Guests
All properties in San Rafael, California, United States of America

SureStay Hotel by Best Western San Rafael

No-frills San Rafael hotel with bar/lounge

  • Free WiFi and free parking
From
A$147

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Lobby
  • Lobby
  • Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Bathroom
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Bathroom
  • Lobby
Lobby. Image 1 of 18.
1 / 18Lobby
865 Franciso Blvd East, San Rafael, 94901, CA, United States of America
6.2.Good.
  • Rude hotel staff

    Dec. 10, 2021

  • horrible. we booked and arrived and there were no vacancies and they charged us even…

    Dec. 7, 2021

See all 257 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place

Guests rated location

Convenient
Quiet
Easy parking
  • Free WiFi
  • Free parking
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 32 smoke-free guestrooms
  • Daily housekeeping
  • Bar/lounge
  • 24-hour front desk
  • Vending machine
  • Free newspapers in the lobby

For families

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Fridge
  • Private bathroom
  • Daily housekeeping
  • Iron/ironing board

What’s around

  • Mission San Rafael Arcangel - 30 min walk
  • Marin Country Mart - 30 min walk
  • Dominican University of California - 31 min walk
  • McNears Beach Country Park - 5.2 mi / 8.4 km
  • Fairfax Pavillion - 5.7 mi / 9.2 km
  • Peacock Gap Golf Club - 5.8 mi / 9.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 Queen Bed, Accessible, Non Smoking
  • Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 Queen Bed, Accessible, Bathtub

What’s around

Landmarks

  • Mission San Rafael Arcangel - 30 min walk
  • Marin Country Mart - 30 min walk
  • Dominican University of California - 31 min walk
  • McNears Beach Country Park - 5.2 mi / 8.4 km
  • Fairfax Pavillion - 5.7 mi / 9.2 km
  • Peacock Gap Golf Club - 5.8 mi / 9.3 km
  • Fairfax Library - 5.9 mi / 9.4 km
  • Horseshoe Cove - 6.4 mi / 10.3 km
  • Throckmorton Theater - 7.1 mi / 11.4 km
  • Old Mill Park - 7.3 mi / 11.7 km
  • Pacheco Ranch Winery - 7.9 mi / 12.7 km

Getting around

  • San Francisco International Airport (SFO) - 42 min drive
  • Oakland Intl. Airport (OAK) - 35 min drive
  • Concord, CA (CCR-Buchanan Field) - 40 min drive
  • Richmond Transit Center - 14 min drive
  • Berkeley Station - 19 min drive
  • Emeryville Station - 20 min drive
map
See on map
865 Franciso Blvd East, San Rafael, 94901, CA, United States of America

At a glance

Hotel size

  • This hotel has 32 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Bar/lounge

Services

  • 24-hour front desk
  • Free newspapers in lobby

Facilities

  • Number of buildings/towers - 1

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Be entertained

  • LED TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 15.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; masks are required in public areas.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Policies

This property does not have elevators.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Travelodge San Rafael Hotel
  • San Rafael Travelodge
  • San Rafael Travel Lodge
  • Travel Lodge San Rafael
  • Travelodge in San Rafael
  • Surestay By Best Rafael Rafael
  • Travelodge by Wyndham San Rafael
  • Travelodge San Rafael
  • SureStay Hotel by Best Western San Rafael Hotel
  • SureStay Hotel by Best Western San Rafael San Rafael
  • SureStay Hotel by Best Western San Rafael Hotel San Rafael
  • Travelodge Wyndham San Rafael Hotel
  • Travelodge Wyndham San Rafael
  • Travelodge in San Rafael
  • Travelodge San Rafael
  • Travelodge Wyndham San Rafael Hotel
  • Travelodge Wyndham San Rafael
  • Travelodge San Rafael Hotel San Rafael

*See fees & policies for additional details or extra charges

FAQs

  • Yes, SureStay Hotel by Best Western San Rafael does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. RV/bus/truck parking is available.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
  • Yes. Nearby restaurants include Yu Shang (8-min walk), Micheal’s Sourdough Sandwiches (12-min walk), and Terrapin Crossroads (14-min walk).
  • No, this hotel doesn't have a casino, but San Pablo Lytton Casino (17-min drive) is nearby.
6.2.Good.
  • 8.0.Very good

    Met my simple expectations for an overnight

    Please like my review and/or photos if you found it helpful to you! We had an overnight stay at SureStay Hotel By Best Western in San Rafael, California to visit friends and the place met our needs. When we came to the property, we didn't have high expectations and we're glad we didn't. If you are on a budget, need a quiet place to stay with a comfortable bed, simple coffee, working air conditioner and heater, along with an effective and working hot shower, then the SureStay Hotel By Best Western in San Rafael is the place to stay. If you have higher expectations, then you should reconsider. I stayed in room 230 that had two queen-sized beds where one bed has its own room for privacy along with a small kitchenette (small sink, microwave, refrigerator, and personal coffee maker). Their continental breakfast from 7AM-9AM in the lobby was simple with Keurig coffee, orange juice, apple juice, apples, packaged danishes, packaged granola, and refrigerated yogurt. There were a couple of things that can be improved including: not reusing the hotel card holders (the paper that had your room number and wifi password), having a television that has channels, and touching up the room including the uneven floor, replacing the torn curtains, and repainting parts of the room. All in all, it met our needs but maybe not everyone else.

    John, 1 night trip, Nov. 13, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Clean bed which is most important to me

    The bed was clean. The rest looked clean with a quick wipe down. Corners and moulding were moldy or if not moldy, at least several areas with black spots. The service wasn’t horrible, , but the attendant was very matter of fact and not at all welcoming. Appeared more bothered which is fine given the nightly rate. I wasn’t expecting white glove service.

    Jennifer, 1 night trip, Oct. 8, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice stay!

    Pros: Air conditioning!, hard water pressure, overall mostly clean and tidy, couldn’t hear the neighbors. Cons: The beds weren’t the most comfortable, the toilet made a loud whining noise.

    1 night family trip, Oct. 2, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    No the greatest neighborhood. The floors, both inside and out, are very uneven and old and need replacing badly. The rooms were clean but for the carpeted areas and I'm sure they were as clean as they could get.

    1 night trip, Sep. 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    All in all, we really enjoyed our stay. This place is a little bit on the rundown side. But still was a nice place to lay our head.

    kelly w, 1 night romance trip, Sep. 25, 2021

    Verified Expedia guest review

  • 6.0.Good

    Not terrible cheapie north of the bridge

    Not the best hotel by any stretch, but when you need to stay in Marin you cannot be too picky.

    Richard, 2 night family trip, Sep. 24, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Not good for the price

    The beds new good enough to rest after a long working day, the size, the lights and darkness and the air conditioned of the room were good too. bad things: it smells really bad, the towels are disgustingly dirty and you can hear everything from other rooms. not worth the almost $200 I paid.

    Maria Camila, 1 night business trip, Sep. 18, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    a

    Ed, 1 night family trip, Sep. 16, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Very clean

    Tiarra Victoria CASEM, 3 night trip, Sep. 13, 2021

    Verified Expedia guest review

  • 2.0.Poor

    It smelled strongly of cigarette smoke in the non smoking room.

    Kimberly, 1 night family trip, Sep. 10, 2021

    Verified Expedia guest review

See all 257 reviews