Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Norwich, England, United Kingdom
1 room, 2 adults

Best Western Brook Hotel Norwich

3-star3 stars
2 Barnard Road, Norwich, England, NR5 9JB, United Kingdom

Suburban hotel with restaurant, near Earlham Park
  • Free WiFi and free parking
  • Collect stampsYou can collect™ Rewards stamps here
  • Sorry to say but this hotel was very disappointing. Dirty wet folded towels in an…Oct. 2, 2019
  • Happy with hotel, rooms nice and clean, restaurant was good.Aug. 11, 2020

Best Western Brook Hotel Norwich

from A$90
  • Standard Room, 2 Single Beds, Non Smoking
  • Standard Room, 1 Double Bed, Non Smoking
  • Standard Room, 3 Single Beds, Non Smoking
  • Standard Room, Multiple Beds, Non Smoking
  • Suite, 1 Queen Bed, Non Smoking

What’s around Best Western Brook Hotel Norwich


  • In Bowthorpe
  • University of East Anglia - 40 min walk
  • Earlham Park - 36 min walk
  • UEA Sportspark - 38 min walk
  • Norwich Theatre Royal - 3.5 mi / 5.6 km
  • The Forum - 3.6 mi / 5.7 km
  • Norwich Cathedral - 4.2 mi / 6.8 km
  • Norwich Riverside Walk - 12.1 mi / 19.4 km

Getting around

  • Norwich (NWI-Norwich Intl.) - 18 min drive
  • Spooner Row Station - 15 min drive
  • Salhouse Station - 16 min drive
  • Wymondham Station - 17 min drive

At a glance

Key facts

Hotel size

  • This hotel has 81 rooms


  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • Pets not allowed (service animals welcome)


  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms



  • Free self parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Working away
  • Meeting rooms
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


Brook Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Brook Bar - This bar specializes in international cuisine and serves lunch and dinner. Open daily.

Best Western Brook Hotel Norwich’s small print

Also known as

  • Best Western Brook Hotel Norwich
  • Best Western Brook Hotel
  • Best Western Brook Norwich
  • Best Western Brook
  • Best Brook Norwich Norwich
  • Best Western Brook Hotel Norwich Hotel
  • Best Western Brook Hotel Norwich Norwich
  • Best Western Brook Hotel Norwich Hotel Norwich


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Buffet breakfast is offered for an extra charge of GBP 10.00 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Best Western Brook Hotel Norwich

  • Does Best Western Brook Hotel Norwich offer free cancellation for a full refund?
    Yes, Best Western Brook Hotel Norwich does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Best Western Brook Hotel Norwich?
    Yes, there's free self parking.
  • Are pets allowed at Best Western Brook Hotel Norwich?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Best Western Brook Hotel Norwich?
    You can check in from 3:00 PM to anytime. Check-out time is 11 AM.
  • Are there restaurants at or near Best Western Brook Hotel Norwich?
    Yes, there's an onsite restaurant. Nearby restaurants include The Cherry Tree (0.9 mi), Happy Valley (1.6 mi), and The Harte of Costessey (1.7 mi).
  • What is there to do near Best Western Brook Hotel Norwich?
    Recommended spots to visit include Earlham Park (1.9 mi) and UEA Sportspark (2 mi), along with University of East Anglia (2.1 mi) and Norwich Theatre Royal (3.5 mi).

Recent reviews

Good 7.4 From 317 reviews

Fair 4.0
Land hotel with unhelpful staff
Air-conditioned room didn't have a functioning AC on the hottest day of the year, all we had was a deskfan to cover an entire family. They did little to help.
Jay, gb2 night family trip
Very good 8.0
ice sleep
Good hotel
WEN-CHENG, gb1 night trip
Fair 4.0
Air condition not working in the room.
The room given to us, the aircondition was not working, the buttons on the ac was broken. Requested to change room with good working ac, but was told no room available and was given a small table fan instead. It was a very hot day and non of us could sleep the whole night. Very very disapointed with them. The next day they manage to find a room with working ac for us.
gb2 night family trip
Very good 8.0
pleasant stay.
Lovely little hotel, very nice, clean and the staff are very friendly..The beds were not to my liking, shabby foam duvet and foam mattress, very itchy. I would stay again but only for short stay, great Carvery opposite too.
Andrew, gb3 night family trip
Exceptional 10.0
Great place to stay
Jay, gb1 night trip
Good 6.0
Good value hotel close to UEA
Stayed for 1 night prior to visiting the Uni, Room of a decent size and had all usual facilities. The bathroom was quite dated and would benefit from a refurbishment. Bed was comfortable but the pillows were hard. The inclusive breakfast was very good. Overall it was perfectly adequate for what we needed especially for the price paid and I would stay for a night or 2 again.
Julie, gb1 night family trip
Very good 8.0
The duvets on the bed wasnt very warm .but ither than that all was ok .
Julie, gb1 night business trip
Good 6.0
The staff are excellent, the bathroom was new but the room looked tired. Breakfast was great, overall it was ok for a one night stay
Gary, gb1 night business trip
Very good 8.0
Good Stay
Comfortable and clean stay. Excellent location for University of East Anglia. Only criticism feel restaurant and bar expensive, this is our third visit. First visit bar food and breakfast, 2nd visit just breakfast, 3rd visit nothing.
Lesley, gb1 night family trip
Good 6.0
Competitively priced, staff are lovely . Hotel as a while desperate for a full redevelopment and refit . For 50 quid it’s worth a stay if you don’t look at anything too closely, could be a lovely hotel again
Mark, gb1 night trip

Best Western Brook Hotel Norwich

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