Guests
All properties in Surprise, Arizona, United States of America

Hampton Inn & Suites Phoenix-Surprise

No-frills Surprise hotel with outdoor pool

  • Free full breakfast, free WiFi, and free parking
From
A$169

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  • Hampton Inn & Suites Phoenix-Surprise
  • Hampton Inn & Suites Phoenix-Surprise
  • Pool
  • Studio, 1 King Bed, Accessible, Non Smoking - Living Area
  • Hampton Inn & Suites Phoenix-Surprise
Hampton Inn & Suites Phoenix-Surprise. Image 1 of 30.
1 / 30Hampton Inn & Suites Phoenix-Surprise
14783 W Grand Ave, Surprise, 85374, AZ, United States of America
8.8.Fabulous.
  • Great clean Hotel. The Best.

    Sep. 6, 2021

  • The air conditioner was so loud it made it hard to sleep.

    Aug. 31, 2021

See all 441 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Easy parking
Convenient
Safe
Quiet
Dining options

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Free parking
    • Pool
    • Bathtub
    • Non-smoking
    • Gym

    Property highlights

    Main amenities

    • 100 smoke-free guestrooms
    • Daily housekeeping
    • Outdoor pool
    • Fitness center
    • 24-hour business center
    • 24-hour front desk

    For families

    • Free cots/infant beds
    • Rollaway/extra beds (free)
    • Microwave
    • Fridge
    • Connecting/adjoining rooms available
    • Private bathroom

    What’s around

    • Banner Del E Webb Medical Center - 9 min walk
    • Granite Falls Golf Course - 41 min walk
    • Surprise Stadium - 2.9 mi / 4.6 km
    • Destiny Springs Healthcare - 2.9 mi / 4.6 km
    • Centennial Friendship Park - 3.6 mi / 5.8 km
    • Deer Valley Golf Course - 3.8 mi / 6.2 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • One king studio sofabed nosmoking
    • Two queen beds nonsmoking
    • Two qns studio sofabed nosmoking
    • 2 Queen Beds, Accessible, Non Smoking
    • Studio, 1 King Bed, Accessible, Non Smoking
    • Studio, 2 Queen Beds, Accessible, Non Smoking
    • Studio, 1 King Bed with Sofa bed, Non Smoking

    What’s around

    Landmarks

    • Banner Del E Webb Medical Center - 9 min walk
    • Granite Falls Golf Course - 41 min walk
    • Surprise Stadium - 2.9 mi / 4.6 km
    • Destiny Springs Healthcare - 2.9 mi / 4.6 km
    • Centennial Friendship Park - 3.6 mi / 5.8 km
    • Deer Valley Golf Course - 3.8 mi / 6.2 km
    • Coyote Lakes Golf Club - 6.1 mi / 9.8 km
    • Banner del webb - 6.8 mi / 10.9 km
    • Wildlife World Zoo and Aquarium - 9.1 mi / 14.6 km
    • Curahealth Hospital Northwest Phoenix - 9.3 mi / 14.9 km
    • Speedworld Dragstrip - 9.4 mi / 15.1 km

    Getting around

    • Sky Harbor International Airport (PHX) - 44 min drive
    • Phoenix, AZ (DVT-Phoenix Deer Valley) - 26 min drive
    • Scottsdale, AZ (SCF) - 38 min drive
    map
    See on map
    14783 W Grand Ave, Surprise, 85374, AZ, United States of America

    At a glance

    Hotel size

    • This hotel has 100 rooms
    • This hotel is arranged over 4 floors

    Arriving/leaving

    • Check-in time starts at 3 PM
    • Check-out time is noon
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

    Pets

    • Pets stay free
    • Up to 60 lbs

    Internet

    • Free WiFi in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Free full breakfast daily
    • Coffee/tea in a common area

    Things to do

    • Outdoor pool
    • Fitness facilities
    • Spa tub

    Working away

    • 24-hour business centre
    • Number of meeting rooms - 3
    • Conference space
    • Conference space size (feet) - 1216
    • Conference space size (meters) - 109

    Services

    • 24-hour front desk
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage

    Facilities

    • Number of buildings/towers - 1
    • Year Built – 2005
    • Lift
    • Safe-deposit box at front desk

    Accessibility

    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible parking

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker
    • Iron/ironing board

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Free toiletries
    • Hair dryer

    Be entertained

    • 32-inch LCD TV
    • Pay movies
    • Cable TV channels

    Stay connected

    • Free weekday newspaper
    • Free WiFi
    • Free local calls

    Food and drink

    • Fridge
    • Microwave

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Fees & policies

    Pool, spa & gym (if applicable)Pay at property

    • Pool access available from 8 AM to 10 PM

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast.

    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing there's a smoke detector on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash.

    Also known as

    • Hampton Inn Phoenix-Surprise Hotel
    • Hampton Inn Phoenix-Surprise
    • Hampton Inn Phoenix-Surprise Hotel
    • Hampton Inn Suites Phoenix Surprise
    • Hampton Inn & Suites Phoenix-Surprise Hotel
    • Hampton Inn & Suites Phoenix-Surprise Surprise
    • Hampton Inn & Suites Phoenix-Surprise Hotel Surprise

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Hampton Inn & Suites Phoenix-Surprise does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's an outdoor pool. Guests have pool access from 8 AM to 10 PM.
    • Yes, pets are welcome, with a maximum weight of 60 lbs per pet.
    • You can check in starting at 3 PM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
    • Yes. Nearby restaurants include Outback Steakhouse (15-min walk), Rio Mirage Cafe (2.1 mi), and Irish Wolfhound Restaurant & Pub (2.2 mi).
    • No, this hotel doesn't have a casino, but Desert Diamond Casino - West Valley (18-min drive) is nearby.
    • Hampton Inn & Suites Phoenix-Surprise has an outdoor pool and a spa tub, as well as a fitness center.
    8.8.Fabulous.
    • 10.0.Exceptional

      Amazing hotel, very clean, nice location, above our expectations. Hotel clean, room vrey clean, bathroom as well. Delicious breakfast!!! We will definitely come back!

      Raluca, 1 night family trip, Aug. 24, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Very clean room and the entire hotel was wonderful. The breakfast was very good.

      Roger, 1 night family trip, Aug. 18, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      You’ll love it

      Everyone was lovely and pleasant. Rooms were great and breakfast was good.

      Erin, 1 night business trip, Aug. 16, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Enjoyed our stay

      Have stayed here several times and have never had a issue. We have always enjoyed our stay we let them know when our room needs cleaned they don’t just show up for us that a plus

      Steve, 2 night trip, Aug. 9, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Good night's sleep

      The bed was great. Loved the linens. I was able to sleep comfortably for the first time in days.

      Sara, 1 night family trip, Aug. 1, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      the beds were nice the place was loud

      2 night family trip, Jul. 14, 2021

      Verified Travelocity guest review

    • 10.0.Exceptional

      the best hotel in surprise when traveling with pets

      2 night trip, Jul. 3, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Everyone was very friendly

      1 night romance trip, Jul. 2, 2021

      Verified Expedia guest review

    • 6.0.Good

      Floors have no sound proofing.

      Only ONE serious complaint. The sound travels through the floors. Stay on the very top floor or you will hear people walking, moving, doing anything above you. I was up most of the night as the people in the room above me were up at all hours moving luggage, walking around and you could hear every step.

      Timothy, 2 night family trip, Jun. 11, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Very friendly staff. Very comfortable bedding. Clean and inviting pool. Variety of free breakfast options.

      1 night family trip, Jun. 3, 2021

      Verified Orbitz guest review

    See all 441 reviews