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Best Western Plus Waterloo

Hotel with indoor pool, near Wilfrid Laurier University

  • Free WiFi and free parking
From
A$118

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Pool
  • Pool
  • Indoor Pool
  • Pool
  • Pool
Pool. Image 1 of 63.
1 / 63Pool
8.2.Very good.
  • We got in late after midnight. Was guided to locate food by the receptionist

    Dec. 22, 2018

  • The front desk experience was friendly and informative. The room was clean and…

    Mar. 10, 2021

See all 524 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitiser

Guests rated location

Easy parking
Shopping
Convenient
Quiet
Safe
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 104 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center

For families

  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

What’s around

  • Wilfrid Laurier University - 36 min walk
  • Conestoga Mall - 4 min walk
  • City of Waterloo Museum - 6 min walk
  • Max's Golf Centre - 29 min walk
  • Conestogo River Horseback Adventures - 36 min walk
  • St. Jacobs Market District Visitor Information Centre - 36 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Apartment, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Standard Room, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)
  • Suite, 2 Queen Beds, Non Smoking, Kitchenette
  • Suite, 1 King Bed, Non Smoking, Kitchenette
  • Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)
  • Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)
  • Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Location

  • Wilfrid Laurier University - 36 min walk
  • Conestoga Mall - 4 min walk
  • City of Waterloo Museum - 6 min walk

What’s around

Landmarks

  • Wilfrid Laurier University - 36 min walk
  • Conestoga Mall - 4 min walk
  • City of Waterloo Museum - 6 min walk
  • Max's Golf Centre - 29 min walk
  • Conestogo River Horseback Adventures - 36 min walk
  • St. Jacobs Market District Visitor Information Centre - 36 min walk
  • St. Jacobs Outlets - 37 min walk
  • St. Jacobs Country Playhouse - 38 min walk
  • University of Waterloo - 2.6 mi / 4.2 km
  • RIM Park - 2.4 mi / 3.9 km
  • Clay and Glass - 2.6 mi / 4.2 km

Getting around

  • Pearson Intl. Airport (YYZ) - 68 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 17 min drive
  • Kitchener Station - 10 min drive
  • Guelph, ON (XIA-Guelph Train Station) - 28 min drive
  • Guelph Central Station - 28 min drive

At a glance

Hotel size

  • This hotel has 104 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Working away

  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 398
  • Conference space size (meters) - 37
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built – 1986
  • Lift
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Off the Elevator - This restaurant specializes in American cuisine and serves breakfast and dinner.

Recreation

On Site

  • Fitness facilities
  • Spa tub

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Four Points Sheraton Waterloo Kitchener Hotel
  • Destination Inn Waterloo
  • Destination Hotel Waterloo
  • Best Western Plus Waterloo Hotel
  • Best Western Plus Waterloo Ontario
  • Best Western Plus Waterloo Waterloo
  • Best Western Plus Waterloo Hotel Waterloo
  • Four Points Sheraton Kitchener Hotel
  • Four Points Sheraton Waterloo Kitchener
  • Four Points Sheraton Kitchener
  • Best Western Plus Waterloo Hotel
  • Four Points by Sheraton Waterloo Kitchener Hotel Suites
  • Best Western Waterloo Hotel
  • Sheraton Four Points Waterloo
  • Sheraton Waterloo

Optional extras

Rollaway beds are available for CAD 30.0 per night

Full breakfast is offered for an extra charge of CAD 9.99 for adults and CAD 7.99 for children (approximately)

Cribs/Infant beds are available for CAD 20.0 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property only accepts debit or credit cards, credit cards, and debit cards for all bookings and onsite payments. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Best Western Plus Waterloo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Electric vehicle charging is available.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - midnight. Check-out time is 11 AM.
  • Yes, Off the Elevator offers American cuisine. Nearby restaurants include Ye's Sushi (8-min walk), Boston Pizza (9-min walk), and Keg Steakhouse (9-min walk).
  • Have fun with nearby winter activities like ice skating, cross-country skiing, and snowmobiling, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Best Western Plus Waterloo also has a fitness center.
8.2.Very good.
  • 10.0.Exceptional

    Very good property , nice staff , everything is excellent, I highly recommend this hotel for stay 😊😊😊

    1 night family trip, Mar. 5, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Hotel and staff were really nice! Stayed in the jetted tub suite and it was amazing! Only thing was there was tile around the wall of the jetted tub and it wasn’t cleaned and I didn’t notice until I was in the tub :(

    1 night romance trip, Mar. 5, 2021

    Verified Expedia guest review

  • 2.0.Poor

    I was told that it was 100 dollar deposit when i book the room when i got there to pay for it it was a 250$ deposit whitch i wasnt paying so there was no listening to what i had to say and that i was told that it was only 100 depost but the laddy at the counter was rude and qouldnt listen to anything u was saying so i ended up going to london for the weekend

    2 night romance trip, Mar. 5, 2021

    Verified Travelocity guest review

  • 10.0.Exceptional

    I treated myself recently to a 3 night stay in a whirlpool suite, which was also my first stay at a Best Western. I found the front desk staff to be incredibly friendly and informative, both at check-in and check-out. The whirlpool tub was amazing! I hadn't been in one for a number of years. I would definitely book this type of room in the future. Overall my stay was a relaxing affair. This location was conveniently located near a shopping centre too.

    3 night trip, Feb. 26, 2021

    Verified Expedia guest review

  • 2.0.Poor

    Staff are extremly rude and disrespectful.Stayed there for 2 werks and asked for a little bit late of a check out and they gave nothing but attitude

    1 night romance trip, Feb. 22, 2021

    Verified Orbitz guest review

  • 8.0.Very good

    Good stay

    Good stay. Very nice staff. Hotel rooms are a bit run down, but pretty much what you'd expect from a Best Western. Cleaned well and felt Covid safe.

    Robert, 1 night family trip, Dec. 26, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good overnight stay. Clean room. Smooth check-in. Would stay again.

    1 night trip, Nov. 9, 2020

    Verified Expedia guest review

  • 2.0.Poor

    DIRTY ROOMS

    Hair and blood stains in room, jacuzzi tub not working in both rooms. NOT ACCEPTABLE

    Marian, 1 night business trip, Aug. 29, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Good location and accommodations. Unfortunately, due to COVID 19, amenities were limited, no restaurant etc...

    Andre, 1 night romance trip, Aug. 29, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Family time

    Always excellent staff interaction, comfy clean rooms.

    Bonnie, 1 night family trip, Aug. 17, 2020

    Verified Hotels.com guest review

See all 524 reviews