Hotel Castilla Vieja

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Overview of Hotel Castilla Vieja

Hotel Castilla Vieja

4.0 star property
4-star hotel in Palencia with 2 restaurants and bar/lounge

8.4/10 Very good

96 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
Avenida del Casado de Alisal, 26, Palencia, Palencia, 34001
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business center
  • 4 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front desk safe
For families
  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Choose dates to view prices

About this area

What's nearby

  • Heart of Palencia

Getting around

  • Valladolid (VLL) - 46 min drive
  • Palencia (PCI-Palencia Train Station) - 9 min walk
  • Palencia Station - 10 min walk
  • Grijota Station - 10 min walk

About this property

Hotel Castilla Vieja

4-star hotel in the city center
A coffee shop/cafe, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Hotel Castilla Vieja. Enjoy Spanish cuisine and more at the two onsite restaurants. Free in-room WiFi and a business center are available to all guests.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), self parking (surcharge), and a TV in the lobby
  • A computer station, concierge services, and a banquet hall
  • A ballroom, 4 meeting rooms, and smoke-free premises
Room features
All guestrooms at Hotel Castilla Vieja offer thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with showers and bidets
  • 43-inch HDTVs with digital channels
  • Daily housekeeping, desks, and phones

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 69 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (2 per room, up to 55 lbs)*
  • Service animals welcome
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite self parking (EUR 11 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's menu

What to do

  • Free use of nearby fitness center

Working away

  • Business center
  • 4 meeting rooms
  • Computer station
  • Conference space (4143 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 43-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Dining

Los Blasones - This restaurant specializes in Spanish cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
La Taberna - This restaurant specializes in Spanish cuisine and serves dinner only. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of EUR 7 for adults and EUR 5 for children (approximately)

Children & extra beds

  • Rollaway beds are available for EUR 25 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 8 per pet, per night

Parking

  • Covered self parking costs EUR 11 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Policies

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Castilla Vieja
Castilla Vieja Palencia
Hotel Castilla Vieja Palencia
Hotel Castilla Vieja
Hotel Castilla Vieja Hotel
Hotel Castilla Vieja Palencia
Hotel Castilla Vieja Hotel Palencia

Frequently asked questions

Does Hotel Castilla Vieja offer free cancellation for a full refund?
Yes, Hotel Castilla Vieja does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Castilla Vieja?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Castilla Vieja?
Yes, pets are welcome, with a limit of 2 per room and maximum weight of 55 lbs per pet. There's a charge of EUR 8 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Castilla Vieja?
Yes. Self parking costs EUR 11 per day.
What are the check-in and check-out times at Hotel Castilla Vieja?
You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
Are there restaurants at or near Hotel Castilla Vieja?
Yes, there are 2 onsite restaurants, featuring Spanish cuisine. Nearby restaurants include El Lúpulo Dorado (3-min walk), Gloria Bendita (3-min walk), and Don Jamón (4-min walk).
What's the area around Hotel Castilla Vieja like?
Hotel Castilla Vieja is in the heart of Palencia, a short 9-minute walk from Palencia (PCI-Palencia Train Station) and 11 minutes' walk from Palencia Cathedral.

Overall score and ratings

8.4

Very good

8.8/10

Cleanliness

8.5/10

Staff & service

8.8/10

Amenities

8.1/10

Property conditions & facilities

8.3/10

Eco-friendliness

8/10 Very good

On the way south
The hotel is in the right spot just a street away from everything The staff in the bar were lovely Pity the reception staff weren’t as nice We had a huge room in fact 2 rooms both of which were big but only 2 of us I think it would have slept 6 easily
Marilyn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable stay
Hotel is clean and comfortable and staff were friendly. Short walk to main streets and squares of town. Parking was easy in the underground car park
Alex, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A two night stay in Palencia
A great two day rest to leave the car and traffic behind and enjoy typical Spanish hospitality. The town is small but alive with a superb cathedral and very nice small museum, all easily accessible on foot from the hotel. Could not find a better location.
Pierre, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location, friendly staff
Situated 5 minutes walking from the Centre. Underground parking facilities @ Eur 10. Good size clean room with all facilities needed. Excellent implementation of Covid19 measures. Kept with the limitations food and beverages still on 90% of normal. Well done! Finaly: friendly and helpful staff.
Mr T C J, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Very thin room walls, could hear snoring and tv in next room, no one spoke english, even though they welcome international guests, virtually impossible to order anything to eat as know one understood me....i accept that I tried some Spanish, but it wasn't good enough....left a room service request for breakfast on my door which was still on my door in the morning...
Robert, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Difficult to get from garage to room with dog and luggage.no direct lift. Have to offload in street,then park. Was not expecting to pay £10 Extra for garage as it had been free in past.
Frances, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel is placed central. Lots of nightlife within a couple of minutes walk.
Dave, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Sandra, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Mark, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Needs an update
The rooms look very old, the couch must be 20 years old and in general had a run down feel to it. Bathroom was the best part of the room since it felt updated and spacious. The parking is completely unpractical as you need for the hotel staff to accompany you with two keys to open various doors. The breakfast was not good. I have stayed in many hotels in France and Spain and this one was the worst at this price point
Pedro, 2-night business trip
Verified Hotels.com guest review