Sercotel Valladolid

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Family Room | Room

Overview of Sercotel Valladolid

Sercotel Valladolid

4.0 star property
4-star hotel in Valladolid with outdoor pool and restaurant

8.6/10 Fabulous

580 verified guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
C/ Puerto Rico S/n Residencial El Palero, Valladolid, 47014
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Fitness center
  • Self parking
  • 24-hour room service
  • Babysitting
  • Business center
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Babysitting (surcharge)
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Separate bathtub and shower

Room options

About this area

Getting around

  • Valladolid (VLL) - 19 min drive
  • Cabezon del Pisuerga Station - 14 min drive
  • Valladolid (XIV-Campo Grande Train Station) - 29 min walk
  • Valladolid Campo Grande Station - 29 min walk

About this property

Sercotel Valladolid

4-star family-friendly hotel
You can look forward to a terrace, a garden, and a playground at Sercotel Valladolid. Be sure to enjoy a meal at CLARAVIA, the onsite restaurant. Free in-room WiFi is available to all guests, along with an arcade/game room and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • A TV in the lobby, smoke-free premises, and tour/ticket assistance
  • Luggage storage, wedding services, and multilingual staff
  • Guest reviews speak well of the family-friendly amenities, bar, and pool
Room features
All guestrooms at Sercotel Valladolid have thoughtful touches such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with separate tubs/showers and bidets
  • TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks


English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 138 rooms


  • Check-in time from 2 PM - 5:30 AM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*
  • Free children's club


  • Pets allowed (1 per room)*
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (EUR 13 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekend mornings 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Free children's club
  • Playground
  • Babysitting (surcharge)

Working away

  • Business center
  • Meeting rooms
  • Conference space


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff


  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Arcade/game room


  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar near toilet
  • Well-lit path to entrance
  • Stair-free path to entrance


  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe

Special features


CLARAVIA - Onsite restaurant.
DEL AUTOR - Onsite pub. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 13.90 per person (approximately)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 12 to July 1:
  • Swimming pool

Children & extra beds

  • Babysitting is available for an extra charge


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night


  • Self parking costs EUR 13 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Novotel Hotel Valladolid
Novotel Valladolid
Novotel Valladolid Hotel
Valladolid Novotel
Sercotel Valladolid Hotel
Sercotel Valladolid Valladolid
Sercotel Valladolid Hotel Valladolid

Frequently asked questions

Does Sercotel Valladolid offer free cancellation for a full refund?
Yes, Sercotel Valladolid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sercotel Valladolid?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Sercotel Valladolid?
Yes, there's an outdoor pool.
Are pets allowed at Sercotel Valladolid?
Yes, pets are welcome, with a limit of 1 per room. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Sercotel Valladolid?
Yes. Self parking costs EUR 13 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Sercotel Valladolid?
You can check in from 2 PM - 5:30 AM. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Sercotel Valladolid?
No, this hotel doesn't have a casino, but Casino Castilla-Leon (12-min drive) is nearby.
What is there to do at Sercotel Valladolid and nearby?
Sercotel Valladolid has an outdoor pool and a fitness center, as well as an arcade and a garden.
Are there restaurants at or near Sercotel Valladolid?
Yes, there's an onsite restaurant, CLARAVIA. Nearby restaurants include Salmantina (4-min walk), Bar Lladolid (4-min walk), and Cafetería Masai (9-min walk).
What's the area around Sercotel Valladolid like?
Sercotel Valladolid is a short 1-minute walk from Pisuerga and 4 minutes' walk from Museo de la Ciencia.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Jane, 1-night trip
Verified guest review

10/10 Exceptional

NEIL, 6-night family trip
Verified guest review

10/10 Exceptional

Natalie, 1-night trip
Verified guest review

4/10 Fair

Johann, 1-night family trip
Verified guest review

8/10 Very good

Very comfortable room and very clean, easy park8ng
Susan koops, 1-night trip
Verified guest review

8/10 Very good

A modern hotel with good outside pool area and interior bar area. Decent sized bedroom, bathroom a little cramped. Twenty-five minute walk to Plaza Mayor but a few local bars across the river via footbridge towards El Cortes Ingles. Managed to get free roadside parking outside hotel for our two night stay, check before booking for parking with hotel.
Daniel, 2-night romance trip
Verified Expedia guest review

8/10 Very good

marco, 1-night trip
Verified guest review

8/10 Very good

Good location for travelling north/south. Short walk across the foot bridge to nice tapas bars. Nice comfy beds, as always with Sercotel. Bathroom clean but drain was very slow running away. It had a shower cubical and a bath. Air conditioning worked wonderfully. Good breakfast, but if you only want coffee, there is a Mc Donald’s next door. €13 for over night parking. When we arrived there were no street parking so we used the hotels car park. Later in the evening there were plenty of spaces in the road for free. All round pretty good 👍
Me, 1-night trip
Verified Expedia guest review

6/10 Good

Patrick, 1-night trip
Verified guest review

10/10 Exceptional

Jeanne, 1-night trip
Verified guest review