Skip to main content.
All properties in Soldeu, Canillo, Andorra
1 room, 2 adults

Park Piolets MountainHotel & Spa

4-star4 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
  • Supervised childcare/activities (surcharge)
Carretera General 2, nº 19, Soldeu, AD100, Andorra

4-star ski-in/ski-out hotel with spa, near Soldeu Ski Resort
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
    • Supervised childcare/activities (surcharge)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

This property is closed from June 27 2020 to December 18 2020 (dates subject to change).
  • The hotel is new, well located. The ski shuttle is very comfortable. Buffet dinner is…Feb. 27, 2020
  • We really enjoy the hospitality of the employees. They help us in everything it was a…Dec. 5, 2019

Park Piolets MountainHotel & Spa

  • Double Room, Mountain View
  • Double Room Single Use, Mountain View
  • Triple Room, Mountain View (adults)
  • Quadruple Room, Mountain View
  • Triple Room, Mountain View

What’s around Park Piolets MountainHotel & Spa

Landmarks

  • Soldeu Ski Resort - 13 min walk
  • GrandValira - 25 min walk
  • El Tarter Snow Park - 40 min walk
  • Pas de la Casa Resort - 5.5 mi / 8.8 km
  • Sant Joan de Caselles - 3.8 mi / 6.2 km
  • Grau Roig Ski Resort - 4.2 mi / 6.8 km
  • Sant Serni Church - 4.5 mi / 7.2 km
  • Palau de Gel - 4.6 mi / 7.3 km

Getting around

  • La Seu d'Urgell (LEU) - 64 min drive
  • L'Hospitalet-pres-l'Andorre Station - 28 min drive
  • Porte-Puymorens Station - 28 min drive
  • Burton's Station - 31 min drive
  • Free ski shuttle

At a glance

Key facts

Hotel size

  • This hotel has 150 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Covered onsite self parking (EUR 20 per day)

  • Wheelchair-accessible parking on site

  • Onsite parking limited

  • Electric vehicle charging point on site

  • Onsite garage

  • Offsite parking within 1 mi (EUR 8 per day)

Offsite

  • Free ski shuttle

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Playground on site
  • Ski equipment rentals on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Ski lessons available nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
Working away
  • Business centre
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2003
  • Lift
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • Catalan
  • English
  • French
  • Spanish

In the room

Home comforts
  • Minibar
Things to enjoy
  • Balcony
Freshen up
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Park Spa Mountain Wellness Club has 7 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with Turkish bath/hammam.

The spa is open daily.

Dining

Buffet Restaurant 1817 - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast and dinner.

Lounge Bar - Overlooking the garden, this bar serves brunch and light fare. Open daily.

Restaurant KAO Soldeu - This fine-dining restaurant specializes in Chinese cuisine. Reservations are required. Open select days.

Ski

  • Ski-in/ski-out access
  • Ski passes available
  • Free ski shuttle
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Ski equipment rentals on site
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Spa tub
  • Playground on site
  • Ski equipment rentals on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Ski lessons available nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Park Piolets MountainHotel & Spa’s small print

Also known as

  • Hotels Piolets Park Hotel Soldeu
  • Park Piolets MountainHotel Hotel
  • Park Piolets MountainHotel Soldeu
  • Park Piolets MountainHotel
  • Park Piolets MountainHotel Hotel
  • Park Piolets MountainHotel Soldeu
  • Park Piolets MountainHotel
  • Hotels Piolets Park Hotel
  • Park Piolets Mountainhotel &
  • Park Piolets MountainHotel Spa
  • Park Piolets MountainHotel & Spa Hotel
  • Park Piolets MountainHotel & Spa Soldeu
  • Park Piolets MountainHotel & Spa Hotel Soldeu
  • Hotels Piolets Park Soldeu
  • Hotels Piolets Park
  • Ahotels Piolets Park Hotel Soldeu
  • Ahotels Piolets Park And Spa
  • Ahotels Piolets Park Soldeu
  • Hotels Piolets Park Spa
  • Park Piolets MountainHotel Hotel Soldeu

Policies

The hotel reserves the right to check the validity of the credit card any time after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Covered self parking costs EUR 20 per day

Parking is available offsite and costs EUR 8 per day (1 mi away)

Buffet breakfast is offered for an extra charge of EUR 18 for adults and EUR 13 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Park Piolets MountainHotel & Spa

  • Does Park Piolets MountainHotel & Spa offer free cancellation for a full refund?
    Yes, Park Piolets MountainHotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Park Piolets MountainHotel & Spa currently open?
    This property is closed from June 27 2020 to December 18 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Park Piolets MountainHotel & Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Park Piolets MountainHotel & Spa?
    Yes. Self parking costs EUR 20 per day. Parking spots may be limited. Electric vehicle charging is available.
  • Is there a pool at Park Piolets MountainHotel & Spa?
    Yes, there's an indoor pool and a children's pool.
  • Are pets allowed at Park Piolets MountainHotel & Spa?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Park Piolets MountainHotel & Spa?
    You can check in from 3:00 PM - anytime. Check-out time is 11 AM.
  • Are there restaurants at or near Park Piolets MountainHotel & Spa?
    Yes, there are 2 onsite restaurants, featuring international cuisine and garden views. Nearby restaurants include Bruxelles Restaurant (3-min walk), Cort de Popaire (4-min walk), and Borda De L'Hortó (2.2 mi).
  • What is there to do at Park Piolets MountainHotel & Spa and nearby?
    Have fun with onsite winter activities like skiing. Indulge in a treatment at the spa and soothe your senses in the spa tub. Park Piolets MountainHotel & Spa also has an indoor pool and a sauna, as well as a Turkish bath.

Recent reviews

Very good 8.4 From 49 reviews

Exceptional 10.0
Ski excursion to Grandvalira/Andorra
An excellent hotel with very good service and very good food, both in the morning for breakfast and in the evening for dinner. Will certainly return. Highly recommended.
Jesús, us4 night family trip
Good 6.0
Hotel & Spa...but no Spa
So we book a Hotel and Spa...pay double then other other 4 Star in Soldeu arrive and get told that there is no Spa as it is under renovation...of course in August? I get told you can use a public pool and Spa 10 min away by Car. Sure...thats why I booked a Spa hotel. So why is this not said on booking? Unbelivable and this is unacceptable. Gym was put in a conference room with astonishing 4 machines of which one was broken. Great effort by the Hotel.
Ralf, gb3 night family trip
Exceptional 10.0
Loved the hotel and the room was fabulous Excellent value adding the HB option. Beautiful decor in all areas
gb6 night romance trip
Good 6.0
For this type and rate of hotel usage of SPA should be included in price of the room snd bathrobe must be in the room.
Paksan, us4 night trip with friends
Exceptional 10.0
Ideal Hotel for Sliing Soldeu
Lovely stay with Family on Skiing Trip. This hotel is in a great location for the Soldeu Gondola. Spa is expensive and not included in the rate but nice after a days skiing. Food was buffet style with lots of choice and good quality. Will be back .
Andrew, gb7 night family trip
Exceptional 10.0
This is our 2nd time in the hotel and I couldn’t recommend more!!! It’s amazing, great value and the food is amazing!!! Soldeu is such a great resort and very cheap compared to most ski resorts!!!! We will defiantly be returning next year ❤️❄️⛷
gb5 night trip
Fair 4.0
This property is overrated. It does not have a four star service. Example: the bathroom does not offer all the amenities. Had to call a couple of times to get towels because when cleaning the room they forgot to put them. Had to call because box of tissues was empty, etc. I am the guest not the staff person. Gym did not have towels nor anything to disinfect the sweat.
us3 night trip
Very good 8.0
Good but ....
It was a nice hotel in a beautiful area (nice food, lots of variety on half board) but mattresses were very hard and uncomfortable and little children made a lot of noise late at night. I also don't think they should charge extra for the pool.
James, gb5 night family trip
Exceptional 10.0
Highly recommended
Fantastic hotel, highly recommended. Very spacious family room, great facilities in hotel. Quite a few bars in local area were closed in summer, but it is a beautiful area with plenty to do.
Andy, gb2 night family trip
Poor 2.0
A éviter !!!
Mauvaise expérience!!! Chambre avec voisins bruyants, pas de coton tiges, ni de brosse à dent, ni de peignoirs, ni de chaussons à notre disposition! Nous avons fait beaucoup d’hôtels mais c’est la première fois que nous avons été reçu avec aussi peu de services! On nous annonce un tarif pour une balade avec chiens de traîneau mais le lendemain au paiement on nous annonce un tarif plus élevé! Une honte! Même lorsque nous avons pris l’apéro, nous avons payé les 4 olives qu’on nous a proposé! Très très très déçue alors qu’il s’agit d’un hôtel 4 étoiles !
FREDERIC, fr2 night family trip

Park Piolets MountainHotel & Spa