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D Elegance Grand Bandar Seri Alam

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Superior Double or Twin Room | Minibar, desk, free WiFi, bed sheets
Superior Double or Twin Room | Minibar, desk, free WiFi, bed sheets
Deluxe Triple Room | Minibar, desk, free WiFi, bed sheets
Superior Double or Twin Room | Minibar, desk, free WiFi, bed sheets
Family Quadruple Room | Minibar, desk, free WiFi, bed sheets

Overview of D Elegance Grand Bandar Seri Alam

D Elegance Grand Bandar Seri Alam

3.5 star property
3.5-star Masai hotel with restaurant

10.0/10 Exceptional

3 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Restaurant
  • 24/7 front desk
Map
No. 1, Jalan Suria 1, Bandar Seri Alam, Masai, Johor, 81750
Main amenities
  • Housekeeping (on request)
  • Restaurants
  • Breakfast available
  • 24-hour front desk
  • Air conditioning
  • Luggage storage
For families
  • Lift
  • Minibar
  • LED TV
  • Free self-parking
  • Free toiletries
  • Hairdryer

Room options

About this area

What's nearby

  • AEON Tebrau City - 16 min drive
  • Austin Heights Water & Adventure Park - 19 min drive
  • KSL City Mall - 21 min drive
  • Komtar JBCC - 24 min drive
  • Johor Bahru City Square - 25 min drive
  • Singapore Zoo - 47 min drive
  • Pasir Ris Park - 59 min drive

Getting around

  • Senai International Airport (JHB) - 42 min drive
  • Singapore (XSP-Seletar) - 53 min drive
  • Changi Airport (SIN) - 66 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 30.7 miles/49.5 km
  • JB Sentral - 25 min drive

Restaurants

  • Restoran Chan Zoon - 17 min walk
  • Starbucks - 4 min drive
  • Rowan & Parsley - 4 min drive
  • Restoran Sarawak Kolomee - 4 min drive
  • Leva Leur Cafe - 5 min drive

About this property

D Elegance Grand Bandar Seri Alam

D Elegance Grand Bandar Seri Alam is a great choice for a stay in Masai. Guests will have free perks such as WiFi and self-parking.

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 96 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 12:30 PM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • Free on-site self-parking

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant

Services

  • 24-hour front desk
  • Luggage storage

Accessibility

  • Lift

Languages

  • English
  • Malay

Room amenities

Be entertained

  • LED television

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Housekeeping (on request)

Fees & policies

Refundable deposits

  • Deposit: MYR 50 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of MYR 20 for adults and MYR 15 for children (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Property registration number 018-2060008

Also known as

D Elegance Bandar Seri Alam
D Elegance Grand Bandar Seri Alam Hotel
D Elegance Grand Bandar Seri Alam Masai
D Elegance Grand Bandar Seri Alam Hotel Masai

Frequently asked questions

Is D Elegance Grand Bandar Seri Alam currently open?
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Does D Elegance Grand Bandar Seri Alam offer free cancellation for a full refund?
Yes, D Elegance Grand Bandar Seri Alam does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at D Elegance Grand Bandar Seri Alam?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at D Elegance Grand Bandar Seri Alam?
Sorry, pets aren't allowed.
Is parking offered on site at D Elegance Grand Bandar Seri Alam?
Yes, there's free self parking.
What are the check-in and check-out times at D Elegance Grand Bandar Seri Alam?
You can check in from 2:00 PM - anytime. Check-out time is 12:30 PM.
Are there restaurants at or near D Elegance Grand Bandar Seri Alam?
Yes, there's an on-site restaurant. Nearby restaurants include Rowan & Parsley (2.4 mi), Leva Leur Cafe (2.6 mi) and Restoran Tepi Pantai (3.6 mi).

Overall score and ratings

10.0

Exceptional

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

10.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Very good but must work to maintain quality
The hotel is new but already showing small signs that could impact customer satisfaction in the future. For example, the edges of the wallpaper in the room are already peeling. Also it would be better if the room was also equipped with a safe.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel in good & new condition... cleaness of hotel is highly recommended
Shiau Yea, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

TONY FOO, 1-night trip
Verified Hotels.com guest review