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Hotel Bencoolen @ Bencoolen Street

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Deluxe Twin Room | In-room safe, blackout curtains, iron/ironing board, free WiFi
Outdoor pool
Outdoor pool
Outdoor pool
Deluxe Triple Room | In-room safe, blackout curtains, iron/ironing board, free WiFi

Overview of Hotel Bencoolen @ Bencoolen Street

Hotel Bencoolen @ Bencoolen Street

3.0 star property
3-star hotel with outdoor pool, near Orchard Road

6.8/10 Good

693 verified guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is AU$217
Price available on 8/2/2023
47 Bencoolen Street, Singapore, 189626

Room options

About this area

What's nearby

  • In Rochor
  • Orchard Road - 3 min walk
  • Gardens by the Bay - 30 min walk
  • Marina Bay Sands Casino - 33 min walk
  • Bugis Street Shopping District - 5 min drive
  • Singapore Flyer - 7 min drive
  • Marina Bay Sands Skypark - 8 min drive
  • FORMULA 1: F1 Race Route - Singapore - 9 min drive
  • Raffles Place - 10 min drive
  • Singapore Botanic Gardens - 10 min drive
  • East Coast Park - 16 min drive

Getting around

  • Changi Airport (SIN) - 26 min drive
  • Singapore (XSP-Seletar) - 26 min drive
  • Senai International Airport (JHB) - 73 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 21.9 miles/35.3 km
  • JB Sentral - 51 min drive
  • Bras Basah Station - 4 min walk
  • Dhoby Ghaut Station - 8 min walk
  • City Hall Station - 11 min walk
  • Airport shuttle (surcharge)


  • Straits Cafe - 2 min walk
  • Victor's Kitchen - 2 min walk
  • Din Tai Fung - 3 min walk
  • Trattoria Lafiandra - 3 min walk
  • Al-Jilani Restaurant - 3 min walk

About this property

Hotel Bencoolen @ Bencoolen Street

Putting you within a 10-minute drive of Orchard Road and Marina Bay Sands Casino, Hotel Bencoolen @ Bencoolen Street offers an airport shuttle (available 24 hours) for SGD 9 per person. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include an outdoor pool and a hot tub. Fellow travellers like that it's only a short walk to public transportation: Bras Basah Station is 4 minutes away and Dhoby Ghaut Station is 8 minutes.


Chinese (Mandarin), English, Korean, Malay, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 84 rooms


  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free secured on-site self-parking


  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop


  • 1 building/tower
  • Built in 1968
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Hot tub


  • Wheelchair-accessible
  • Lift
  • Well-lit path to entrance
  • Step-free path to entrance


  • Chinese (Mandarin)
  • English
  • Korean
  • Malay
  • Vietnamese

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Hydromassage shower head
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


LOBBY CAFÉ – On-site restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The tax amount, which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.

Optional extras

  • Airport shuttle service is offered for an extra charge of SGD 9 per person (one-way)

Children & extra beds

  • Airport shuttle for children between the ages of 1 and 12 costs SGD 6 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore) guidelines.


Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Bencoolen Hotel
Bencoolen Singapore
Hotel Bencoolen
Hotel Bencoolen Singapore
Accor Singapore On Bencoolen
Ibis Singapore On Bencoolen Hotel Singapore
Bencoolen Hotel Singapore
Hotel Bencoolen - Street Singapore
Bencoolen @ Bencoolen Street
Hotel Bencoolen @ Bencoolen Street Singapore

Frequently asked questions

Does Hotel Bencoolen @ Bencoolen Street offer free cancellation for a full refund?
Yes, Hotel Bencoolen @ Bencoolen Street does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Bencoolen @ Bencoolen Street ?
As of 1 Feb 2023, prices found for a 1-night stay for 2 adults at Hotel Bencoolen @ Bencoolen Street on 8 Feb 2023 start from AU$217, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Bencoolen @ Bencoolen Street ?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Bencoolen @ Bencoolen Street ?
Yes, there's an outdoor pool.
Is parking offered on site at Hotel Bencoolen @ Bencoolen Street ?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Bencoolen @ Bencoolen Street ?
Yes, an airport shuttle is available. The charge is SGD 9 per person one-way.
What are the check-in and check-out times at Hotel Bencoolen @ Bencoolen Street ?
You can check in from 3:00 PM - anytime. Check-out time is noon.
Is there an on-site casino at Hotel Bencoolen @ Bencoolen Street ?
No, this hotel doesn't have a casino, but Marina Bay Sands Casino (10-min drive) and Resort World Sentosa Casino (10-min drive) are both nearby.
What is there to do at Hotel Bencoolen @ Bencoolen Street and nearby?
Hotel Bencoolen @ Bencoolen Street has an outdoor pool and a hot tub, as well as a fitness centre.
Are there restaurants at or near Hotel Bencoolen @ Bencoolen Street ?
Yes, there's an on-site restaurant, LOBBY CAFÉ. Nearby restaurants include Trattoria Lafiandra (3-min walk), Al-Jilani Restaurant (3-min walk) and 25 Degrees Burger (3-min walk).
What's the area around Hotel Bencoolen @ Bencoolen Street like?
Hotel Bencoolen @ Bencoolen Street is in Rochor, a short 4-minute walk from Bras Basah Station and 3 minutes' walk from Orchard Road. Travellers say that this hotel is in a good location.







Staff & service




Property conditions & facilities




2/10 Poor

Will not recommend :(
Initially we were given room 711. Felt body itchy all over and realised there are bed bugs. Requested change of room and thankfully there was but twin sharing. Don't really care much so long I don't get bitten again. Room 302 was much bigger than the previous room but the mattress wasn't spine support friendly. Didn't sleep well during my two nights there. Room was really small. Wall half painted and interior wasn't that inviting unlike what was shown as advertised. No box of tissue provided. Basic toiletries but no holder for the mini soap bar at the basin. Room has a damp smell. Now coming to the breakfast part, nevermind the fact we use disposables but breakfast was so so. The fried kway teow and fried rice ok. But not for the noodle that goes with the spaghetti sauce. Has a rubbery feel. It's not really pasta noodle. saw a lot of plates with the noodles leftover. Please serve bread in future. With eggs, butter, jam to go along with. You can't go wrong with that. At least any leftover bread, you can still keep for the next day or make into french toast. In this way, wastage can be significantly reduced. Also beverages provided is only confined to 3in 1 coffee or tea. Surely no harm in providing more variety like plain coffee or tea right? Will not stay in this hotel. Believe there are better ones in the vicinity like Hotel Mi, Bencoolen 30, Strand, etc.
suzanna, 2-night trip
Verified guest review

10/10 Exceptional

Satisfied with mini staycation
The kettle in our room was rusty, and the staff changed it immediately. Fast response! The staff also arrange for the maintenance department to adjust the air-conditioning in our room. Furnishings were a bit old but clean, no bugs no insects nothing. Buffet breakfast wasn't a lot of choice, but still not too bad. Location is good and convenient. Overall I am satisfied with my mini staycation and will not hesitate to choose this hotel again.
Orchard lightnings
Swimming pool + outdoor dining area
Swimming pool
1-night family trip
Verified guest review

10/10 Exceptional

Jean Luc, 7-night trip
Verified guest review

8/10 Very good

The staff are fantastic - friendly, helpful and cheerful. It is clean and has everything one needs. The location is excellent, walkable to a lot of popular areas and stations near. Plenty of buses along the street too. Lots of campuses around so lots of cheap eating spots but plenty of upper market restaurants too with a variety of cuisines to choose from. In short, would thoroughly recommend Hotel Bencoolen.
Pauline, 6-night trip
Verified Expedia guest review

4/10 Fair

Would appreciate if there were some slippers.
1-night trip
Verified guest review

6/10 Good

Generally, below average and not up to expectation I have for a Sg hotel. Other than bed and pillows, other
Charene, 1-night family trip
Verified guest review

4/10 Fair

KHULAN, 2-night trip
Verified Expedia guest review

2/10 Poor

I’m so disappointed in the lack of cleanliness at this hotel. My daughter found an old tube of medicine, someone else’s slipper, and a SIM card… along with TONS of dust under the best. Carpets stains in the hallway. Bathroom is dingy. Bedding stained and tattered. Windows hadn’t been cleaned in months maybe? Algae all over the windows and paint peeling in multiple areas. The staff were very kind and hospitable but the condition of the hotel was very low quality and unclean.
Lusu, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Clean environment although a bit of hiccup due to payment confusion. No 24 hour shop nearby too. (Not that near like 10 min walking distance although is in the town Center) Overall ok
See Kiet, 1-night business trip
Verified guest review

4/10 Fair

Disappointing for Singapore
The hotel reception staff were lovely but the room was damp mould on ceilings and bathroom needed a good clean as did the pool area green mould. It looked like it hasnt been cared for at all very rundown. Area is fine across the road from MRT close to Chinatown Little India etc. We have stayed in Singapore a no.of times before and had always been pleased with the high standards of hotels before.
4-night trip
Verified guest review