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All properties in Puerto Vallarta, Puerto Vallarta, Jalisco, Mexico
1 room, 2 adults

Los Arcos Suites

3.5-star3.5 stars
Great for families

Good to know

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's pool
  • Supervised childcare/activities (surcharge)
Manuel M Dieguez 164, Puerto Vallarta, JAL, 48380, Mexico

3.5-star beach hotel with outdoor pool, near Playa de los Muertos
  • Free WiFi and free parking
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's pool
    • Supervised childcare/activities (surcharge)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Our stay was shortened by the virus scare and the staff at the hotel were very helpful in…Mar. 31, 2020
  • Not clean friendly staff good location mice poolMar. 19, 2020

Los Arcos Suites

from A$102
  • Junior Suite, 1 King Bed

What’s around Los Arcos Suites

Landmarks

  • In Romantic Zone
  • Playa de los Muertos - 2 min walk
  • Malecon - 19 min walk
  • Playa Gemelas - 4.7 mi / 7.5 km
  • Cruise Ship Terminal - 5.3 mi / 8.5 km
  • Playa Mismaloya - 6.9 mi / 11.2 km
  • Bay of Banderas - 7.1 mi / 11.4 km
  • Nuevo Vallarta Beach - 13.6 mi / 21.9 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 31 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 44 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-noon
  • Check-out time is noon
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests booked in All Inclusive plans receive their meals and drinks in the restaurants and bars at Playa Los Arcos Hotel, adjacent to the property.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Free self parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Children's pool
  • Spa treatment room(s)
  • Golfing nearby
  • Snorkelling nearby
Services
  • 24-hour front desk
  • Concierge services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Lift
  • ATM/banking
  • Garden
  • Terrace
Accessibility
  • Handrails in stairways
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
  • Kitchenette
  • Cookware, dishware and utensils
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

All inclusive

All-inclusive room rates at Los Arcos Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet meals, snacks, and beverages included

Not included
  • Room service
  • Airport transfers

Los Arcos Suites’s small print

Also known as

  • Los Arcos Suites Hotel Puerto Vallarta
  • Los Arcos Suites Hotel Puerto Vallarta
  • Los Arcos Suites Hotel
  • Los Arcos Suites Puerto Vallarta
  • Los Arcos Suites
  • Los Arcos Hotel Puerto Vallarta
  • Los Arcos Puerto Vallarta
  • Los Arcos Puerto Vallarta
  • Los Arcos Suites Hotel
  • Los Arcos Suites Puerto Vallarta

Policies

  • Pool access available from 10:00 AM to 10:00 PM.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Los Arcos Suites

    • Does Los Arcos Suites offer free cancellation for a full refund?
      Yes, Los Arcos Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Los Arcos Suites?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Los Arcos Suites?
      Yes, there's free self parking.
    • Is there a pool at Los Arcos Suites?
      Yes, there's an outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 10:00 PM.
    • Are pets allowed at Los Arcos Suites?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Los Arcos Suites?
      You can check in from 3:00 PM to noon. Check-out time is noon.
    • Are there restaurants at or near Los Arcos Suites?
      Yes, there's an onsite restaurant.
    • Is airport shuttle service offered by Los Arcos Suites?
      Yes, an airport shuttle is available.
    • What is there to do near Los Arcos Suites?
      Recommended spots to visit include Playa de los Muertos (2-min walk) and Malecon (1 mi), along with Playa Gemelas (4.7 mi) and Cruise Ship Terminal (5.3 mi).

    Recent reviews

    Very good 8.4 From 256 reviews

    Very good 8.0
    Los Arcos Suites!!
    Great stay at Los Arcos Suites! Started off in room 4, which is likely the only not great room in the hotel. Asked to be moved to a better unit and were moved to a much nicer room. The suites are older, but clean, comfortable, quiet, and in good shape. Being able to use all the amenities of the regular Los Arcos hotel - beach chairs, pools... made this an amazing stay! Right in the heart of the action of Old Town, yet the Los Arcos Suites are nicely removed enough to be a peaceful haven.
    Andrea, ca5 night trip
    Very good 8.0
    Nice hotel, poor communication.
    Nice hotel. Good location. We were not advised upon check in that we were welcome to enjoy the pool facilities of the Los Arcos Boutique hotel across the street, and also the beach at the Los Arcos 1block away. We did not learn that until we were ready to leave for the airport. If we had used those facilities, we would have likely raised our scores.
    Kimberley, ca2 night trip
    Good 6.0
    Average hotel at best.
    Stay was just ok. Room was average at best. Pretty old and beat up furniture. Lighting was poor. And room was somewhat clean. Main issue was with front desk, in particular the nighttime attendant and his manager. Not helpful or friendly.
    Matthew, us4 night trip
    Exceptional 10.0
    A wonderful hotel in a convenient location with friendly, helpful staff.
    Carol, us9 night trip with friends
    Very good 8.0
    Convenient location
    Great little spot in the middle of everything. The staff were very friendly and accommodating.
    Barbara, ca1 night trip
    Very good 8.0
    Enjoyed my stay here. The room is extremely dated and kind of run-down but also clean and the air conditioning worked great. Room was large, bathroom/shower def need to be renovated. Water pressure was really bad but worked fine. Staff were very helpful and the location is great. This was cheaper than the Los Arcos across the street and it worked better for me. You get access to their pools right across the street. I didn’t hang out there much as it’s very family-oriented but if that’s what you’re looking for, it’s a decent option. Will say the restaurant in Los Arcos has a breakfast buffet that was pretty awful. Do yourself a favor and go to any of the other nice restaurants or cafes in the area.
    Matthew, us2 night trip
    Exceptional 10.0
    LOVE LOS ARCOS STS & A+ SERVICE FROM ALL EMPLOYEES
    We LOVE this place. ..and have been going to one of the 3 hotels involved for over 20 years. Convenient, close to everyhting and the service, especially at Los Arcos suites is always OVER THE TOP! THANK YOU to our butler, the front desk employess and our wonderful maid. You all are the best. See you next year!!!!!
    sherri, us5 night romance trip
    Fair 4.0
    Nice room, bad service, rules not disclosed here
    Some good, some bad. The location of the hotel and the room were great. The bed was very comfortable. The bathroom was tiny and felt dingy. The biggest problem was the rules that aren’t posted on hotels.com, especially that visitors are strictly forbidden. This meant that my friend staying at another hotel couldn’t come up to the room when I dropped off shopping bags. It also meant that my local friend couldn’t check out the room to recommend it to his family visiting soon. I wasn’t trying to have a party, which I would understand is forbidden. I won’t stay here again and wouldn’t have booked the hotel if the rules had been disclosed on hotels.com.
    Ladd, us4 night trip with friends
    Very good 8.0
    Central location in Old Town
    great location, clean and quiet. Suite includes small furnished kitchen.
    Robert, ca9 night family trip
    Exceptional 10.0
    Hidden Gem
    Amazing staff and lovely hotel.
    Phillip, us4 night romance trip

    Los Arcos Suites

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