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Crown Beach Resort & Spa

Photo gallery for Crown Beach Resort & Spa

Property grounds
Private beach, white sand, sun-loungers, beach towels
Private beach, white sand, sun-loungers, beach towels
Outdoor pool, pool loungers
Outdoor pool, pool loungers

Overview of Crown Beach Resort & Spa

Crown Beach Resort & Spa

4.5 star property
Adults-only Rarotonga hotel with full-service spa, connected to the convention centre

8.6/10 Fabulous

122 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Internet access
  • Airport transfer
  • Gym
  • Air conditioning
Map
Rarotonga Ring-Road, Arorangi, Sunset Coast Rarotonga, Rarotonga

Room options

About this area

What's nearby

  • In Arorangi
  • Muri Beach - 30 min drive

Getting around

  • Rarotonga (RAR-Rarotonga Intl.) - 8 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • Spaghetti House - 6 min walk
  • On The Beach - 8 min walk
  • Waterline - 12 min walk
  • Kikau Hut - 13 min walk
  • Pacific Fish and Chips - 3 min drive

About this property

Crown Beach Resort & Spa

Crown Beach Resort & Spa offers a private beach where you can sip a drink at the beach bar or relax on a sunlounger, plus you'll have access to on-site kayaking. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Dining choices include 2 restaurants, and the bar/lounge is a great place to grab a cold drink. A poolside bar and a health club are offered, and in-room conveniences at this luxurious hotel include fridges and microwaves. Fellow travellers like the pool and comfortable beds.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 36 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 6:30 AM - 10:30 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 16
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Free on-site extended parking
  • Wheelchair-accessible parking on site
  • Free off-site parking nearby

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle within 35 km*
  • Shopping centre shuttle*

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Coffee/tea in a common area
  • BBQs
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • On a private beach
  • Scooter/moped hire
  • Kayaking
  • Shopping
  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting room
  • Conference centre

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Pool loungers

Facilities

  • 40 buildings/towers
  • Built in 1998
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Health club
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Grab bar near toilet

Languages

  • English

Room amenities

Be entertained

  • MP3 docking station
  • DVD player
  • 32-inch TV

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Tempur-Pedic mattress
  • Free rollaway/extra bed

What to enjoy

  • Balcony or patio

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk

Food and drink

  • Fridge
  • Microwave
  • Stovetop

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Oceans Restaurant – Overlooking the ocean, this restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.
Flambe Restaurant – Overlooking the garden, this restaurant only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Reservations are required. Open selected days.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for NZD 10.00 per 24-hour period (rates may vary)
  • WiFi is available in public areas for NZD 50 for multiple minutes (rates may vary)
  • Airport shuttle service is offered for an extra charge of NZD 38.00 per person (roundtrip)
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge
  • Early check-in can be arranged for an extra charge of NZD 250.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of NZD 350 (subject to availability)

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.</p><p>This property does not have lifts.</p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Beach Crown
Crown Beach
Crown Beach Rarotonga
Crown Beach Resort
Crown Beach Resort Rarotonga
Crown Beach Resort & Spa Hotel
Crown Beach Resort & Spa Rarotonga
Crown Beach Resort & Spa Hotel Rarotonga

Frequently asked questions

Does Crown Beach Resort & Spa offer free cancellation for a full refund?
Yes, Crown Beach Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Crown Beach Resort & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Crown Beach Resort & Spa?
Yes, there's an outdoor pool.
Are pets allowed at Crown Beach Resort & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Crown Beach Resort & Spa?
Yes, there's free extended parking.
Is an airport shuttle service offered by Crown Beach Resort & Spa?
Yes, an airport shuttle is available. The charge is NZD 38.00 per person roundtrip.
What are the check-in and check-out times at Crown Beach Resort & Spa?
You can check in from 2 PM - midnight. There's a charge of NZD 250.00 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of NZD 350 (subject to availability).
What is there to do at Crown Beach Resort & Spa and nearby?
Have fun with on-site activities such as kayaking and rowing. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Crown Beach Resort & Spa also has a private beach, an outdoor pool and a health club, as well as a picnic area and a garden.
Are there restaurants at or near Crown Beach Resort & Spa?
Yes, there are 2 on-site restaurants, featuring al fresco dining and garden views. Nearby restaurants include Spaghetti House (6-min walk), On The Beach (8-min walk) and Waterline (12-min walk).
Does Crown Beach Resort & Spa have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Crown Beach Resort & Spa like?
Crown Beach Resort & Spa is in Arorangi, a short 19-minute walk from Black Rock. Travellers say that this hotel is in a good location.

Reviews

8.6

Fabulous

8.8/10

Cleanliness

8.7/10

Staff & service

8.2/10

Amenities

8.3/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Wonderful, friendly staff in a great location, with an added bonus of whale watching from our deck.
Andrea, 6-night family trip
Verified Expedia guest review

6/10 Good

Disappointed
Great room with private pool. A decent amount of the hotel staff don't really care too much about their job. The bar staff in particular. Your big lad on reception with the hair needs some customer service training urgently. We arrived early and expected to just leave our bags at reception & check in later. All we got was "check in is at 2pm". We had to ask if it was possible to leave out bags & come back later. A seriously terrible first impression of your resort. I had breakfast at 7:30am one morning on a table closest to the beach. Someone had discarded a wet wipe in the middle of the path leading out onto the beach and was in clear site. At 10am it was still there!! The shorter lady who was behind the bar most mornings did NOTHING unless she was asked. Super lazy and not what we expected from your 4.5 star rating. We experienced this lack of service from her for the entire 5 days we stayed with you. She seemed to just stare into the computer screen behind the bar endlessly leaving dirty dishes & glasses for long periods until one of your other staff collected them. You seriously need to have a chat with her as she clearly doesn't want to work for you. Mold all around the pool in our room as well as a little disappointing. Room 31
Steve, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

A special place, easy to recommend!
I would strongly recommend the Crown Beach Resort. The staff were the highlight, along with the setting. We enjoyed the sunsets (along with the reasonably priced happy hour cocktails) and nearly daily view of whales. Food was nice, and also reasonably priced. Some excellent restaurants not far away (i.e., walking distance). Appreciated the adults only nature, sitting by the pool in the afternoon, and some swimming in the lagoon immediately beside the resort. The resort location was not as exciting for snorkeling, but a short public push ride south was easy to do, and that was an excellent location for that. Our unit looked a little dated, but very well maintained, very comfortable, and very large. We stayed a week, and would have been happy to stay longer if we could have.
7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely perfect for honeymoon. Nice and relaxed with a beautiful beachfront area. The splash pool was delightful on hot days in such a private walled area.
Tom, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

My clients thoroughly enjoyed their stay - from the stunning surroundings to the exceptionally friendly service - they came away happy travellers!
Discovermore, 7-night trip
Verified Hotels.com guest review

6/10 Good

Beachfront villa was nice enough, spacious. Staff were mostly friendly and helpful. Massage was great. Maintenance and cleaning good enough. Cultural night fun but buffet not a patch on the Edgewater’s last June. Resort very overpriced for the standard. Apart from the Villa that housed us well, overall it was disappointing. We cancelled the 2nd part of our holiday and booked in elsewhere. Food and breakfast very average (bacon once in 7 days). Bland and limited variety. Cooking not cheffing. Pool okay. Dirty sun beds need re-painting and too few. Beach not very usable. Simple to fix as they have done at other nearby resorts. Rocks/coral & foliage need clearing and sand raked. 3 sun beds only for use on beach and always taken so nothing to sit on. It is supposed to be a beach resort. Can’t understand why they didn’t sort all this during lockdown, ready for opening up.
Juanita, 7-night family trip
Verified Expedia guest review

2/10 Poor

This is our third stay at the Crown Beach resort and spa. Our initial suite we were taken too was by far below the standard we had come to associate with the Crown Beach resort. The initial suite we were given was not suitable for guests. The pool was full of insects, the garden was unkept and the bathroom and toilet were still unclean. When flushing the toilet the water was black. There was also an Ant problem with large ants outside and inside the suite. Contacting the front desk and asking for another room as we advised about the shortcomings of the room. Instead of offering another suite suitable, they sent the maintenance crew to try and rectify the room. Upon arrival, the maintenance team advised they will speak to the reception area as the room was not ready for guests. This took over 2 hours to complete. on 18th Feb, we were placed in forced quarantine. For 3 days we were left with no clean linen, no laundry services or any other services which we pay for. upon exit, our refund was undercalculated with the amount received being far smaller than what we paid. While isolating, the GM tried to placate our stay with a gift of cheap wine and a magazine for attractions to visit on the island.... WE WERE ISOLATING which was insensitive and frankly an insult. Overpriced for what you get in terms of quality and service provided. The ONLY saving grace was the hand-full of staff that have remained from previous stays. Very disappointed guests.
Steven, 8-night romance trip
Verified Expedia guest review

6/10 Good

Gavin, 12-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

8-night trip
Verified Expedia guest review

8/10 Very good

Great Stay
From airport transfers to checking out. The whole stay was incredible. . Really get to meet what local life in Rarotonga is like . . The food in the Lazy Trout Cafe was excellent. . . Great Stay
John, 4-night trip
Verified Hotels.com guest review