Best Western Premier Hotel Astoria

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Deluxe Room, 2 Single Beds | Room
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Executive Room, 1 King Bed with Sofa bed (with Sofabed) | Room

Overview of Best Western Premier Hotel Astoria

Best Western Premier Hotel Astoria

4.0 star property
4-star hotel in Donji Grad with restaurant and bar/lounge

9.0/10 Superb

997 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is AU$201
Price available on 31/10/2022
Map
Petrinjska 71, Zagreb, 10000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Garden
  • Library
  • Front desk safe
  • Laundry service
For families
  • Refrigerator
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

Getting around

  • Zagreb Airport (ZAG) - 24 min drive
  • Zagreb Central Station - 4 min walk
  • Zagreb (ZGC-Zagreb Central Train Station) - 5 min walk
  • Zagreb Gl. Kol. Station - 5 min walk

About this property

Best Western Premier Hotel Astoria

4-star hotel in the heart of Donji Grad
A free breakfast buffet, a coffee shop/cafe, and a garden are just a few of the amenities provided at Best Western Premier Hotel Astoria. Be sure to enjoy a meal at Restaurant Ragusa, the onsite restaurant. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Luggage storage, free newspapers, and multilingual staff
  • Meeting rooms, an elevator, and laundry services
  • Guest reviews speak highly of the helpful staff and location
Room features
All guestrooms at Best Western Premier Hotel Astoria include perks such as laptop-compatible safes and air conditioning, in addition to amenities like free WiFi and sound-insulated walls. Guests reviews speak well of the clean rooms at the property.
Other amenities include:
  • Bathrooms with designer toiletries and tubs or showers
  • 16-inch LCD TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

Croatian, English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free secured, uncovered onsite self parking
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • Built in 1932
  • Safe-deposit box at front desk
  • Garden
  • Library

Accessibility

  • Wheelchair accessible
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Stair-free path to entrance

Languages

  • Croatian
  • English
  • French
  • German
  • Italian

Room amenities

Be entertained

  • 16-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Restaurant Ragusa - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Glama Bar - This cocktail bar serves light fare only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: HRK 12.00 per person, per night for adults; HRK 6.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

BEST WESTERN Hotel Astoria
BEST WESTERN PREMIER Astoria
BEST WESTERN PREMIER Astoria Zagreb
BEST WESTERN PREMIER Hotel Astoria
BEST WESTERN PREMIER Hotel Astoria Zagreb
Hotel Astoria BEST WESTERN
Best Western Zagreb
Zagreb Best Western
Best Premier Astoria Zagreb
Best Western Premier Hotel Astoria Hotel
Best Western Premier Hotel Astoria Zagreb
Best Western Premier Hotel Astoria Hotel Zagreb

Frequently asked questions

Does Best Western Premier Hotel Astoria offer free cancellation for a full refund?
Yes, Best Western Premier Hotel Astoria does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Best Western Premier Hotel Astoria?
As of 2 Oct 2022, prices found for a 1-night stay for 2 adults at Best Western Premier Hotel Astoria on 31 Oct 2022 start from AU$201, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Best Western Premier Hotel Astoria?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Best Western Premier Hotel Astoria?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Premier Hotel Astoria?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Best Western Premier Hotel Astoria?
You can check in from 2:00 PM - anytime. Check-out time is noon.
What is there to do at Best Western Premier Hotel Astoria and nearby?
Best Western Premier Hotel Astoria has a garden.
Are there restaurants at or near Best Western Premier Hotel Astoria?
Yes, there's an onsite restaurant, Restaurant Ragusa.
What's the area around Best Western Premier Hotel Astoria like?
Best Western Premier Hotel Astoria is in Donji Grad, a short 4-minute walk from Zagreb Central Station and 8 minutes' walk from Ban Jelacic Square. Travelers give top marks for the hotel's prime location.

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.9/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay in Zagreb,
Staff was fantastic - friendly and very helpful. We were leaving too early to have the hotel's free breakfast - the staff fixed us boxed breakfasts. Walkable - 2 blocks to the train station and to the central square. Only (very small) negative was the small lounge area with no bar seating. Would highly recommend.
Simon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nydia, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

A beautiful hotel in a great location within walking distance of everything! Clean rooms and great breakfast! Extremely helpful and friendly staff! Would definitely recommend staying in this hotel!
Olga, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent, comfortable in every way. Extensive choices for breakfast. Reception staff knowledgable and efficient.
Kevin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Irene, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice surprise exist
I was very impressed with the Services this hotel is providing. The breakfast was extremely satisfying as well. It also felt extremely luxury. Great location with lots off highlights in walkable distance
Dirk, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good hotel
Location is good, around 15 minutes by walking until main square. Staff very kind and helpfully. The room is ok, nothing special, it was just me, maybe for two people would be little small.The breakfast is very good.
Juliana, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved the hotel and service but like most European hotels the air conditioning is sub standard
christopher, 2-night trip
Verified Hotels.com guest review