Guests
All properties in Krakow, Lesser Poland Voivodeship, Poland

Best Western Plus Krakow Old Town

3-star hotel in Krakow with restaurant and bar/lounge

  • Free buffet breakfast and free WiFi
From
A$107

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Best Western Plus Krakow Old Town
  • Best Western Plus Krakow Old Town
  • Superior Room, 2 Single Beds, Non Smoking, Refrigerator - Living Room
  • Superior Room, 2 Single Beds, Non Smoking, Refrigerator - Bathroom
  • Best Western Plus Krakow Old Town
Best Western Plus Krakow Old Town. Image 1 of 54.
1 / 54Best Western Plus Krakow Old Town
Sw. Gertrudy Street 6, Krakow, 31-046, Lesser Poland, Poland
8.6.Fabulous.
  • Excellent location to explore the old town, easy walk to main square and old Jewish…

    Jun. 28, 2019

  • Great location across from park leading into old city. Friendly and clean. Thank you

    May 25, 2019

See all 256 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Safe
Convenient
Quiet
Dining options
  • Free WiFi
  • Parking available
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 92 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Self parking
  • 24-hour business center
  • Airport shuttle

For families

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Fridge
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • In Krakow Old Town
  • Planty Park - 1 min walk
  • Royal Road - 2 min walk
  • Holy Trinity Church - 2 min walk
  • Polish Poster Art Gallery - 4 min walk
  • Aquarium and Natural History Museum - 4 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Premium Room, 1 Double Bed, Non Smoking, Refrigerator
  • Premium Room, 1 Single Bed, Non Smoking, Refrigerator
  • Premium Room, 2 Single Beds, Non Smoking, Refrigerator
  • Superior Room, 2 Single Beds, Non Smoking, Refrigerator

What’s around

Landmarks

  • In Krakow Old Town
  • Planty Park - 1 min walk
  • Royal Road - 2 min walk
  • Holy Trinity Church - 2 min walk
  • Polish Poster Art Gallery - 4 min walk
  • Aquarium and Natural History Museum - 4 min walk
  • St. Francis of Assisi Church and Monastery - 5 min walk
  • Kantor's Atelier - 5 min walk
  • Little Market Square - 5 min walk
  • Archaelogical Museum of Krakow - 6 min walk
  • Church of Saints Peter and Paul - 6 min walk

Getting around

  • John Paul II - Balice Airport (KRK) - 17 min drive
  • Krakow Glowny Station - 22 min walk
  • Krakow Plaszow Station - 5 min drive
  • Krakow Lobzow Station - 6 min drive
  • Airport shuttle (surcharge)
Profile: Krakow Old Town

Profile: Krakow Old Town

The Old Town, located in the city center, is one of Krakow’s prime visitor attractions, with iconic landmarks such as St Mary’s Basilica drawing the crowds. The glorious Renaissance Cloth Hall houses gift shops and restaurants at street level and a grand art gallery on the upper floor dedicated to 19th-century Polish art.

The best way to explore the Old Town is on foot. Starting from St Florian’s Church, follow the Royal Road past the 15th-century Krakow Barbican, down the lively shopping artery of Florianska Street to the main square. Continue up Wawel Hill for panoramic views from the castle.

map
See on map
Sw. Gertrudy Street 6, Krakow, 31-046, Lesser Poland, Poland

At a glance

Hotel size

  • This hotel has 92 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-8 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (PLN 50 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar - near toilet
  • Grab bar - in shower

Languages Spoken

  • English
  • Polish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Midtown - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of PLN 100 per vehicle (one way)

Children & extra bedsPay at property

  • Rollaway beds are available for PLN 80.0 per night

ParkingPay at property

  • Self parking costs PLN 50 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

Also known as

  • Best Western Krakow Old Town Hotel
  • Best Western Plus Krakow Old Town Hotel Krakow
  • Best Western Krakow Old Town
  • Best Western Krakow Old Town Hotel Krakow
  • Rt Monopol Krakow
  • Monopol Hotel Krakow
  • Best Western Plus Krakow Old Town Hotel
  • Rt Monopol Krakow
  • Hotel Rt Monopol
  • Monopol Hotel Krakow

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Best Western Plus Krakow Old Town does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs PLN 50 per day.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 8 AM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant, Midtown. Nearby restaurants include Restauracja Corleone (4-min walk), Czarna kaczka (4-min walk), and Morela (4-min walk).
  • Yes, an airport shuttle is available. The charge is PLN 100 per vehicle one way.
8.6.Fabulous.
  • 8.0.Very good

    Good location

    The location is very good. The rooms a little small, as are the beds. Good breakfast (with fruit!). Due to covid the rooms weren't made during our stay.

    Stine, 3 night family trip, Aug. 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Super friendly staff in ideal location

    We only stayed one night but was very pleased. We had to ask a few favours of the staff and they were very helpful and friendly. We had an early appointment so missed breakfast but when we came back they gave us breakfast even though the restaurant was closed by the time we got back. Lovely clean room and good internet connection, which I needed. Location is right opposite the old town, so perfect for walking and visiting all the centre area.

    russell, 1 night business trip, Jul. 4, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    I Cancelled my reservation because I could not get there! There is a pandemic and my entire trip was cancelled. This was the only property that would not refund my money. They did not even offer anything for a future stay as I plan to schedule this trip as soon as it is possible. The original reservation was a cancellable reservation but when it was rebooked because of a mistake by Expedia to allow my credit card to be charged in advance, I was given a new booking which supposedly you could not cancel. Because of what is going on in the world, they certainly should not hold the customer to a situation they can't control.

    ThomaslLloyd, 2 night family trip, Sep. 24, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Been here twice now and would stay again.. floor layout a bit confusing when you first arrive but found my room eventually! Was suprised the room was not cleaned any day i was there..

    Andrew, 4 night trip, Jul. 14, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    The property was beautiful, spotlessly clean. I felt it lacked a decent seating area for the bar.

    3 night family trip, Dec. 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Quiet and in a great location- an easy way to the Main Square. Staff were friendly and helpful. Breakfast was extensive.

    2 night trip, Dec. 24, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Exterior belies the interior. Ultra modern to the point of eye watering design features. But an excellent location and great staff.

    3 night trip with friends, Nov. 18, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Location was excellent We booked a premier room but the small was very smalll with a small bed

    4 night romance trip, Nov. 10, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    This hotel is a little gem. Breakfast is amazing, and the free drink option (if you don't get your towels changed every day) is great too. I had a noisy neighbor and they try to talk to them, but to no avail. The day after they moved me to a quiter and huge room. Very nice.

    chiara, 4 night business trip, Nov. 3, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very polite staff. Comfortable room. Excellent breakfast.

    3 night trip with friends, Oct. 29, 2019

    Verified Expedia guest review

See all 256 reviews