Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Skip to main content.
All properties in Zagreb, Croatia
1 room, 2 adults

Palace Hotel

4-star4 stars
Trg J.J. Strossmayera 10, Zagreb, 10000, Croatia

4-star hotel with restaurant, connected to the convention center, near Ban Jelacic Square
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here

Restrictions related to your trip

Croatia may have travel restrictions in place due to COVID-19. Find out more

  • Loved the location being close enough to walk to sights but in a quiet and beautiful…Jan. 4, 2020
  • Location is wonderful, right in the middle of the city and close to all attraction in…Dec. 28, 2019

Palace Hotel

  • Double Room (Queen)
  • Comfort Single Room
  • Junior Suite
  • Comfort Twin Room
  • Suite
  • Superior Twin Room
  • Superior Double Room

What’s around Palace Hotel


  • On the boardwalk
  • Ban Jelacic Square - 6 min walk
  • Zagreb Cathedral - 13 min walk
  • Croatian Academy of Sciences and Arts - 2 min walk
  • Ilica Street - 2 min walk
  • Art Pavilion - 2 min walk
  • Modern Gallery - 2 min walk
  • Zrinjevac - 3 min walk

Getting around

  • Zagreb Airport (ZAG) - 27 min drive
  • Zagreb Central Station - 6 min walk
  • Zagreb Zapadni Station - 25 min walk
  • Zagreb Sesvete Station - 12 min drive
  • Airport drop-off service
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 122 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Croatia may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others


  • Pets allowed *


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport drop off (available 24 hours) *


  • Extended parking* on site (limited)


  • Area shuttle *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Spa services on site
  • Sauna
  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1722
  • Conference space size (meters) - 160
  • Conference centre
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
  • Number of buildings/towers - 1
  • Year Built – 1907
  • Lift
  • Safe-deposit box at front desk
  • Terrace
Languages Spoken
  • Croatian
  • English
  • German
  • Italian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
Sleep well
  • Hypo-allergenic bedding available
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 60-cm LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


On Site

  • Fitness facilities
  • Sauna


  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby

Palace Hotel’s small print

Also known as

  • Palace Hotel Zagreb
  • Palace Zagreb
  • Palace Hotel Hotel
  • Palace Hotel Zagreb
  • Palace Hotel Hotel Zagreb


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

The property affirms that it adheres to the Croatian Tourism Association (HUT - Croatia) sanitization guidelines.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: HRK 12.00 per person, per night for adults; HRK 6.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

Optional extras

Late check-out can be arranged for an extra charge of HRK 400 (subject to availability)

Extended parking costs HRK 150 per day

Buffet breakfast is offered for an extra charge of HRK 120 for adults and HRK 120 for children (approximately)

Pets are allowed for an extra charge of HRK 160 per pet, per night

Airport shuttle service is offered for an extra charge of HRK 200 per vehicle

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Palace Hotel

  • Does Palace Hotel offer free cancellation for a full refund?
    Yes, Palace Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Palace Hotel currently open?
    This property is closed from September 15 2020 to October 31 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Palace Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is parking offered on site at Palace Hotel?
    Yes. Extended parking costs HRK 150 per day. Parking spots may be limited.
  • Are pets allowed at Palace Hotel?
    Yes, pets are welcome. There's a charge of HRK 160 per pet, per night.
  • What are the check-in and check-out times at Palace Hotel?
    You can check in from 2:00 PM to anytime. Check-out time is noon. Late check-out is available for a charge of HRK 400 (subject to availability). Express check-in and check-out are available.
  • Are there restaurants at or near Palace Hotel?
    Yes, there's an onsite restaurant. Nearby restaurants include Lari I Penati (3-min walk), Beertija (4-min walk), and Bacchus jazz bar (4-min walk).
  • Is airport shuttle service offered by Palace Hotel?
    Yes, a shuttle from the hotel to the airport is available. The charge is HRK 200 per vehicle.

Recent reviews

Superb 9.0 From 626 reviews

Very good 8.0
This hotel is very close to many of the most interesting things in Zagreb and we were able to walk everywhere. Close to the upper and the lower town, right beside a beautifully designed square. Hotel rooms were well appointed and the front desk outstanding. Would highly recommend.
ToniB, au2 night trip with friends
Very good 8.0
Lovely old world property. Staff were really helpful. The bar area was excellent as were the drinks. Probably time for renovation. Taps were worn.
au3 night romance trip
Exceptional 10.0
Beautiful old heritage building which has been maintained well. Close to main train station. Restaurants close by.
au1 night romance trip
Exceptional 10.0
Great location for a stay in Zagreb. Hotel had all the amenities you need and was clean. The buffet breakfast was great too. Staff were helpful.
au3 night family trip
Fair 4.0
Meh, pretty ordinary
The rooms are so small there is no room to move. The crammed funiture in to tiny spaces and by the time you open your bags, there is no floorspace left. Very uncomfortable, tiny showers and they didn't even make up our room.
au2 night romance trip
Very good 8.0
Good position. Had to leave early so they prepared breakfast to take with us.
au1 night romance trip
Exceptional 10.0
Great old hotel
Frances, au1 night romance trip
Very good 8.0
The hotel is located centrally to the city centre which is handy. The breakfast included is also a plus.
au1 night romance trip
Exceptional 10.0
Such a lovely hotel. Staff were lovely. Small issue with the shower but handyman there straight away. Bed super comfortable. Buffet breakfast outstanding. Highly recommend ⭐️⭐️⭐️⭐️⭐️
au1 night romance trip
Very good 8.0
Great old hotel with a good staff
Victor, au2 night romance trip

Palace Hotel

Is the description of this property not correct? Tell us