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Mantra Sun City, Surfers Paradise

4.5 stars4.5 stars
Ocean AvenueSurfers ParadiseQLD4217Australia, (02) 8228 1927
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Good3.9 / 5
Room
Room is all right
Location
Great location
Pool
Great pool
Cleanliness
Could use a good cleaning
354See all 354 Hotels.com reviews
From 1,469 reviewsTripAdvisor Traveller Rating

Mantra Sun City, Surfers Paradise

Hotel Info: (02) 8228 1927

from A$144
  • Apartment, 2 Bedrooms, Ocean View
  • 2 Bedroom Deluxe Spa
  • Apartment, 2 Bedrooms
  • Hotel Room
  • Apartment, 3 Bedrooms, Ocean View
  • Hotel – Bed & Breakfast
  • Apartment, 1 Bedroom, Ocean View
  • Penthouse, 3 Bedrooms
  • Apartment, 1 Bedroom

At a glance

Key facts

Hotel size

  • This hotel has 154 rooms
  • This hotel is arranged over 39 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 10 AM
  • Express check-out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transport

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Also known as

  • City Mantra
  • Mantra Sun City Gold Coast/Surfers Paradise
  • Mantra City
  • Mantra Sun
  • Mantra Sun City
  • Mantra Sun City Hotel
  • Mantra Sun City Hotel Surfers Paradise
  • Mantra Sun City Surfers Paradise
  • Sun City Mantra
  • Sun Mantra

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Rollaway beds are available for AUD 40 per night

Breakfast costs between AUD 13 and AUD 27 per person (approximately)

Cribs/Infant beds are available for AUD 10 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AUD 25 per person (roundtrip)

WiFi is available in guestrooms for AUD 2 for 15 minutes (rates may vary)

WiFi is available in public areas for AUD 8 per hour (rates may vary)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Number of outdoor pools - 2
  • Indoor pool
  • Fitness facilities
  • Tennis on site
  • Spa services on site
  • Spa treatment room(s)
  • Surfing/boogie boarding nearby
  • Children's pool
  • Spa tub
  • Waterslide
  • Steam room
  • Sauna
  • Arcade/game room
Working away
  • Conference space
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Laundry facilities
  • Luggage storage
Facilities
  • Year Built 1999
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Cable TV channels
Stay connected
  • WiFi (surcharge)
  • Phone
Food and drink
  • Full-sized refrigerator/freezer
More
  • Weekly housekeeping provided
  • In-room safe

Special features

Dining

Koastal Kitchen - This restaurant serves breakfast and dinner.

Mantra Sun City, Surfers Paradise’s small print

Also known as

  • City Mantra
  • Mantra Sun City Gold Coast/Surfers Paradise
  • Mantra City
  • Mantra Sun
  • Mantra Sun City
  • Mantra Sun City Hotel
  • Mantra Sun City Hotel Surfers Paradise
  • Mantra Sun City Surfers Paradise
  • Sun City Mantra
  • Sun Mantra

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Rollaway beds are available for AUD 40 per night

Breakfast costs between AUD 13 and AUD 27 per person (approximately)

Cribs/Infant beds are available for AUD 10 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AUD 25 per person (roundtrip)

WiFi is available in guestrooms for AUD 2 for 15 minutes (rates may vary)

WiFi is available in public areas for AUD 8 per hour (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 354 reviews

Mantra Sun City, Surfers Paradise
Excellent4.0 / 5
Nice place to stay
The stay was good staff helpful, water park great as part of motel, accessibility to local tram at back entrance and beach short walk. Breakfast provided at motel restaurant very good.
2 night romance trip
Mantra Sun City, Surfers Paradise
Good3.0 / 5
Cleaning/maintenance issues need to be addressed
The room we stayed in 502A (I think), was bad. It needs some serious maintenance work done update carpets, fix damaged walls, clean out lights, clean fans, dust properly etc.. 1. Carpets: The carpet was stained in multiple places and is old, so made the apartment have a damp carpet smell. Either they need to be steam cleaned / replaced fully. 2. Light: There was a light blown in the bathroom (looked like it hadn't worked in a while). 3. Bugs in Lights: The light fittings in the bedroom and lounge room were full of bugs (not one, two or even 10, but a pile of them at the bottom of the oyster lights. 4: Fan Blades: The fan's hadn't been cleaned in a while, there was quite a bit dust build up on the blades. 5: Damaged Walls: There was damage to the walls at the hallway that goes to the bedroom where plaster was gone completely to where you can see the metal join. 6. Curtains: had a couple of big stains, needs to be pulled down & washed. 7. Dusting: The TV & unit in the bedroom needed a good dust. I wiped my fingers across it & you can see dust everywhere. Just using a duster will push dust around everywhere cleaners need to use a damp cloth. 8. Finally, most disappointingly the balcony windows were dirty. I understand salt spray, however these had dirt on them. I cleaned a patch as soon as we entered on Saturday to see how bad they got in our 2 day stay, and it wasn't bad at all.. which leads me to believe the windows on the balcony don't get cleaned. Spoils the view.
2 night romance trip
Mantra Sun City, Surfers Paradise
Excellent4.0 / 5
Good but view from balcony wasn't the best
1 night romance trip
Mantra Sun City, Surfers Paradise
Good3.0 / 5
Very disappointed in a normally great hotel
We stay with Mantra Suncity on a regular basis and the service is always amazing we usually stay in a one bedroom apartment which are always well maintained clean and the views are amazing. Unfortunately on this occasion our stay was not as great we were using our free night after using hotels.com for 10 night first of all the accomodation was nearly 2 and a half times the price (which our free night didn't even cover half of one night). After booking a one bedroom apartment for a 2 night stay when checking the booking closer to the date it was a hotel room. I figured as we stayed with them on a regular basis that this would be something we could discuss when checking in seeing as the price was double that of a normal stay in a one bedroom apartment (my fault I should have contacted hotels.com directly) once approaching the staff upon check in I was told that the only room available was a 2 bedroom and that the cost would be $150 per night extra nearly the cost of booking a room normally ontop of the already inflated $315 per night. Upon checking in I thought to myself you know what we arnt going to be in the room very often, luckily, because the hot water would run out in the shower after less than 2 mins and after ringing reception about this matter the question was asked "are you in a b room because they have small water tanks" this is not an acceptable answer if there small change them, the air con was so noisy you could bearly sleep luckily because the bed was so bad
2 night romance trip
Mantra Sun City, Surfers Paradise
Excellent4.0 / 5
Amazing view!
I loved our stay here. We had the one bedroom with sea view and I am so happy I booked this specific one. Waking up with that view everyday was the highlight of our trip. We are already planning our next booking here at this hotel but with our friends coming along. We definitely recommend staying here. It is close to surfers' centre and we had no problems at all :)
4 night family trip

See all reviews

Mantra Sun City, Surfers Paradise

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