6/10 Good
28 June 2023
We loved the size of our family panorama suite, the view of the lake and mountains was absolutely stunning. However, the accommodations are missing basic amenities for active families traveling with children, such as nightlights (all reading lights by the beds were only usable in conjunction with the bright wall lights, not separately unless you unscrew the light bulbs) or dimmers, wall hooks in the bedrooms, a second bathroom with bathtub, outlets by the beds, a line or rack to dry off your bathing suits and wet clothes, a light on the terrace, a tea/coffee maker (we were told to borrow a water kettle from the front desk but it didn't come with cups or tea bags), separate light switches in the living room (there are plenty of lamps but you can only turn on all of them at once or you sit in the dark, no reading light or possibility to dim). We appreciated the fridge in the room but it was tiny and didn't fit most of our bottles There is no AC and the only way to get air is to open the windows which means you're letting a ton of bugs and mosquitoes in, as well. A huge spider in the bedroom seemed to benefit most from that.
Another issue were the closings of the lakeside restaurant and spa upon our arrival. The spa didn't reopen until the end of the second day due to maintenance and it appears that there is still construction and limited access in the sauna area. The jets in the jacuzzi didn't work. The limited dining options forced us to drive down to town twice.
Olga Juliane
Olga Juliane, 3-night family trip
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