Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Zihuatanejo, Guerrero, Mexico
1 room, 2 adults

Embarc Zihuatanejo

4-star4 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's pool
  • Supervised childcare/activities (surcharge)
  • On beach
Camino Escenico Playa la Ropa S/N, Zihuatanejo, GRO, 40895, Mexico

4-star beachfront resort with restaurant, near Zihuatanejo Bay
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's pool
    • Supervised childcare/activities (surcharge)
    • On beach
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Birthday surprise you with $30 a night resort fee Second you get no maid service clean…Aug. 3, 2020
  • Almost every room has an ocean view! Room decoration was tasteful & everything very clean…Mar. 31, 2020

Embarc Zihuatanejo

from A$204
  • Studio Suite
  • Standard Villa, 1 Bedroom
  • Standard Villa, 1 Bedroom (2 Bath)
  • Standard Villa, 1 Bedroom, Ocean View (Two Bath)
  • Standard Villa, 2 Bedrooms

What’s around Embarc Zihuatanejo

Landmarks

  • In Playa La Ropa
  • La Ropa Beach - 1 min walk
  • Zihuatanejo Bay - 1 min walk
  • Las Gatas Beach - 31 min walk
  • Municipal Market - 17 min walk
  • Archaeological Museum of the Great Coast - 21 min walk
  • Playa Contramar - 27 min walk
  • Ixtapa Golf Course - 5.8 mi / 9.4 km

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 17 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 73 rooms

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Please be advised that the property neighboring Embarc Zihuatanejo called Sotavento has started construction and demolition work. Please be aware that this may generate noise, dust and there is heavy machinery and excavation taking place. We do not have information on the duration of this work.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free self parking on site (limited)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • 2 restaurants
  • Restaurant
  • Bar/lounge
  • Swim-up bar
  • Poolside bar
Things to do
  • Beach sunloungers
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Surfing/boogie boarding on site
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Windsurfing nearby
  • Swim-up bar
  • Pool sunloungers
  • Pool umbrellas
Working away
  • Business centre
Services
  • 24-hour front desk
  • Laundry facilities
  • Multilingual staff
Facilities
  • Number of buildings/towers - 8
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)
Things to enjoy
  • Balcony or patio
Freshen up
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
  • Microwave
  • Kitchenette
  • Cookware, dishware and utensils
More
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.

Dining

Zi Restaurant and Bar - Onsite restaurant. Guests can enjoy drinks at the bar.

Surf Club - This poolside restaurant serves lunch only. Guests can enjoy drinks at the bar.

Embarc Zihuatanejo’s small print

Also known as

  • Club Intrawest Zihuatanejo Hotel
  • Club Intrawest - Zihuatanejo Hotel Zihuatanejo
  • Intrawest Zihuatanejo
  • Club Intrawest - Zihuatanejo Hotel
  • Hotel Intrawest Zihuatanejo
  • Embarc Zihuatanejo By Diamond Resorts
  • Club Intrawest – Zihuatanejo
  • Embarc Zihuatanejo Resort
  • Hotel Intrawest Zihuatanejo
  • Intrawest Zihuatanejo
  • Embarc Zihuatanejo Resort
  • Club Intrawest Zihuatanejo
  • Embarc Zihuatanejo Zihuatanejo
  • Embarc Zihuatanejo Resort Zihuatanejo
  • Embarc Zihuatanejo Resort
  • Embarc Zihuatanejo By Diamond Resorts
  • Club Intrawest - Zihuatanejo Hotel Zihuatanejo
  • Club Intrawest – Zihuatanejo
  • Club Intrawest Zihuatanejo Hotel
  • Club Intrawest
  • Embarc Hotel

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

The property affirms that it adheres to the Sanitary Protocol (UNPLV - France) sanitization guidelines; the Safe Travels (WTTC - Global) sanitization guidelines; and the SafeStay (AHLA - USA) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Deposit: MXN 6000 per accommodation, per stay

  • Resort fee: MXN 582.32 per accommodation, per night

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MXN 725 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Embarc Zihuatanejo

  • Does Embarc Zihuatanejo offer free cancellation for a full refund?
    Yes, Embarc Zihuatanejo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Embarc Zihuatanejo?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Embarc Zihuatanejo?
    Yes, there's free self parking. Parking spots may be limited.
  • Is there a pool at Embarc Zihuatanejo?
    Yes, there are 2 outdoor pools and a children's pool.
  • Are pets allowed at Embarc Zihuatanejo?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Embarc Zihuatanejo?
    You can check in from 4:00 PM - midnight. Check-out time is 10:00 AM. Contactless check-out is available.
  • Are there restaurants at or near Embarc Zihuatanejo?
    Yes, there are 2 onsite restaurants, featuring poolside dining. Nearby restaurants include LOOT (9-min walk), Margaritas (10-min walk), and Patio Mexica (10-min walk).
  • Is airport shuttle service offered by Embarc Zihuatanejo?
    Yes, an airport shuttle is available. The charge is MXN 725 per vehicle one way.
  • What is there to do near Embarc Zihuatanejo?
    Recommended spots to visit include Zihuatanejo Bay (1-min walk) and La Ropa Beach (1-min walk), along with Municipal Market (0.9 mi) and Archaeological Museum of the Great Coast (1.1 mi).

Recent reviews

Fabulous 8.8 From 100 reviews

Exceptional 10.0
I liked the rustic look of the property and the landscaping. The access to the lovely outdoors even while showering is unique! Stair climbing was an issue some days but it is good exercise.
ca6 night family trip
Exceptional 10.0
This Hotel is great if you want to stay close to the beach as you can walk down to beach straight from the Hotel. The building itself can be confusing to get around but it’s not so bad.
Elena, us4 night family trip
Exceptional 10.0
Rooms had an inside/outside lifestyle theme that is unique. Elevators should be available.
Lorenzo, us4 night romance trip
Good 6.0
Not bad but...
Paid for upgrade but A/C wasn’t working in any of the rooms and some heavy leaking from the coming from the ceiling. Next day 2 A/C working but final A/C in bedroom not - three hours of maintenance team in the room with no success. Finally, massive construction work at the entrance area. Service is great, location is awesome and the restaurant does a decent job.
Richard, mx3 night family trip
Exceptional 10.0
Embarc is amazing. We enjoyed every minute of our stay. The staff was extremely attentive and friendly. Antonio & Miguel were great! The service is incredible on the beach and at the restaurant. The rooms are clean, spacious and nicely decorated There are special touches everywhere you look from the paperback library near the pool to the extra towels in the room. We found the food to be very tasty and very reasonably priced. We really enjoyed the food and drink service on the beach. This resort is in a picturesque corner of Zihuatanejo bay that doesn't get too crowded. We will definitely be back!
us3 night family trip
Poor 2.0
The views were nice. There is no elevator. Poor customer service. Property is VERY noisy all around. Not kid friendly. Just another time share trying to make money.
I.Garcia, us5 night family trip
Exceptional 10.0
It was the most beautiful place I've ever seen. Built on a hill almost cascading into the bay. Natural and native colors. I couldn't imagine a more exciting view of the water, waves, and natural rock croppings! Just lovely, so we're planning to go back next year and every year if we can!
Cathy, us3 night romance trip
Exceptional 10.0
Staff was excellent; warm, friendly, and very courteous. Food at the restaurant was excellent, and the view of the bay is fantastic! Loved our stay, except for the mosquitoes, but it’s the rainy season.
us7 night romance trip
Exceptional 10.0
Everyone was very helpful, the installations are beautiful and very clean. The condominium was spacious and equipped with all the necessary items for a comfortable stay. Only few steps from the beach. I would definitely recommend this hotel. We would come back.
us2 night family trip
Very good 8.0
Excellent location and the killer views the staff and service was outstanding. The only setback we’re the mosquitos. Once you close your walls and turn on your A/C yourvtoom is filled with mosquitoes. Turn down service should include a fumagation for mosquitos at night.
Susy, us2 night family trip

Embarc Zihuatanejo