Guests
All properties in Ciudad Juarez, Chihuahua, Mexico

City Express Ciudad Juárez

Located steps from Plaza Portales 802

  • Free continental breakfast, free WiFi, and free parking
From
A$94

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Standard Room, 2 Double Beds - Bathroom
  • Exterior
  • Terrace/Patio
Terrace/Patio. Image 1 of 22.
1 / 22Terrace/Patio
Av. Tomas Fernandez 7810, Ciudad Juarez, C.P. 32424, CHIH, Mexico
8.2.Very good.
  • I am from Dallas, TX and travel to Juarez for all my dental procedures at NUCLEO DENTAL.…

    Jul. 14, 2015

  • I've travel a lot Miami, Orlando, Missouri, Wisconsin DC, Seattle snd I have to say I was…

    Jan. 9, 2016

See all 666 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico), Safe Travels (WTTC - Global), and CovidClean (Safehotels - global expert) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • gap period enforced between guest stays48 hours
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Safe
Quiet
Convenient
Dining options
Walkable
  • Free breakfast
  • Free WiFi
  • Free parking
  • Airport transfer
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 114 smoke-free guestrooms
  • Daily housekeeping
  • Free airport drop-off
  • Room service
  • Fitness center
  • 24-hour business center

For families

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Cable TV service

What’s around

  • Plaza Portales 802 - 5 min walk
  • ITESM Campus Juárez - 31 min walk
  • American Consulate - 3.7 mi / 6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 Queen Bed
  • Standard Room, 2 Double Beds

What’s around

Landmarks

  • Plaza Portales 802 - 5 min walk
  • ITESM Campus Juárez - 31 min walk
  • American Consulate - 3.7 mi / 6 km

Getting around

  • El Paso International Airport (ELP) - 28 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 20 min drive
  • El Paso Union Depot - 21 min drive
  • Free airport drop-off
  • Free area shuttle
map
See on map
Av. Tomas Fernandez 7810, Ciudad Juarez, C.P. 32424, CHIH, Mexico

At a glance

Hotel size

  • This hotel has 114 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 1 PM
  • Express check-out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Free airport drop off (available 24 hours)*

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Room service
  • Coffee/tea in a common area

Things to do

  • Fitness facilities

Working away

  • 24-hour business centre
  • Business centre
  • Number of meeting rooms - 1
  • Conference space
  • Conference space size (feet) - 409
  • Conference space size (meters) - 38

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built – 2004
  • Lift
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Dial-up Internet access is available in guestrooms for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of CovidClean (Safehotels - global expert) and Safe Travels (WTTC - Global).

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

  • City Express Ciudad Juárez Hotel Ciudad Juarez
  • City Express Ciudad Juárez Hotel
  • City Express Ciudad Juárez Ciudad Juarez
  • City Express Ciudad Juárez
  • City Express Ciudad Juarez Hotel Ciudad Juarez
  • City Express Ciudad Juarez
  • City Express Ciudad Juárez Hotel
  • City Express Ciudad Juárez Ciudad Juarez
  • City Express Ciudad Juárez Hotel Ciudad Juarez

*See fees & policies for additional details or extra charges

FAQs

  • Yes, City Express Ciudad Juárez does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is 1 PM. Express check-out is available.
  • Yes. Nearby restaurants include Green Market (4-min walk), Garufa (4-min walk), and Roji (2.1 mi).
  • Yes, a free shuttle to the airport is available.
  • No, this hotel doesn't have a casino, but Speaking Rock Entertainment Center (14-min drive) and Sunland Park Racetrack and Casino (28-min drive) are both nearby.
  • Maintain your daily exercise routine at the gym.
8.2.Very good.
  • 10.0.Exceptional

    Great service and easy check in

    Jesus, 1 night trip, Apr. 29, 2022

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice place it need a bit more attention but the overall experience was good

    Sergio, 1 night family trip, Apr. 3, 2022

    Verified Hotels.com guest review

  • 8.0.Very good

    Excelente hotel excepto por el desayuno , el staff muy amable

    Armando, 1 night trip with friends, Feb. 16, 2022

    Verified Orbitz guest review

  • 10.0.Exceptional

    The staff very helpful and respectful Thank you

    Juan, 5 night family trip, Jan. 31, 2022

    Verified Expedia guest review

  • 6.0.Good

    None

    Juan Carlos Flores, 1 night business trip, Jan. 30, 2022

    Verified Expedia guest review

  • 2.0.Poor

    Don't stay at this hotel They will not refund your money if you check out early The staff said to me they will refund me and they didn't at all The hotel lie to me I guess their in need of money After all what can you expect were are in Mexico right right

    Guadalupe, 8 night family trip, Jan. 24, 2022

    Verified Expedia guest review

  • 8.0.Very good

    Room need to be cleaned better. No shuttle service and the beds are really uncomfortable worst bed ever slept on. Staff was really nice.

    Miriam atziri, 5 night trip, Jan. 17, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelente

    Astrid, 1 night family trip, Jan. 9, 2022

    Verified Expedia guest review

  • 8.0.Very good

    Good location. Great free breakfast (the coffee is specially good).

    Miguel, 1 night family trip, Dec. 31, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Everything was good the only thing was that the signal of the TV was not strong to be able to watch TV.

    Eduardo, 2 night trip with friends, Dec. 31, 2021

    Verified Expedia guest review

See all 666 reviews