Skip to main content.
All hotels in Durban, South Africa
1 room, 2 adults

The Royal Hotel, Durban, South Africa

3-starQuality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
267 Smith StreetDurbanKwaZulu-Natal4001South Africa

3-star hotel with outdoor pool, near uShaka Marine World
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Good7.2
Breakfast
Tasty breakfast
Service
Fantastic service
Location
Location is ok
Amenities
Amenities are not the best
88See all 88 Hotels.com reviews
From 243 reviewsTripAdvisor Traveller Rating

The Royal Hotel, Durban, South Africa

from A$99
  • Deluxe Room
  • Executive Suite
  • Economy Double or Twin Room, 1 Double or 2 Single Beds

What’s around The Royal Hotel, Durban, South Africa

Landmarks

  • In Durban Central Business District
  • UShaka Marine World - 34 min walk
  • Durban Art Gallery - 1 min walk
  • Durban City Hall - 1 min walk
  • Farewell Square - 1 min walk
  • Durban Natural Science Museum - 1 min walk
  • Natal Museum - 2 min walk
  • Old Courthouse Museum - 3 min walk

Getting around

  • Durban (DUR-King Shaka Intl.) - 30 min drive
  • Self parking (surcharge)
  • Limited parking
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Theme park shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 206 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM
Airport shuttle service is available on request during limited hours. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available on request) *

  • Train station shuttle

  • Cruise terminal shuttle *

Parking

  • Self parking (limited) *

Offsite

  • Beach shuttle *

  • Theme park shuttle *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Beach shuttle (surcharge)
  • Outdoor pool
  • Pool sunloungers
  • Spa services on site
  • Spa treatment room(s)
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
Working away
  • Conference space
  • Meeting rooms
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Built in 1845
  • Lift
  • ATM/banking
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Things to enjoy
  • Individually decorated
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

The Royal Hotel, Durban, South Africa’s small print

Also known as

  • Royal Hotel Durban
  • Royal Durban

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 8 AM to 8 PM.
  • Guests under 11 years old are not allowed in the spa.

    Parking height restrictions apply.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Optional extras

    Self parking costs ZAR 70 per day

    Buffet breakfast is offered for an extra charge of ZAR 150 per person (approximately)

    Airport shuttle service is offered for an extra charge of ZAR 350 per vehicle (one way)

    Airport shuttle for children between the ages of 5 and 11 costs ZAR 150.00 (one-way)

    Cruise ship terminal shuttle, train station pick-up, and train station drop-off service is offered for an extra charge

    Beach shuttle and theme park shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Recent reviews

    Good 7.2 From 88 reviews

    The Royal Hotel, Durban, South Africa
    Poor2.0
    Not a very clean room
    Room was dirty with blood on the comforter and food stains on the floor
    A Traveller, au2 night business trip
    The Royal Hotel, Durban, South Africa
    Very Good8.0
    Good accomodation poor room service
    My stay was good. However the ramps damaged my vehicle. Also the room service was very poor. Took the coffee shop over 1hour15mins to bring me a red bull and a still water. I had to call them numerous times. Not once did they call me and give me feedback to say that there is a delay. On arrival off my red bull and water. They send me sparkling water instead of the still water. Red bull was delivered warm. Asked for ice and was told the ice machine is broken.
    Tk, za1 night trip
    The Royal Hotel, Durban, South Africa
    Poor2.0
    Stay at the Royal Hotel
    The room was spacious, but the lighting in the room was very bad. The aircon could not be adjusted. I call reception numerous times to get a technician to have it sort out which was four hours later. The shower walls were brown looked like it hasn't been washed and the drain in the shower was clogged. Just disappointed with the quality of the hotel, it prestige has dropped drastically.
    Sagrie, za1 night trip
    The Royal Hotel, Durban, South Africa
    Good6.0
    Royal Falling apart and not value for money
    The room was smelling cigarette and had to inform them before they can use own initiative of using good smell device to kill bad smell and aircon was not working, for two days I was informed. The pool area was locked and could not access it
    Meya, za1 night trip
    The Royal Hotel, Durban, South Africa
    Very Good8.0
    to be honest the breakfast was good but I could not get fried eggs but overall all was intact.
    Louis, za2 night trip

    See all reviews

    The Royal Hotel, Durban, South Africa

    Is the description of this property not correct? Tell us