Emporio Mazatlan

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Overview of Emporio Mazatlan

Emporio Mazatlan

3.5 star property
Zona Dorada beachfront hotel with 2 outdoor pools and restaurant

7.4/10 Good

1,001 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is AU$161
Price available on 3/10/2022
Avenida Camaron Sabalo, Zona Dorada, 51, Mazatlán, SIN, 82110
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • Fitness center
  • Self parking
  • Spa tub
  • Pool bar
  • 24-hour room service
  • Room service
  • Coffee shop/cafe
For families
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Choose dates to view prices

About this area

What's nearby

  • In Zona Dorada
  • Mazatlan Aquarium - 5 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 29 min drive

About this property

Emporio Mazatlan

3.5-star hotel in the heart of Zona Dorada
At Emporio Mazatlan, you can look forward to a poolside bar, shopping on site, and a coffee shop/cafe. This hotel is a great place to bask in the sun with a beachfront location and beach volleyball. For some rest and relaxation, visit the hot tub. The onsite restaurant, Condimento, features international cuisine. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • 2 outdoor pools with pool umbrellas
  • Buffet breakfast (surcharge), self parking (surcharge), and a banquet hall
  • Tour/ticket assistance, multilingual staff, and a front desk safe
  • A ballroom, wedding services, and free newspapers
  • Guest reviews speak well of the dining options, breakfast, and pool
Room features
All guestrooms at Emporio Mazatlan include thoughtful touches such as 24-hour room service and premium bedding, as well as amenities like free WiFi and air conditioning.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch plasma TVs with cable channels
  • Balconies, coffee/tea makers, and daily housekeeping


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 133 rooms
  • Arranged over 4 floors


  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in rooms


  • Onsite self parking (MXN 300.00 per stay; includes in/out privileges)
  • Onsite extended parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service

What to do

  • On the beach
  • Beach volleyball
  • Shopping
  • Golfing nearby

Working away

  • Business center
  • Meeting room
  • Conference space


  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas


  • Built in 1964
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • 2 outdoor pools


  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible registration desk


  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch plasma TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Condimento - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of MXN 215 for adults and MXN 130 for children (approximately)


  • Self parking costs MXN 300.00 per stay with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.


Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Emporio Hotel
Emporio Hotel Mazatlan
Emporio Mazatlan
Mazatlan Emporio
Emporio Mazatlan Hotel Mazatlan
Emporio Resort Mazatlan
Emporio Mazatlan Hotel
Emporio Mazatlan Hotel
Emporio Mazatlan Mazatlán
Emporio Mazatlan Hotel Mazatlán

Frequently asked questions

Does Emporio Mazatlan offer free cancellation for a full refund?
Yes, Emporio Mazatlan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Emporio Mazatlan?
As of 2 Oct 2022, prices found for a 1-night stay for 2 adults at Emporio Mazatlan on 3 Oct 2022 start from AU$161, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Emporio Mazatlan?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Emporio Mazatlan?
Yes, there are 2 outdoor pools.
Are pets allowed at Emporio Mazatlan?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Emporio Mazatlan?
Yes. Self parking costs MXN 300.00 per stay.
What are the check-in and check-out times at Emporio Mazatlan?
You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Emporio Mazatlan and nearby?
Have fun during the warmer months with activities such as volleyball. Relax in the spa tub or enjoy the use of other amenities, which include 2 outdoor pools and a fitness center. Emporio Mazatlan also has a garden.
Are there restaurants at or near Emporio Mazatlan?
Yes, Condimento offers international cuisine. Nearby restaurants include Las Brochetas (6-min walk), Dolce Mami (7-min walk), and Shrimp factory (7-min walk).
Does Emporio Mazatlan have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Emporio Mazatlan like?
Emporio Mazatlan is a short 3-minute walk from The Mazatlan Malecón and 4 minutes' walk from Monument to the Family. Travelers say this hotel is in a good location.

Overall score and ratings






Staff & service




Property conditions & facilities



6/10 Good

Ramon, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Unfortunately, would not recommend
We stayed here 4 years ago for a family trip and remember our experience fondly. Going back this time around we had that expectation, but when we arrived we sadly did not receive the same level of service. The state of the place is in serious need of renovations. There was several renovations going on throughout our stay, but none that made the place look any better. We also were disappointed with the service. In one occasion while dining at the restaurant, it took 30 minutes and being asked what we ordered 3 times to get our drinks. Then we waited another 40 minutes for our food with 0 communication from our waiter. I will say the food was really good. There wasn’t really anything that I tried that I didn’t like. Overall the stay was ok, but we were very disappointed with the service we received and the state of the hotel for the price that we paid.
Kevin, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maria, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It great stay
Rosa m, 1-night family trip
Verified Expedia guest review

2/10 Poor

Cuando llegamos solo una persona atendiendo, no había maleteros tuvimos que esperar mucho para ser atendidos, no recomiendo este hotel.
adan, 2-night trip
Verified Expedia guest review

6/10 Good

The property is old and dated. The rooms are old and dirty. Housekeeping did not do a good job cleaning, shower had hair from previous people. Very loud all night. Will not be staying here again.
Angelica, 4-night family trip
Verified Expedia guest review

4/10 Fair

I reserved 2 rooms when get ready for check in at midnight, they only have one room, i was super late because VIVAaerobus was 3 hours delayed, not good neither the hotel and VIVAaerobus
Alex, 5-night family trip
Verified Expedia guest review

2/10 Poor

The place dirty lots of mold, smells bad and the room in bad conditions lots of broken item, no refrigerator in the room make it hard to have cold water available. The restaurant dirty the cups full of lipstick or broken.
Ramzi, 7-night family trip
Verified Orbitz guest review

8/10 Very good

Enrique Angulo, 4-night trip
Verified Expedia guest review