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1 room, 2 adults

The Soho Hotel, Firmdale Hotels

5-star5 stars
4 Richmond Mews, Dean Street, London, England, W1D 3DH, United Kingdom

Luxury hotel with spa, near Oxford Street
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,753 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Vibe
Awesome vibe
Amenities
Great amenities
Room
Great room
Bar
Bar is awesome

The Soho Hotel, Firmdale Hotels

from A$604
  • Superior Room
  • Luxury Room
  • Deluxe Room
  • Junior Suite
  • Deluxe Suite
  • Penthouse, 1 Bedroom (Suite 1)
  • Penthouse (Suite 2)
  • Suite, 1 Bedroom (Soho)
  • Deluxe Suite, 2 Bedrooms, Terrace
  • Deluxe Room, Terrace
  • One Bedroom Richmond Suite
  • Suite, 1 Bedroom (Richmond)
  • Suite, 3 Bedrooms (Richmond)
  • Suite, 2 Bedrooms (Soho)

What’s around The Soho Hotel, Firmdale Hotels

Landmarks

  • In London City Centre
  • Oxford Street - 2 min walk
  • Queens Theatre - 5 min walk
  • Piccadilly - 7 min walk
  • Leicester Square - 7 min walk
  • Piccadilly Circus - 8 min walk
  • London Palladium Theatre - 9 min walk
  • Her Majesty's Theatre - 10 min walk

Getting around

  • London (LHR-Heathrow) - 48 min drive
  • London (LCY-London City) - 40 min drive
  • London (LGW-Gatwick) - 97 min drive
  • London Charing Cross Station - 14 min walk
  • London Euston Station - 24 min walk
  • London Waterloo Station - 28 min walk
  • Tottenham Court Road Underground Station - 7 min walk
  • Leicester Square Underground Station - 8 min walk
  • Piccadilly Circus Underground Station - 8 min walk
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 96 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-3 AM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Train station pick-up *

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Fitness facilities
Working away
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 775
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2004
  • Lift
  • Library
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
Languages Spoken
  • Dutch
  • English
  • French
  • German
  • Hungarian
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Swedish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Individually decorated
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Temple Spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Dining

Refuel - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

The Soho Hotel, Firmdale Hotels’s small print

Also known as

  • Soho Hotel
  • The Soho Hotel, Firmdale Hotels Hotel
  • The Soho Hotel, Firmdale Hotels London
  • The Soho Hotel, Firmdale Hotels Hotel London
  • The Soho Hotel London, England
  • Soho Hotel London
  • Soho Hotel Firmdale Hotels
  • Hotel Firmdale Hotels
  • Soho Firmdale Hotels
  • Firmdale Hotels
  • The Soho Hotel
  • The Soho Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability)

Valet parking costs GBP 55 per day

Parking is available nearby and costs GBP 55 per day

Rollaway beds are available for GBP 66.0 per night

Full breakfast is offered for an extra charge of GBP 27 per person (approximately)

Cribs/Infant beds are available for GBP 66.0 per night

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Exceptional 9.8 From 251 reviews

Very good 8.0
Small boutique hotel in Soho
Stayed with family for 4 nights. The hotel is very unique in terms of decor - quirky as other guests have accurately described. Suites were very nicely appointed. The Rikrak ((Kit Kemp) ammeneties were terrific. Breakfast at the restaurant was fantastic with even better service. Freshly made with the finest ingredients. Many gluten free options available as well. Location is close to Oxford Circus and Carnaby Street. However accessing the hotel is a bit sketchy. Richmond Mews entrance is surrounded by infill construction. Waldour exit is next to a pub which has abundant evening traffic which on many nights obstructed entrance back into the hotel - yay... outdoor drinking. Concierge service is hit and miss at best. The team reached out to me to arrange transfer from LHR but after my correspondence and flight details were provided, no further contact was made on their end - I even had my roaming on just in case they wanted to reach me once I'd landed! Not a problem - ample transfers available from Heathrow. Check in was average at best. Arrived early, came back at advised check in time and was told room was not ready. Again, been there done that - however no one went out of there way to advise when it would be ready or how they would let us know when it was. Apart from the restaurant staff, the remainder of the front staff seemed aloof. Again, just my opinion.
Dunksdad, caOther trip
Exceptional 10.0
Fabulous hotel, friendly staff, wonderful location
We booked a Luxury room and it was a good size for two people. We changed floors after the first night ( originally the yellow theme room) and both rooms were great, with huge windows to allow light in. We wanted a room on higher floor, so managed to get one on the 3rd floor vs 1st after the first night (blue theme room). Bathrooms were of a decent size with 2 usable pedestal sinks. Loved the closet’s set up as well. They asked us not to unpack, so we left everything packed for the next morning and they moved us on their own. That was a wonderful surprise. Rooms are fabulously designed with actual thought given to how guests use the room. Everything is clean and comfortable. No sound from other rooms, or at least we heard none. We had added breakfast to the booking which was really great. Fresh fruits, plus all assortment of continental as well as made to order Breakfast. Glad that we took other reviewers advice and added BF to our booking. We are Vegan, vegetarian and they had a wonderful selection. Also, it turned out to be cheaper when you buy it at the time of booking. We like the location of it and in spite of being in the heart of Soho, it is on a quiet cul de sac. If we go back to London, which we do every year, we will definitely stay here. Loved their Shampoo and conditioner as well. Cannot say enough good things about it All in all, it was a fabulous stay and did not disappoint. Thank you.
us6 night romance trip
Exceptional 10.0
5-star hotel with 5-star service
My adult daughter and I stayed here for 4 nights in late-May. The hotel is tucked down a small dead-end street so it's just out of the hustle bustle of Soho. Very appealing and colorful decor which was perfect for our girls trip. The deluxe room was spacious and clean with a walk-in closet (!), pull-out couch, coffee table, small table and chairs, desk, and entryway table. The king sized bed was heavenly and comfortable although we would have loved a top sheet instead of just a minimalist comforter which left us sweaty in the middle of the night. The bathroom was spacious with 2 sinks, a tiny shower (that leaked badly), and a large luxurious bathtub. Room service was friendly, efficient, relatively affordable, delicious, and vegetarian friendly. Housekeeping was top-notch and very attentive. Our only complaint was the mini bar. It was literally stuffed with expensive drinks and goodies that weren't complimentary, including the water, which was a bit of a turn off considering the price of the room. Overall our experience here was positive and we recommend this hotel. This was our third trip to London and we like to stay in a different area each time. While we adored the hotel, we weren't as fond of the crowded area despite its cool retro history.
Michelle, usFamily trip
Good 6.0
Let me start by saying I love the Soho.... but...
Whenever I go to London, the Soho Hotel is my first choice. The rooms are clean & a nice size, the hotel is in a great area accessible to most things by foot yet slightly off the beaten path tucked away. However, this last stay in early June was marred by construction next door. I was awakened by 8am every weekday morning of my stay by a jackhammer. It was not continuous, but it was enough that when I'd try to fall back to sleep it would start again. If you choose to stay here, I'd encourage you at ask about the construction situation (looks like it will be ongoing for a while) and, if you do stay, request a room in the back. I was in room #412 which was right by the construction and would encourage you to request something on the other side of the Hotel. Other than that, I love the Soho Hotel, altho I'll probably stay elsewhere when I go back later in the year.
Hollis, usTrip with friends
Exceptional 10.0
In the middle of everything, yet peaceful and calm
We stayed at The Soho Hotel over the Thanksgiving holiday with our two children. The hotel is steps away from the joyful chaos of theatre, restaurants and shopping, yet is secluded and tucked away its own quiet oasis. In addition to offering a restful stay, the hotel offered thoughtful and attentive service, including bringing milk and cookies to our children at night. The rooms were spotless and aesthetically appealing, with nice touches such as heated bathroom floors and towel racks. We dined in the hotel's restaurant for breakfast each morning which had a full and varied menu. The tea service in the afternoon is noteworthy as well. The concierge was very helpful in arranging restaurant reservations and travel. We will be back!
Travel Family, usOther trip

The Soho Hotel, Firmdale Hotels

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