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Cairns City Sheridan

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Front of property
Twin Room, Balcony | Minibar, desk, laptop workspace, iron/ironing board
Superior Apartment, 2 Bedrooms | Minibar, desk, laptop workspace, iron/ironing board

Overview of Cairns City Sheridan

Cairns City Sheridan

3.0 star property
3-star hotel with 2 outdoor pools, near Cairns Esplanade
6.4 out of 10 Good
6.4/10 Good

1,003 verified guest reviews

Property highlights

  • Pool
  • Free parking
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • Non-smoking
The price is AU$129
Price available on 31/5/2023
157 Sheridan Street, Cairns, QLD, 4870
Main amenities
  • Housekeeping (on request)
  • 2 outdoor pools
  • Seasonal outdoor pool
  • Terrace
  • Air conditioning
  • Car hire on-site
  • Front desk safe
  • Self-serve laundry
  • Conference space
  • Luggage storage
  • Limited hour front desk
For families
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Laundry facilities
  • Minibar

Room options

About this area

What's nearby

  • In Cairns Central Business District
  • Cairns Esplanade - 6 min walk
  • Cairns Central Shopping Centre - 1 min drive
  • Reef Fleet Terminal - 2 min drive
  • Cairns Marlin Marina - 3 min drive
  • Palm Cove Beach - 20 min drive

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 6 min drive
  • Freshwater Station - 10 min drive
  • Redlynch Station - 11 min drive
  • Cairns Station - 15 min walk


  • McDonald's - 10 min walk
  • Muddy's Cafe - 9 min walk
  • Sushi Train - 7 min walk
  • Mi Piace Espresso Bar - 4 min walk
  • Lobby Bar - 6 min walk

About this property

Cairns City Sheridan

Cairns City Sheridan puts you only 3.6 mi (5.7 km) from the airport, and a five-minute drive from Cairns Esplanade. Guests can take a dip in one of 2 outdoor pools, and freebies such as WiFi and self-parking are added perks. Other highlights include a seasonal outdoor pool and a terrace. Fellow travellers say good things about the helpful staff and location.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter


Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 31 rooms
  • Arranged over 3 floors


  • Check-in time from 2:00 PM until 11:30 PM
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 9:00 AM - 3:00 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18


  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Travelling with children

  • Children stay for free (see details)

Working away

  • Conference space


  • Front desk (limited hours)
  • On-site car hire
  • Laundry facilities
  • Luggage storage
  • Pool loungers


  • 2 buildings/towers
  • Built in 1990
  • Safe-deposit box at front desk
  • Terrace
  • 2 outdoor pools


  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Minibar
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free tea bags/instant coffee


  • Housekeeping (on request)

Fees & policies


  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from January to December
  • Children under 18 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.


Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Best Western City Sheridan
Best Western City Sheridan Cairns
Best Western City Sheridan Hotel
Best Western City Sheridan Hotel Cairns
Cairns City Sheridan Hotel
Cairns City Sheridan
Cairns City Sheridan Hotel
Cairns City Sheridan Cairns
Cairns City Sheridan Hotel Cairns

Frequently asked questions

Does Cairns City Sheridan offer free cancellation for a full refund?
Yes, Cairns City Sheridan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Cairns City Sheridan?
As of 30 May 2023, prices found for a 1-night stay for 2 adults at Cairns City Sheridan on 31 May 2023 start from AU$129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Cairns City Sheridan?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Cairns City Sheridan?
Yes, there are 2 outdoor pools.
Are pets allowed at Cairns City Sheridan?
Sorry, pets aren't allowed.
Is parking offered on site at Cairns City Sheridan?
Yes, there's free self parking.
What are the check-in and check-out times at Cairns City Sheridan?
You can check in from 2:00 PM - 11:30 PM. Check-out time is 10:00 AM. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Cairns City Sheridan?
No, this hotel doesn't have a casino, but Reef Hotel Casino (2-min drive) and Cazalys Cairns (4-min drive) are both nearby.
What is there to do at Cairns City Sheridan and nearby?
Cairns City Sheridan has 2 outdoor pools.
What's the area around Cairns City Sheridan like?
Cairns City Sheridan is in Cairns Central Business District, a short 6-minute drive from Cairns, QLD (CNS-Cairns Intl.) and 6 minutes' walk from Cairns Esplanade. Travellers recommend the hotel for its walkable location.







Staff & service




Property conditions & facilities




10/10 Exceptional

Was a great & comfy stay close to city centre very happy with my stay
Brendan, 3-night trip
Verified guest review

8/10 Very good

Jimille, 2-night trip
Verified guest review

6/10 Good

A John, 1-night trip
Verified guest review

8/10 Very good

Paul, 1-night family trip
Verified Wotif guest review

4/10 Fair

Darren, 2-night business trip
Verified guest review

8/10 Very good

After reading some of the comments I was a bit worried, but I found it pleasantly surprising. It was all that I need for a stay in Cairns. Yes, it is a building built in the 1990's it was comfortable, clean with all the comforts at more AC or ceiling fans, bathroom was very functional and clean, yes there was a few scratches on the table it wasn't as bad as some said. I stated in room 301 and was very happy with it. Over the years I have stated in all sorts of hotels new, modern, old and stylish, and I wouldn't go back to stay but if I am back in town I will stay there again.
John, 1-night business trip
Verified Wotif guest review

2/10 Poor

The staff is unhelpful . No cleaning of room on daily basis. Water kettle broken. Bathroom very dirty. No staff available after 4 pm till 9 am next day
LAKSHMINARASIMHA, 3-night family trip
Verified Wotif guest review

8/10 Very good

Location and staff. Although dated the property is well maintained. This is my second stay and again its location and service.
Iain, 1-night trip with friends
Verified Wotif guest review

2/10 Poor

Do yourself a favour and do not stay here. From the moment of arrival this place is horrendously noisy. From the guests in the pool playing music so loud you can hear it upstairs and this continued into the very early hours. Traffic noise, hoons, sirens and the herd of elephants running around, doors slamming, plumbing screaming, never again. Got up and left at 5.30am, not a chance of sleep anyway. My worst experience in years. I highly recommend not experiencing this place.
Belinda, 1-night romance trip
Verified Wotif guest review

6/10 Good

Staff only available in limited time. No cleanup room service staying more than 2 days.
Verified Wotif guest review