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Best Western Premier Hotel Astoria

4-star hotel with restaurant, near Ban Jelacic Square

From
A$139

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  • Executive Room, 1 Double Bed with Sofa bed - In-Room Dining
  • Executive Room, 1 Double Bed with Sofa bed - Living Area
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Petrinjska 71, Zagreb, 10000, Croatia
9.0.Superb.
  • A good European style hotel right near the centre of Zagreb. Great breakfast (with…

    Dec. 9, 2019

  • Lovely building , quiet, staff happy to help, close to everything

    Oct. 4, 2019

See all 423 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and Croatian Tourism Association (HUT - Croatia) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Quiet
Safe
Convenient
Dining options
  • Free WiFi
  • Free parking
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 100 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour business center
  • 24-hour front desk
  • Garden

For families

  • Fridge
  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Daily housekeeping

What’s around

  • In Donji Grad
  • Ban Jelacic Square - 8 min walk
  • Zagreb Cathedral - 11 min walk
  • Art Pavilion - 2 min walk
  • King Tomislav Square - 3 min walk
  • Strossmayer Square - 3 min walk

Enter dates for 2 guests

Guests
  • Executive Room, 1 King Bed with Sofa bed (with Sofabed)
  • Superior Room, 1 King Bed (Oversized Room)
  • Luxury Suite, 1 King Bed with Sofa bed (with Sofabed)
  • Deluxe Room, 1 Single Bed, Accessible (Quiet Location)
  • Deluxe Room, 1 King Bed (Quiet Location)
  • Deluxe Room, 1 Queen Bed (Quiet Location)
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Single Beds

What’s around

Landmarks

  • In Donji Grad
  • Ban Jelacic Square - 8 min walk
  • Zagreb Cathedral - 11 min walk
  • Art Pavilion - 2 min walk
  • King Tomislav Square - 3 min walk
  • Strossmayer Square - 3 min walk
  • Croatian Academy of Sciences and Arts - 4 min walk
  • Ilica Street - 5 min walk
  • Modern Gallery - 5 min walk
  • Zrinjevac - 5 min walk
  • POGON - Zagreb Center for Independent Culture and Youth - 6 min walk

Getting around

  • Zagreb Airport (ZAG) - 25 min drive
  • Zagreb Central Station - 4 min walk
  • Zagreb (ZGC-Zagreb Central Train Station) - 5 min walk
  • Zagreb Zapadni Station - 26 min walk
map
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Petrinjska 71, Zagreb, 10000, Croatia

At a glance

Hotel size

  • This hotel has 100 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free secured, uncovered onsite self parking
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Working away

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter

Facilities

  • Year Built – 1932
  • Lift
  • Safe-deposit box at front desk
  • Garden

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • Croatian
  • English
  • French
  • German
  • Italian

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer

Be entertained

  • 16-inch LCD TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Restaurant Ragusa - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Glama Bar - This cocktail bar serves light fare only.

Small print

Also known as

  • Best Western Premier Hotel Astoria Zagreb
  • Best Western Premier Hotel Astoria Hotel
  • Best Western Premier Hotel Astoria Zagreb
  • Best Western Premier Hotel Astoria Hotel Zagreb
  • Best Western Premier Hotel Astoria
  • Best Western Premier Astoria Zagreb
  • Best Western Premier Astoria
  • Zagreb Best Western
  • Best Western Zagreb
  • Best Western Zagreb
  • Zagreb Best Western
  • Best Premier Astoria Zagreb

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: HRK 12.00 per person, per night for adults; HRK 6.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Best Western Premier Hotel Astoria does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2:00 PM - anytime. Check-out time is noon.
  • Yes, there's an onsite restaurant, Restaurant Ragusa. Nearby restaurants include Gyoza (3-min walk), Purger (3-min walk), and Bacchus jazz bar (4-min walk).
  • Best Western Premier Hotel Astoria has a garden.
9.0.Superb.
  • 8.0.Very good

    Like the location of this property. Staff were helpful, and the free tea, coffee, biscuits and water in the foyer each day was lovely. Excellent breakfast available each morning. Dinner in the hotel restaurant was also very nice. Unfortunately the room I was given was more for someone with a disability so the shower had no surround and the bathroom floor flooded after every use. Also, they don't replenish the shower wash, or tea and coffee.

    Annie, 2 night trip, Sep. 24, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Awesome location - only a few minutes walk from the heart of the city. Wonderful staff - very friendly and helpful. Superb breakfasts ... An engaging and welcoming base while visiting Zagreb

    1 night trip with friends, Sep. 17, 2019

    Verified Wotif guest review

  • 8.0.Very good

    Location very good and a beautiful building.Restaurant was very stark and not inviting.

    3 night romance trip, Jun. 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The hotel is located about halfway between the railway station and the city centre which suited us. Hotel was quite stylish and good value.

    1 night trip, May 30, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very welcoming. Room upgrade made our stay very enjoyable.

    2 night romance trip, May 26, 2019

    Verified Expedia guest review

  • 8.0.Very good

    A good stay

    The staff at this hotel were very helpful and friendly. Check-in was all good. The rooms although not huge were comfortable and clean. Location is good and free car parking is available at the rear of the hotel. A very good buffet breakfast was included with a good selection of food and beverages available. Overall a good stay.

    Peter, 2 night trip with friends, May 25, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great central location

    The location was outstanding. Normally when travelling, I explore public transport. This hotel was so central that all I wanted to see and do was within walking distance. The staff were helpful and friendly. Breakfast was a daily treat. Only dislike was the shower recess was tiny - think small and then halve that space again.

    Glenn, 5 night trip, Dec. 26, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice hotel, good location. A rooms a little dated but comfortable to stay. Very friendly and nice staff and good breakfast.

    4 night trip, Nov. 30, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Great Zagreb hotel

    Great hotel, excellent service and good breakfast. All amenities were first class. Large room, great wifi. Not too far from old centre and transport.

    Nicholas, 2 night romance trip, Oct. 12, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Comfortable hotel in a good lovation

    Very comfortable hotel in a handy location . Nice breakfast. We were offered an upgrade to a lovely well appointed room which was a pleasant surprise.

    janet, 3 night trip, Sep. 23, 2018

    Verified Expedia guest review

See all 423 reviews