkids with me and they were bored. We survived. Ventus is beautiful and we made the most of it. Covid, please go away.
karen, us5 night family trip
Very good 8.0
Few food selections
The Hotel Marina side was closed due to COVID. We were placed next door at Ventus. Only 2 restaurants were open and selections were monotonous. Reduced hours at Dolores and Aroma as well. We should be told of these closures at booking. Staff was very attentive. Facilities are clean.
us6 night family trip
Exceptional 10.0
( July 2020) During Cov-19 Nice, clean property. Very private. Friendly,helpful & respectful staff. Their Lunch Buffett is full of many options. The servings in room service is generous amout of food. The in-room mini fridge is well stocked up. The breakfast buffett was ok, similar to other all Inclusive resorts. Many activities through out the resort. The resort is very well sanitized & maintained sanitized. The beach was full of sea weed. But they where working on cleaning it. I guess its sea weed season.
Erick, us4 night family trip
Exceptional 10.0
Amazing staff, extremely clean and awesome food! Would definitely go there again soon!
Amy&Rick, us7 night romance trip
Very good 8.0
The hotel is very clean and well maintained. They are all working very hard to promote a healthier stay. They are enforcing the necessary precautions for their guests during Covid-19. Our stay in July was at a limited capacity therefore the activities and restaurants were limited as well. The food was much better than at most all inclusive hotels. The beach is too rocky for swimming and is still experiencing the issue with sargassum. Overall, if you’re looking for a good place to enjoy peace and quiet with the added benefit of not having to do anything other than relax, this is a good place to stay.
Kathy, us7 night romance trip

Hotel Marina El Cid Spa & Beach Resort All Inclusive