rude staff upon arrival.
Room adequate and near Disneyland- which was its purpose.
No cooking equipment despite it being a fully equipped kitchen, I approached the reception and they said they’ll find something for me to cook with ie saucepan, this never happened so we couldn’t actually cook in our “fully equipped room”
Almost left on our last night as the next room we’re up partying, music blaring, screaming and shouting. I was too afraid to go down to reception and pass the room at 1am, leaving my kids asleep, so I emailed the hotel. I’ve never received a reply or acknowledgment but I did however, hear a man’s voice banging on their door about an hour later- possibility it was the receptionist or another annoyed neighbour? This stopped around 4am in the morning and I finally went off to sleep.
We had no clean towels, rooms weren’t clean for our duration, no extra toilet roll, no cleaning products (we bought our own luckily) had to ask the cleaner when she was cleaning a room nearby for extra loo roll.
I wouldn’t rush to stay again
One of the night staff kindly gave me some milk as I mistakenly bought yogurt instead and the kids needed some.