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All properties in Cardiff, Wales, United Kingdom
1 room, 2 adults

Park Plaza Cardiff

4-starThis property has received its official star rating from Visit Wales.
Grey friars Road, Cardiff, Wales, CF10 3 AL, United Kingdom

4-star hotel with spa, near National Museum Cardiff
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
From 2,742 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Great pool
Fantastic service
Great location
Very comfortable

Park Plaza Cardiff

from A$152
  • Superior Room
  • Executive Room
  • Superior Room (City Hall Facing)
  • Superior Room (City Hall Facing)

What’s around Park Plaza Cardiff


  • In Cardiff City Centre
  • National Museum Cardiff - 5 min walk
  • Cardiff Castle - 6 min walk
  • Cardiff University - 9 min walk
  • Cardiff Motorpoint Arena - 9 min walk
  • Principality Stadium - 9 min walk
  • Cardiff Bay - 18 min walk
  • Wales Millennium Centre - 32 min walk

Getting around

  • Cardiff (CWL-Cardiff Intl.) - 32 min drive
  • Bristol (BRS-Bristol Intl.) - 68 min drive
  • Cardiff Queen Street Station - 6 min walk
  • Cathays Station - 9 min walk
  • Cardiff Central Station - 15 min walk

About Park Plaza Cardiff

Park Plaza Cardiff offers a fantastic location, putting you just a 5-minute walk from New Theatre and St. David's. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or body scrubs, and local cuisine is served at Laguna Kitchen and Bar, which is open for breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and rooms at this upscale hotel offer 24-hour room service and minibars. The room service and restaurant get good marks from fellow travelers.

At a glance

Key facts

Hotel size

  • This hotel has 129 rooms


  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
Please note discounted parking is available at NCP Car Park (Greyfriars Road). Guests must validate their parking ticket at hotel front desk. Discount is unavailable if pre-booked online or for other parking locations. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Health club
  • Steam room
Working away
  • Conference space
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Year Built – 2005
  • Lift
  • Terrace
  • Fireplace in lobby
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • French

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, The Laguna Health and Spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub and a steam room.

The spa is open daily.


Laguna Kitchen and Bar - This restaurant specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Park Plaza Cardiff’s small print

Also known as

  • Park Plaza Cardiff Hotel
  • Park Plaza Cardiff Hotel
  • Park Plaza Cardiff Cardiff
  • Park Plaza Cardiff Hotel Cardiff
  • Park Plaza Cardiff
  • Park Plaza Cardiff Wales
  • Park Plaza Cardiff Hotel Cardiff
  • Cardiff Park Plaza
  • Park Plaza Cardiff Hotel
  • Park Plaza Cardiff Wales
  • Cardiff Park Plaza


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

Optional extras

Buffet breakfast is offered for an extra charge of GBP 14.95 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 424 reviews

Very good 8.0
A Review Out Of The Suitcase
Ours was a 3 day stay in an Executive Room with breakfast included. Excellent location. We walked throughout our stay. We asked for a quiet room and we were pleased that we did as central Cardiff enjoys very, very busy Fridays and Saturdays. Reception was efficient (foyer has a nice ambiance) and cleaning standard was high. King bed was very comfy and aircon was good. We slept extremely well. Wifi excellent. The security safe was a good size. Blackout curtains excellent. Bathroom a good size. We could have done with a little more storage space as it was minimal in relation to room size. The minbar fridge is linked to your room account, with a very small space for ‘own use’. I found I was only able to store a small container of milk. If you need to store medication suggest you come to an arrangement with management in advance. We would certainly return.
Thomas, au3 night romance trip
Very good 8.0
Good location but noisy
Nice hotel, very close to Cardiff Castle. We were lucky to have a quiet room at the back of the hotel, (I imagine that guest with front rooms wouldn’t sleep too well, because it was very noisy with the nightclubs in front of the hotel and the parties in their event rooms next to reception). The room and bathroom were large and comfortable, but the bed sheets were full of small black hairs... It seemed like the sheets were washed, but somehow small hairs sticked to it, probably a faulty washing machine? This made me feel like the rest of the room wasn’t too clean. Staff was friendly and there’s a car park right across the street.
Natalia, au1 night romance trip
Poor 2.0
Very inattentive staff, poor check in and check out. Dirtly towel in bathroom. Bathroom needs a refurb, restaurant ok, bar area dirty and unkempt.
Sioned, gb1 night business trip
Fair 4.0
Don’t stay here is you don’t intend to go clubbing
Trip was for our anniversary - we made this clear when I requested a quiet room on booking, they acknowledged this and assured me they had made a note of it. On arrival it was dark hotel was clean and tidy and bed was comfy and after a busy hard week at work we went out for a meal and came back and chilled and all we could hear was the bass from the nearby night club It wasn’t so bad as we were both so tired once asleep we were ok however on the sat night it really interfereed with us being able to stay asleep at 3am I was so annoyed I wanted to ring down to reception but my husband said what would be the point as there isn’t anything they can do at this time of the morning We then checked out the next day and mentioned it as she shrugged her shoulders It ruined a special occasion and for the money we paid I would have expected much much more
Rebecca, gb2 night trip
Good 6.0
Not as good as it used to be.
Room was decent but very noisy being near the lifts. Also woken at 4am by someone having a shower above us. Better soundproofing needed to promote comfort. Breakfast was inexpensive but the buffet was underwhelming with little variety and low quality produce. We loved Park Plaza in its opening year and were looking forward to revisiting. Unfortunately it’s sad to see that the quality has dropped. The staff however were all pleasant and professional.
Sarah, gb1 night trip

Park Plaza Cardiff

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