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All hotels in Isla Mujeres, Quintana Roo, Mexico
1 room, 2 adults

Casa de los Sueños, Isla Mujeres, Mexico

4-star4 stars
Carretera Garrafon Manzana 55Lote 9 SM 9, Isla MujeresQROO77400Mexico

Isla Mujeres beachfront resort with 2 outdoor pools, free water park
  • Free full breakfast, free WiFi, and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Superb9.2
Breakfast
Tasty breakfast
Room
Great room
Comfort
Very comfortable
Location
Location is ok
77See all 77 Hotels.com reviews
From 566 reviewsTripAdvisor Traveller Rating

Casa de los Sueños, Isla Mujeres, Mexico

from A$208
  • Presidential Room, 1 King Bed
  • Deluxe Suite, 1 King Bed, Jetted Tub
  • Deluxe Villa, 1 King Bed, Ocean View
  • Deluxe Villa, 2 Double Beds, Ocean View
  • Traditional Villa, 1 King Bed
  • Traditional Villa, 2 Double Beds

What’s around Casa de los Sueños, Isla Mujeres, Mexico

Landmarks

  • On the beach
  • Parque de los Suenos - 2 min walk
  • Garrafon Natural Reef Park - 3 min walk
  • Capitán Dulché Museum - 7 min walk
  • Isla Mujeres Sculpture Garden - 16 min walk
  • Mundaca House - 16 min walk
  • Cliff of the Dawn - 17 min walk
  • Tortugranja Turtle Farm - 21 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 87 min drive
  • Free self parking
  • Limited parking

At a glance

Key facts

Size

  • 10 apartments
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-7 PM
  • Check-out time is noon
The front desk is open daily from 7 AM - 11 PM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking (limited)
* See small print for additional details or extra charges

At the resort

Food and drink
  • Free full breakfast daily
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
Things to do
  • Beach sunloungers
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Waterslide
  • Full-service spa
  • Spa treatment room(s)
  • Free bicycles on site
  • Kayaking on site
  • Snorkelling on site
  • Ecotours nearby
  • Sailing nearby
  • Scuba diving nearby
  • Free water park access
  • Beach towels
  • Free pool cabanas
  • Pool sunloungers
  • Pool umbrellas
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Wedding services
  • Multilingual staff
Facilities
  • Safe-deposit box at front desk
  • Television in common areas

In the apartment

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
Sleep well
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Balcony or patio
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Spa Zenter has massage/treatment rooms and couples treatment room(s). Services include massages.

Casa de los Sueños, Isla Mujeres, Mexico’s small print

Also known as

  • Casa los Sueños Hotel Isla Mujeres
  • Casa los Sueños Hotel
  • Casa los Sueños Isla Mujeres
  • Casa los Sueños
  • Casa De Los Suenos Hotel Isla Mujeres

Policies

This property does not have elevators.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Superb 9.2 From 77 reviews

Casa de los Sueños, Isla Mujeres, Mexico
Exceptional10.0
This is an awesome hotel with an excellent staff that took exceptional care of us on our trip. We stayed in the presidential Suite and it was unbelievable would Recommend this hotel
Jeffrey, us3 night trip
Casa de los Sueños, Isla Mujeres, Mexico
Very Good8.0
Great Staff&Property, needs upgrades
We were in the presidential suite. It was very comfortable, large, definitely dated for what we are paying. Bedding pillows and set up need to be updated. It was clean but details missed (soap residue where previous guest left soap bar on shower ledge), floor had hairs on it (a huge pet peeve of mine, gross who wants to see that!). The staff was friendly, kind, and definitely tried their hardest to accommodate us. The OWNERS of this hotel need to pay their employees more and teach them to meet the standards of cleanliness and comfort that their price point demands. I dont mind paying top dollar if YOU are paying top attention to your property. You cant swim in the ocean at this location, but its very pretty surroundings and location.
A Traveller, us3 night trip
Casa de los Sueños, Isla Mujeres, Mexico
Poor2.0
Beware...
Disappointing, and then it got worse . Hotel guest pool was empty ( sounds like it has been that way for weeks.) the water park pools were loud and crazy and not very relaxing. Beach loungers were tired , as was most of the furnishings in the room and elsewhere. Major issues with plumbing that made the toilet gurgle all night then no water at all in the morning. After “ it’ll be on in 15 minutes, then two hours later we knew this was not going to happen anytime soon , so with toilets backing up it was time we check out. According to the front desk, the Manager said we need to contact Hotels.com to request a refund for the second night we had payed for, but that they would refund the night. With no running water at 200+ a night that seemed reasonable. Called Hotels.com , who contacted the hotel and the hotel refused the refund for the night we did not stay ! Hotels.com honored my request for a refund even though the hotel did not. Way to go Hotels.com! As for the hotel , Totally unexceptionable. Issues do happen, but you don’t try to charge someone for a room without water or flushing toilets. Stay Away !!!
A Traveller, us2 night trip
Casa de los Sueños, Isla Mujeres, Mexico
Fair4.0
Not what it seems
Service was bad and slow. Employees were rude. Main parts of water park were out of order, leaky noise in our room. Would not recommend.
A Traveller, us4 night trip
Casa de los Sueños, Isla Mujeres, Mexico
Exceptional10.0
Dreams do come true!
Our stay was amazing! Everyone was extremely friendly. Every meal we had was delicious and the Chef was always checking in on us ensuring our food was great. Views are to die for and it is really tranquil there. It is a must if you are going to Isla Mujeres!
A Traveller, us3 night trip

See all reviews

Casa de los Sueños, Isla Mujeres, Mexico

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