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View all photos for Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, down duvets, minibar

Room, 1 King Bed, Non Smoking, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

1 bedroom, premium bedding, down duvets, minibar

Room, 2 Double Beds, Non Smoking, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking, City View (with one air purifier)

1 bedroom, premium bedding, down duvets, minibar

Club Room, 1 King Bed, Non Smoking, City View (with one air purifier)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, City View

Club Suite, 1 Bedroom, Non Smoking, City View

Club Suite, 1 Bedroom, Non Smoking, City View

  • 90 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking (with one air purifier)

Presidential Suite, 1 Bedroom, Non Smoking (with one air purifier)

Presidential Suite, 1 Bedroom, Non Smoking (with one air purifier)

  • 250 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, down duvets, minibar

Room, 1 King Bed, Non Smoking, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

1 bedroom, premium bedding, down duvets, minibar

Room, 2 Double Beds, Non Smoking, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, Non Smoking, City View

1 bedroom, premium bedding, down duvets, minibar

Club Room, 2 Double Beds, Non Smoking, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

At a glance

Hotel size

  • 360 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's pool

What to do

  • Golfing nearby

Working away

  • Conference centre (19720 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire

Facilities

  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness centre
  • An indoor pool
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Visual fire alarm
  • Lever door handles

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Reviews

9.2

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Peijun, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice breakfast selection
Li, 2-night trip
Verified Expedia guest review

6/10 Good

Great stay, bad plumbing.
Everything was great in the beginning, we were upgraded and really appreciated that. However on the second night, we went out to dinner and came back to a flooded bathroom that was leaking. It took a while for someone to come and figure things out, and we were told they could not fix it in short time so we had to pack our bags and go to a different room. That was quite annoying, but other than that, the hotel staff were nice and the hotel has got a good gym.
Johnny, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

8/10 Very good

1-night business trip
Verified Hotels.com guest review

8/10 Very good

jack, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Reasonable accommodation.
The hotel is nice. It seemed like a standard business hotel.
Jonathan, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Breakfast choices are great ! Selection of pillow is excellent ! Staff service is professional and warm !
Lim, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

First world crimes
Super room, very well kept, but some serious crimes against 1st world travellers. The towels at the pool were acrylic and not only were the two loaves of breakfast bread stale, but they were back the next morning. Ditto, crisps in the Club Lounge were bendy - they must have come out and then been put back a lot of times. Is that what Marriott means? In China we've loved the Hyatts and the Shangri-la's we've stayed in this trip. The Suzhou Renaissance stands out as unacceptable. In places like China, you crave occasional western items like bread and crisps - so they must be right.
Ian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean, friendly staff. Selection of breakfast was very good too.
ManuelCoutinho, 2-night romance trip
Verified Expedia guest review