Guests
All properties in Palma de Mallorca, Balearic Islands, Spain

Iberostar Cristina

Upscale beach hotel with spa, near El Arenal Beach

  • Free WiFi and free parking
From
A$113

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  • Exterior
  • Exterior
  • Outdoor Pool
  • Outdoor Pool
  • Exterior
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Calle Bartomeu Xamena, s/n, Palma de Mallorca, 7610, Mallorca, Spain
8.8.Fabulous.
  • I didnt have too many high expectations considering the price but I was pleasantly…

    Nov. 27, 2021

  • Incredible service, the staff were all very friendly Great location Great facilities…

    Oct. 29, 2021

See all 287 reviews

Official standards

This property advises that it adheres to No and No cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Contactless check-in is available
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Safe
Dining options
Quiet
Convenient
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 405 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 1 indoor pool and 1 outdoor pool

For families

  • Free cots/infant beds
  • Children's pool
  • Playground on site
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (surcharge)

What’s around

  • El Arenal Beach - 32 min walk
  • Playa de Palma - 3 min walk
  • La Porciuncula Church - 19 min walk
  • Platja de Can Pastilla - 26 min walk
  • Platja d'Or - 31 min walk
  • Cala Estancia - 35 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Double Room, Balcony
  • Double Room Single Use, Balcony
  • Double Room, Balcony, Garden View
  • Double Room, Balcony, Pool View
  • Family Room, Balcony
  • Family Room, Balcony, Pool View
  • Family Room, Balcony (2+2)
  • Family Room, Balcony, Pool View (2+2)
  • Family Room, Balcony (2+1)
  • Basic Double Room

What’s around

Landmarks

  • El Arenal Beach - 32 min walk
  • Playa de Palma - 3 min walk
  • La Porciuncula Church - 19 min walk
  • Platja de Can Pastilla - 26 min walk
  • Platja d'Or - 31 min walk
  • Cala Estancia - 35 min walk
  • Port of El Arenal - 41 min walk
  • Aqualand El Arenal - 2.6 mi / 4.2 km
  • Plaza Espana - 8.1 mi / 13.1 km
  • Cathedral of Santa Maria of Palma - 9 mi / 14.5 km
  • FAN Mallorca Shopping - 3.9 mi / 6.3 km

Getting around

  • Palma de Mallorca Airport (PMI) - 12 min drive
  • Palma de Mallorca Verge de Lluc Station - 12 min drive
  • Marratxi Pont d Inca Nou Station - 13 min drive
  • Marratxi Poligon Station - 13 min drive
map
See on map
Calle Bartomeu Xamena, s/n, Palma de Mallorca, 7610, Mallorca, Spain

At a glance

Hotel size

  • This hotel has 405 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. This property enforces a smart-casual dress code during dinner at its restaurants, which includes long trousers for men.
All-inclusive room rates include a maximum of 3 alcoholic drinks per customer during each meal service due to local laws. More alcoholic drinks are available to purchase.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Electric vehicle charging point on site
  • Free offsite parking nearby

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Free reception
  • Water dispenser

Things to do

  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Sailing nearby
  • Windsurfing nearby

Working away

  • Business centre
  • Number of meeting rooms - 1

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 2
  • Year Built – 1988
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board

Sleep well

  • Turndown service

Things to enjoy

  • Balcony

Freshen up

  • Partially open bathroom
  • Shower only
  • Hair dryer

Be entertained

  • TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

All inclusive

All-inclusive room rates at Iberostar Cristina are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages
  • All buffet meals and snacks included

Not included
  • Surcharge for premium or imported alcoholic beverages
  • Minibar
  • Gratuities

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Sensations. Services include Thai massages and body treatments.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Playground on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Sailing nearby
  • Windsurfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night, up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 15 per person (approximately)
  • Safes in guestrooms can be used for EUR 4 per day

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Childcare is available for an extra charge
  • Babysitting/childcare is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of No and No.

Policies

This property uses solar energy, plus eco-friendly cleaning products.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts major credit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

  • Iberostar Cristina Hotel Playa de Palma
  • Iberostar Cristina Playa De Palma Majorca
  • Iberostar Royal Cristina Playa De Palma, Majorca
  • IBEROSTAR Cristina Hotel Playa de Palma
  • IBEROSTAR Cristina Hotel
  • IBEROSTAR Cristina Playa de Palma
  • Iberostar Hotel Royal Cristina
  • Iberostar Cristina Hotel
  • Iberostar Cristina Playa de Palma
  • Iberostar Cristina Hotel
  • Iberostar Cristina Palma de Mallorca
  • Iberostar Cristina Hotel Palma de Mallorca
  • Iberostar Cristina
  • Iberostar Cristina Playa De Palma, Majorca
  • Iberostar Royal Cristina Hotel Playa De Palma
  • Iberostar Hotel Royal Cristina
  • Iberostar Cristina Playa De Palma Majorca
  • Iberostar Playa De Palma

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Iberostar Cristina does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Electric vehicle charging is available.
  • Yes, there's an indoor pool, an outdoor pool, and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 15:00 PM - anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Es Molins. Nearby restaurants include Spaghetteria Casa Leone (7-min walk), Bella Italia (8-min walk), and Sa Barca (9-min walk).
  • No, this hotel doesn't have a casino, but Mallorca Casino (15-min drive) is nearby.
  • Practice your swing on the tennis courts. Additional recreation nearby includes ecotours. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Iberostar Cristina also has a fitness center and spa services, as well as a garden.
8.8.Fabulous.
  • 8.0.Very good

    Fonsito’s favorite

    Great value for money. Excellent breakfast and dinner. Close to many golf courses and to Palma.

    alfonso, 2 night trip, Feb. 8, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    I asked for a quiet room. Of course, I was given one just above where the band was playing. So then I had to move rooms, which at first seemed fine. Then the WIFI wasn't working in the new room, and the heat was insanely hot on the 5th floor. The staff sent someone to fix it, who said the vent was closed. But this did not fix it, and so had to have the windows open and so was stuck with the loud bar music again. The wifi was now broken in the whole hotel, and then the phones were not working, so I had to walk down to the reception almost 3 times. Next morning, Sunday, of course they started cleaning really early in the morning right outside my door, so then I had to get up. I went down to breakfast, and when I came up my room key was not working and my devices could not be charged, and so then I had to go back to reception to get the key recharged. The wifi could not be fixed. When checking out I reported the lack of air issue again to the reception, but then they were in denial, and insisted that there was no air during the winter. I just gave up at that point and was glad to check out of there. Definitely no-one makes you feel welcome, and this is definitely a resort type place, and not for a business traveler. It looks clean in the pictures, but is basically a broken hotel. Breakfast choices were good - that is all I have to say.

    1 night trip, Jan. 3, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Perfect family hotel!

    Beautiful family hotel with all amenities and services you could want. Very close to the beach and local shops. Very safe location. Kids also had access to outdoor playground and tennis courts. Buffet meals were amazing with excellent staff and service.Kids club also amazing.

    Damilola, 5 night family trip, Dec. 16, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Friendly staff good food choice and excellent location

    3 night romance trip, Dec. 11, 2019

    Verified Expedia guest review

  • 2.0.Poor

    The service was absolutely horrible. On many occasions staff completely ignored minor requests at the main bar. 1 bar man took my wife’s order and completely disregarded the order and told her to go sit down. Moments later he poured another persons drink and handed to him even though he came after. She complained to management and they failed to take any action or even try to make amends. Also pool was closed without any notification. We have visited many luxury resorts around the globe and this resort was definitely at the bottom of our list. We would never visit this resort again nor would we book with Iberostar again.

    5 night family trip, Dec. 4, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    every thing was very good no complaints at all.The food the staff no complaints aaaat all

    colin chamberla, 12 night family trip, Nov. 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The food was great and the staff was awesome. The facility had some leaks when it rained and going in late November had its draw backs as everything around was closed but overall a great vacation

    Carl, 4 night family trip, Nov. 19, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The Staff are very good at customer services always smiling and provide what ever you want .

    6 night family trip, Oct. 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Top hotel

    Great base for exploring Palma, hotel close to the beach, excellent facilities including indoor pool. Would definitely recommend.

    A, 4 night trip, Oct. 12, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Lovely poolside, delicious food, quality drinks, excellent variety and friendly staff. Shame the Spa facilities were so expensive. You can get a massage on the beach for a fraction of the price.

    4 night trip with friends, Oct. 1, 2019

    Verified Expedia guest review

See all 287 reviews