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1 room, 2 adults

The Soho Hotel, Firmdale Hotels

5-star5 stars
4 Richmond Mews, Dean Street, London, England, W1D 3DH, United Kingdom

Luxury hotel with spa, near Oxford Street
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here


  • Very good establishment attentive service well appointed.Sep. 27, 2019
  • Best hotel in London and I have stayed all the top end onesApr. 20, 2019

The Soho Hotel, Firmdale Hotels

from A$708
  • Superior Room
  • Luxury Room
  • Deluxe Room
  • Junior Suite
  • Deluxe Suite
  • Penthouse, 1 Bedroom (Suite 1)
  • Penthouse (Suite 2)
  • Suite, 1 Bedroom (Soho)
  • Deluxe Suite, 2 Bedrooms, Terrace
  • Deluxe Room, Terrace
  • One Bedroom Richmond Suite
  • Suite, 1 Bedroom (Richmond)
  • Suite, 3 Bedrooms (Richmond)
  • Suite, 2 Bedrooms (Soho)

What’s around The Soho Hotel, Firmdale Hotels


  • In London City Centre
  • Oxford Street - 2 min walk
  • Piccadilly - 7 min walk
  • Leicester Square - 7 min walk
  • Piccadilly Theatre - 7 min walk
  • Piccadilly Circus - 8 min walk
  • London Palladium Theatre - 9 min walk
  • Oxford Circus - 10 min walk

Getting around

  • Heathrow Airport (LHR) - 48 min drive
  • Gatwick Airport (LGW) - 88 min drive
  • London City Airport (LCY) - 21 min drive
  • London Charing Cross Station - 14 min walk
  • London Euston Station - 24 min walk
  • London Waterloo Station - 28 min walk
  • Tottenham Court Road Underground Station - 7 min walk
  • Leicester Square Underground Station - 8 min walk
  • Piccadilly Circus Underground Station - 8 min walk
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 96 rooms
  • This hotel is arranged over 6 floors


  • Check-in time 3 PM-3 AM
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • Train station pick-up *


  • Valet parking * on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
Working away
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 775
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
  • Number of buildings/towers - 1
  • Year Built – 2004
  • Lift
  • Library
  • Fireplace in lobby
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Assistive listening devices available
Languages Spoken
  • Dutch
  • English
  • French
  • German
  • Hungarian
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Swedish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Individually decorated
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Temple Spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.


Refuel - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

The Soho Hotel, Firmdale Hotels’s small print

Also known as

  • Soho Hotel
  • The Soho Hotel, Firmdale Hotels Hotel
  • The Soho Hotel, Firmdale Hotels London
  • The Soho Hotel, Firmdale Hotels Hotel London
  • The Soho Hotel London, England
  • Soho Hotel London
  • Soho Hotel Firmdale Hotels
  • Hotel Firmdale Hotels
  • Soho Firmdale Hotels
  • Firmdale Hotels
  • The Soho Hotel
  • The Soho Hotel


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability)

Valet parking costs GBP 55 per day

Parking is available nearby and costs GBP 55 per day

Rollaway beds are available for GBP 66.0 per night

Full breakfast is offered for an extra charge of GBP 27 per person (approximately)

Cribs/Infant beds are available for GBP 66.0 per night

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Soho Hotel, Firmdale Hotels

  • Does The Soho Hotel, Firmdale Hotels offer free cancellation for a full refund?
    Yes, The Soho Hotel, Firmdale Hotels does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Soho Hotel, Firmdale Hotels?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Soho Hotel, Firmdale Hotels?
    Yes. Valet parking costs GBP 55 per day.
  • Are pets allowed at The Soho Hotel, Firmdale Hotels?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at The Soho Hotel, Firmdale Hotels?
    You can check in from 3 PM to 3 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near The Soho Hotel, Firmdale Hotels?
    Yes, there's an onsite restaurant. Nearby restaurants include Banana Tree (3-min walk), Princi (3-min walk), and Bone Daddies (3-min walk).

Recent reviews

Exceptional 9.8 From 196 reviews

Exceptional 10.0
Excellent property in a brilliant location.
Wonderful hotel in a sensational location. The room was truly like a home away from home. So well thought out and the attention to detail was outstanding. Great location for restaurants, nightlife and shopping. Service was also outstanding. Breakfast was high quality and there was an amazing selection on offer. Could not find fault and would be back in a heartbeat.
Allan, au5 night romance trip
Exceptional 10.0
This is by far and away the best hotel I've ever stayed at. Not only is it full of character and charm, the service is impeccable. But the best trait this hotel has - it's super clean. our room was immaculate, not just upon our arrival but throughout our stay as they check in to clean twice a day. Also, the rooms are large. I know Europe isnt known for large rooms, but these are a nice size. It can be expensive to stay here, but you can also find great deals often, so keep checking. we looked extensively across London for rooms, and in terms of value, proximity and service - the Soho hotel is it. It's centrally located, the room service was reasonable (dare I say inexpensive) and it's worth repeating that the service is simply outstanding.
michelle, us4 night trip
Exceptional 10.0
Fantastic hotel right in the heart of Soho, it’s the 2nd time we’ve stayed here and we’ll definitely be back again, comfortable, quite and spacious, a real oasis of calm in the middle of bustling Sojo!
Justin, gb1 night trip
Exceptional 10.0
Fabulous location, staff and service!
The location, service and concierge staff at the Soho Hotel are fabulous! We couldn’t have been happier with all - and will look forward to our next stay.
John, us2 night family trip
Good 6.0
Upgraded Hilton Experience
First they gave us a room overlooking a working construction site...not an ideal setting for a relaxing holiday. They changed the rooms but the second room was smaller and not as well furnished. At that point no is going to complain a second time (which I imagine is the strategy) so we just took it. The main areas are disappointing m. They’re used as an extension of the restaurant vs a place to relax and read the paper. And both fireplaces were not working and only there for show. Overall the feel of the place was quite commercial and soulless. Won’t stay again. I have to say the people at front desk and concierge were very nice and well-trained. Housekeeping was weak though left dirty glasses 2 days in a row, safe was locked when we checked in and we had to call maintenance to fix the blind so it worked properly.
ie3 night trip
Exceptional 10.0
The best
Always fabulous!!
Nancy, hk2 night family trip
Exceptional 10.0
The Best Hotel I Have Ever Stayed At
This is quite simply the best hotel I have ever stayed at. From being greeted at the door by the concierge to reception and then our to our rooms all the staff were polite abd friendly which made checking in a breeze. The rooms were lovely with the all amenities you would require. I especially liked TV in the bathroom. The breakfast was amazing, with a wide range of cereals and fruit and cooked food. I had the full which was excellent and my sister had vegan fruit and nut and yogurt dish which said wss the best breakfast she ever had. The service was inpeccable. I would recommend this hotel to anyone who is staying London.
Eric, gb2 night family trip
Exceptional 10.0
Spacious room, incredible service, amazing bar and good food right in Soho. What more could you ask for!! An amazing stay. We will be back!!
Deborah, us4 night trip
Exceptional 10.0
Quite a stunning hotel. The most luxurious I have stayed in London. Location is also unrivalled for ease of walking and socialising.
Alan, gb1 night trip
Exceptional 10.0
Amazing hotel in every way!!! Fell in love the minute we walked in to the lobby. It just got better and better. Rooms and bathrooms were amazing. The designers of this hotel thought of everything.
Vicki, us3 night family trip

The Soho Hotel, Firmdale Hotels

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