Kobe Portopia Hotel

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Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of Kobe Portopia Hotel

Kobe Portopia Hotel

4.5 star property
Luxury hotel with 9 restaurants, near Port of Kobe

9.0/10 Superb

1,001 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
The price is AU$112
Price available on 2/10/2022
Map
10-1 6-chome, Minatojima Nakamachi Chuo-ku, Kobe, Hyogo-ken, 650-0046
Main amenities
  • Daily housekeeping
  • 9 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free area shuttle
  • Free train station pick-up
  • Free train station drop-off
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
For families
  • Children stay free
  • Babysitting (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service

Choose dates to view prices

About this area

What's nearby

  • In Chuo Ward
  • Meriken Park - 10 min drive
  • Kobe Harborland - 10 min drive
  • Kobe University - 24 min drive
  • Hanshin Koshien Stadium - 28 min drive
  • Arima Hot Springs - 33 min drive
  • Universal Studios Japan - 34 min drive
  • Intex Osaka - 37 min drive
  • Akashi Kaikyo Bridge - 38 min drive

Getting around

  • Kobe Airport (UKB) - 5 min drive
  • Itami Airport (ITM) - 45 min drive
  • Kansai Intl. Airport (KIX) - 68 min drive
  • Kobe Kasuganomichi Station - 5 min drive
  • Kobe Iwaya Station - 6 min drive
  • Kobe Nada Station - 6 min drive
  • Shiminhiroba Station - 2 min walk
  • Minatojima Station - 7 min walk
  • Minamikoen Station - 8 min walk
  • Free area shuttle
  • Free train station pick-up
  • Free train station drop-off
  • Theme park shuttle (surcharge)

About this property

Kobe Portopia Hotel

4.5-star luxury hotel in the heart of Chuo Ward
A grocery/convenience store, shopping on site, and 2 coffee shops/cafes are just a few of the amenities provided at Kobe Portopia Hotel. Indulge in aromatherapy, Ayurvedic treatments, and reflexology at LUANA, the onsite spa. Be sure to enjoy a meal at any of the 9 onsite restaurants, which feature Japanese cuisine and more. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
Additional perks include:
  • A seasonal outdoor pool and an indoor pool
  • Buffet breakfast (surcharge), a free area shuttle, and an outdoor tennis court
  • Valet parking (surcharge), a theme park shuttle, and an electric car charging station
  • Luggage storage, tour/ticket assistance, and laundry services
  • Guest reviews speak well of the helpful staff
Room features
All guestrooms at Kobe Portopia Hotel offer perks such as air conditioning, in addition to amenities like late night room service and free WiFi. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • TVs with cable channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 744 rooms
  • Arranged over 31 floors

Arriving/Leaving

  • Check-in time from 3 PM - 1 AM
  • Minimum check-in age - 20
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Children under 17 years old are not allowed in the sauna.
  • Guests booked in Breakfast Included rate plans receive breakfast for the number of adults ages 13 and older included in the reservation. Breakfast fees apply for guests ages 4-12. Breakfast is included for children up to age 3.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (JPY 800 per night)
  • Onsite valet parking (includes in/out privileges; fees apply)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Transfers

  • Free train station shuttle

Offsite

  • Free area shuttle
  • Theme park shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
  • 9 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Room service (late night)
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Free local shuttle
  • Babysitting (surcharge)
  • Grocery/convenience store

What to do

  • Tennis
  • Shopping

Working away

  • Business center
  • 36 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Health club
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • Television
  • Cable/satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Alarm clock

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, LUANA. Services include hot stone massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Dining

Tajima - This steakhouse specializes in Japanese cuisine and serves lunch and dinner.
Trente et Un - This restaurant specializes in French cuisine and serves lunch and dinner.
Shukei En - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Sushiman - This sushi bar specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Kobe Tamura - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Breakfast costs between JPY 2904 and JPY 3146 for adults, and JPY 968 and JPY 1815 for children (approximately)
  • Theme park shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for JPY 1210.0 per night

Parking

  • Self parking costs JPY 800 per night
  • Valet parking is available for an extra charge
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 17 years old are not allowed in the fitness facility, and guests under 6 years old are only allowed in the swimming pool with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

The Club Lounge is open 7 AM-7:30 PM.
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.
This property requires guests to wear a swim cap when using the swimming pool.
This property prohibits the use of swim rings and kick-boards at the swimming pool.

Also known as

Hotel Portopia
Hotel Portopia Kobe
Kobe Portopia
Kobe Portopia Hotel
Portopia
Portopia Hotel
Portopia Hotel Kobe
Portopia Kobe
Portopia Kobe Hotel
Kobe Portopia Hotel Kobe
Kobe Portopia Hotel Hotel
Kobe Portopia Hotel Hotel Kobe

Frequently asked questions

Does Kobe Portopia Hotel offer free cancellation for a full refund?
Yes, Kobe Portopia Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Kobe Portopia Hotel?
As of 29 Sept 2022, prices found for a 1-night stay for 2 adults at Kobe Portopia Hotel on 2 Oct 2022 start from AU$112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Kobe Portopia Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Kobe Portopia Hotel?
Yes, there's an indoor pool and a seasonal outdoor pool.
Are pets allowed at Kobe Portopia Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Kobe Portopia Hotel?
Yes. Self parking costs JPY 800 per night. Valet parking costs JPY 1000. Electric vehicle charging is available.
What are the check-in and check-out times at Kobe Portopia Hotel?
You can check in from 3 PM - 1 AM. Check-out time is noon.
What is there to do at Kobe Portopia Hotel and nearby?
Practice your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Kobe Portopia Hotel also has 2 bars and a seasonal outdoor pool, as well as a sauna and a steam room.
Are there restaurants at or near Kobe Portopia Hotel?
Yes, there are 9 onsite restaurants, featuring Japanese cuisine. Nearby restaurants include Sky Buffet (2.1 mi), Starbucks (2.3 mi), and Marugame Seimen (2.4 mi).
What's the area around Kobe Portopia Hotel like?
Kobe Portopia Hotel is in Chuo Ward, a short 5-minute drive from Kobe Airport (UKB) and 13 minutes' walk from Kobe International Exhibition Hall.

Overall score and ratings

9.0

Superb

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Great hotel
HALIMULATI, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Minori, 2-night trip
Verified Expedia guest review

10/10 Exceptional

SHOJI, 1-night trip
Verified Orbitz guest review

8/10 Very good

Kei, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We really enjoyed the stay.
SHOJI, 1-night romance trip
Verified Orbitz guest review

10/10 Exceptional

A very nice hotel, surely worth to stay again when visit kobe area
EIJI, 3-night family trip
Verified Expedia guest review

8/10 Very good

Lobby was very beautiful. We loved the Christmas tree.
NIAMIEN LAURENT CHEICK, 1-night family trip
Verified Expedia guest review

8/10 Very good

泊まりやすいですが。
マットレスが固いため、非常に寝にくかった。 そのほかは、朝食もおいしく、部屋もきれいでよかったです。
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

SHOJI, 1-night trip
Verified Orbitz guest review

8/10 Very good

Quite good for its price
Naoyuki, 1-night trip
Verified Hotels.com guest review