Hilton Lanzhou City Center

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Overview of Hilton Lanzhou City Center

Hilton Lanzhou City Center

4.0 star property
4-star hotel with 1 indoor pools, connected to a shopping center, near Lanzhou University
0 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Lounge area
Map
3 Mid Tianshui Road, Lanzhou, Gansu, 730013
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour health club
  • Sauna
  • 24-hour room service
  • Coffee shop/cafe
  • 12 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
For families
  • Rollaway/extra beds
  • Private bathroom
  • Separate sitting area
  • Television
  • Daily housekeeping
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Lanzhou Station - 7 min drive
  • Lanzhou West Railway Station - 28 min drive

About this property

Hilton Lanzhou City Center

Located near a train station, Hilton Lanzhou City Center is a great choice for a stay in Lanzhou. Guests can take a dip in the indoor pool or grab a bite to eat at Yun ADD, which serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include a bar/lounge, a 24-hour health club, and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 48 hours prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 299 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • At check-in, guests must provide a negative COVID-19 test result
  • Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 48 hours prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • 24-hour room service

Taking the kids

  • Children's menu
  • Lifeguard on site

Working away

  • 12 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • 24-hour health club
  • An indoor pool
  • Sauna

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchairs available on site

Languages spoken

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • 50-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Slippers
  • Children's robes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Turndown service
  • Premium bedding
  • Select Comfort mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Dining

Yun ADD - This buffet restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Show Bar - Onsite lobby lounge. Open daily.
Jin Cheng Hui - This restaurant specializes in Chinese cuisine and serves dinner only. Reservations are required. Open daily.
V Coffee - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 168 for adults and CNY 84 for children (approximately)
  • Early check-in can be arranged for an extra charge of CNY 800 (subject to availability)
  • Late check-out can be arranged for an extra charge of CNY 800 (subject to availability)
  • Laundry facilities are available for an extra charge of CNY 200 per day

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for CNY 400.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

At check-in, guests must provide a negative COVID-19 test result.

The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 48 hours prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Hilton Lanzhou City Center Hotel
Hilton Lanzhou City Center Lanzhou
Hilton Lanzhou City Center Hotel Lanzhou

Frequently asked questions

Overall score and ratings

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