Destination

Guests
All properties in Choeng Thale, Phuket (province), Thailand

Twinpalms Phuket

Luxury resort with spa, near Surin Beach

  • Free WiFi and free parking
From
A$290
  • Twinpalms Phuket
  • Pool
  • Pool
  • Beach
  • Beach
  • Pool
1 / 104Pool
9.4.Exceptional.
  • Overall the property is beyond expectations, great friendly courteous staff

    Mar. 15, 2020

  • Great stay and accomodation but beach access not so great. Need to shuttle to associated…

    Jan. 26, 2020

See all 184 reviews

Official standards

This property advises that it adheres to Safety and Health Administration (Thailand) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Safe
Convenient
Dining options
Walkable
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 97 guestrooms
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool

What’s around

  • Surin Beach - 3 min walk
  • Bang Tao Beach - 10 min walk
  • Kamala Beach - 25 min walk
  • Pansea Beach - 7 min walk
  • Laem Singh Beach - 13 min walk
  • Bang-Tao Night Market - 42 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Lagoon Deluxe
  • Palm Prestige
  • Penthouse Loft
  • Duplex Loft
  • Palm Premium
  • Palm Standard
  • Duplex Family Loft
  • Lagoon Premium
  • Lagoon Prestige
  • Presidential Penthouse Loft

Location

  • Surin Beach - 3 min walk
  • Bang Tao Beach - 10 min walk
  • Kamala Beach - 25 min walk

What’s around

Landmarks

  • Surin Beach - 3 min walk
  • Bang Tao Beach - 10 min walk
  • Kamala Beach - 25 min walk
  • Pansea Beach - 7 min walk
  • Laem Singh Beach - 13 min walk
  • Bang-Tao Night Market - 42 min walk
  • Phuket Fantasea - 2.4 mi / 3.9 km
  • Tsunami Memorial - 2.9 mi / 4.7 km
  • Boat Avenue Mall Phuket - 3 mi / 4.8 km
  • Laguna Phuket Golf Club - 4.1 mi / 6.7 km
  • Patong Beach - 7 mi / 11.2 km

Getting around

  • Phuket Intl. Airport (HKT) - 41 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 97 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Thailand may have travel restrictions in place, including self-quarantine, due to COVID-19.

Special check-in instructions

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free onsite valet parking
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • 24-hour room service

Things to do

  • Beach towels
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Steam room
  • Golfing nearby
  • Free pool cabanas
  • Pool sunloungers

Working away

  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2126
  • Conference space size (meters) - 198
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers - 11
  • Year Built – 2004
  • Lift
  • Designated smoking areas
  • Garden
  • Terrace
  • Library

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • English
  • French
  • Thai

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service

Freshen up

  • Designer toiletries
  • Hair dryer

Be entertained

  • 40-inch LED TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Sun Spa Esthederm. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 6 years old are not allowed in the spa.

Dining

Oriental Spoon Grill - This restaurant specializes in Thai cuisine and serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar.

Pool Bar - This poolside restaurant specializes in Asian cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

Palm Seaside Lounge & Bar - This seafood restaurant is located on the beach and specializes in seafood. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

HQ Beach Lounge - This bar specializes in international cuisine and is located on the beach. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Small print

Also known as

  • Twinpalms Phuket Hotel Choeng Thale
  • Twinpalms Phuket Resort Choeng Thale
  • Twinpalms Phuket Hotel
  • Twinpalms Phuket Choeng Thale
  • Twinpalms Phuket Resort Choeng Thale
  • Twinpalms Phuket Hotel Thalang
  • Twinpalms Phuket Thalang
  • Twinpalms Phuket Hotel Choeng Thale
  • Twinpalms Phuket Choeng Thale
  • Twinpalms Phuket Choeng Thale

Optional extras

Buffet breakfast is offered for an extra charge of THB 765 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 1500 per vehicle (one-way)

Policies

Only registered guests are allowed in the guestrooms.

Guests under 6 years old are not allowed in the spa.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Twinpalms Phuket does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring alfresco dining, Thai cuisine, and ocean views. Nearby restaurants include Mr. Tan Coffee House (7-min walk), Riverside (9-min walk), and Palm Seaside (12-min walk).
  • Yes, an airport shuttle is available. The charge is THB 1500 per vehicle one-way.
  • Twinpalms Phuket has a spa and an outdoor pool, as well as a steam room and a garden.
9.4.Exceptional.
  • 10.0.Exceptional

    Can't fault Twinpalms. We have been to this hotel 7 times and will go again next year. It just keeps getting better and better. The staff are excellent. They remember us every time. Can't wait to go back next year!

    8 night romance trip, Dec. 8, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent for couples getaway

    Great stay, beautiful food and spectacular location. The staff were incredibly helpful and always courteous. A memorable part of the holiday

    3 night romance trip, Oct. 14, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It’s a beautiful quiet oasis with amazing staff and atmosphere. Food is great service amazing. Highly recommend.

    5 night romance trip, Aug. 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing facilities, amazing resort. There was a beach club, a lounge and a restaurant all within 10 minutes drive (which the hotel provides free transport to on a regular basis) at different beaches! So unique and cool as it allowed us the opportunity to explore beaches around the area that we would have not have seen otherwise. They had a library for picking your pillows, scents and flowers which was an incredible experience

    2 night romance trip, Jul. 7, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Luxury and friendly staffs!!!

    We cannot describe how awesome the resort and the friendly staffs were! Love the soft towels, luxurious bed linens, fresh tropical fruits and the beautiful lemongrass fragrance around the resort

    1 night family trip, Apr. 20, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Everything here was amazing. We loved the location and the staff were fantastic - really friendly and helpful. Breakfasts at the hotel were lovely too The location is good too, being very close Surin beach. Its a little quieter than other areas i've stayed in Phuket before but is very nice and relaxing and the hotel also provide free shuttle transport to 3 other beach clubs (restaurant/bar) in the beach north and south of Surin too which provides some more variety worth exploring. Thoroughly enjoyed our stay here.

    Matt, 6 night family trip, Mar. 30, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Best hotel ever. Will definitely be returning next year for a longer stay!

    Chris, 8 night trip, Dec. 13, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Nice hotel opposite Surin Beach. Rooms on top level have a bathtub.

    1 night trip, Dec. 4, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice lively boutique hotel located opposite Surin Beach.

    1 night trip, Dec. 2, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful relaxing resort

    The staff are wonderful and super helpful. Very nice resort. Beautiful pool area. Excellent gym facilities. Surin beach and surroundings are below average but if you plan to stay within the resort and the beach clubs you’re all good.

    6 night romance trip, Aug. 22, 2018

    Verified Hotels.com guest review

See all 184 reviews