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All properties in Chengdu, Sichuan, China
1 room, 2 adults

Kempinski Hotel Chengdu

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for families

Good to know

  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Free WiFi
Ren Min Nan Road 42, Chengdu, Sichuan, 610041, China

Luxury Chengdu hotel with full-service spa, connected to the convention center
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Children's pool
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The Kempinski was a wonderful hotel with large clean rooms, great location close to the…May 17, 2019
  • Great amenities, room was a little small. Overall its a great place to stay!Dec. 7, 2019

Kempinski Hotel Chengdu

from A$138
  • Executive Twin Room
  • Executive Suite
  • Deluxe Room, 1 King Bed
  • Deluxe Suite
  • Superior Room, 1 King Bed
  • Executive Room, 1 King Bed
  • Deluxe Twin Room
  • Superior Twin Room
  • Family Suite
  • Presidential Suite

What’s around Kempinski Hotel Chengdu

Landmarks

  • In Wuhou
  • Chengdu United States Consulate - 15 min walk
  • Sichuan University - 23 min walk
  • Tianfu Square - 2.8 mi / 4.4 km
  • Jiufang Shopping Center - 2.7 mi / 4.3 km
  • Wuhou Ci - 2.7 mi / 4.4 km
  • Chengdu Yintai Centre - 3 mi / 4.8 km
  • Sichuan Museum of Science and Technology - 3 mi / 4.9 km

Getting around

  • Shuangliu Intl. Airport (CTU) - 17 min drive
  • South Railway Station - 25 min walk
  • Chengdu Railway Station - 10 min drive
  • Tongzilin Station - 4 min walk
  • Nijiaqiao Station - 11 min walk
  • Sichuan Gymnasium Station - 21 min walk
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 471 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pick-up *

Parking

  • No onsite parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Indoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Yoga classes/instruction on site
  • Nightclub
  • Pool sunloungers
  • Arcade/game room
Working away
  • Business centre
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2004
  • Lift
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-width doorways
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • Private spa tub
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Jivana Spa. Services include hot stone massages, Thai massages, facials, and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Seasons Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Harmony Chinese - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner.

Paulaner Brauhaus - This bistro specializes in German cuisine.

Kempi Deli - This delicatessen specializes in German cuisine.

Kempinski Hotel Chengdu’s small print

Also known as

  • Kempinski Hotel Chengdu
  • Kempinski Hotel Chengdu Hotel Chengdu
  • Kempinski Chengdu
  • Chengdu Kempinski Hotel
  • Hotel Kempinski Chengdu
  • Kempinski Chengdu
  • Kempinski Chengdu Hotel
  • Kempinski Hotel Chengdu
  • Kempinski Hotel Chengdu Hotel
  • Kempinski Hotel Chengdu Chengdu

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines and the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of CNY 178.00 for adults and CNY 89 for children (approximately)

Airport shuttle service is offered for an extra charge of CNY 200 per vehicle (one-way)

Airport shuttle service for children up to age 12 costs CNY 200 (one-way)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Kempinski Hotel Chengdu

  • Does Kempinski Hotel Chengdu offer free cancellation for a full refund?
    Yes, Kempinski Hotel Chengdu does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Kempinski Hotel Chengdu?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Kempinski Hotel Chengdu?
    Sorry, there's no onsite parking at Kempinski Hotel Chengdu.
  • Is there a pool at Kempinski Hotel Chengdu?
    Yes, there's an indoor pool and a children's pool.
  • Are pets allowed at Kempinski Hotel Chengdu?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Kempinski Hotel Chengdu?
    You can check in from 2 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Kempinski Hotel Chengdu?
    Yes, there are 3 onsite restaurants.
  • Is airport shuttle service offered by Kempinski Hotel Chengdu?
    Yes, an airport shuttle is available. The charge is CNY 200 per vehicle one-way.

Recent reviews

Very good 8.2 From 52 reviews

Very good 8.0
Nice hotel but needs renovation - looking a bit tried
John, gb1 night business trip
Exceptional 10.0
Great hotel in Chengdu
A good stay helpful staff . Good hotel although rooms slightly dark
Melissa, cn4 night trip
Very good 8.0
Nice hotel
nice hotel with full facilities.
my3 night business trip
Good 6.0
Good hotel, poor service!
Good location, the hotel was updated and nice. the only thing was the service. staff at front desk was OK, but once out of the front desk, staff is not very helpful. Door people won't even offer a help to grab a cab!!! the reason was "I am the only one here and can't leave to grab a taxi for you". What a joke! never had this kind of experience/service in hotels at this scale.
Qihong, us1 night trip with friends
Fair 4.0
Hotel too old
Poh, my4 night romance trip
Exceptional 10.0
Great Service!
Their service was great! They helped English-speakers with all their concerns!
us2 night trip
Fair 4.0
Very dispointed, dirty room/bad food/awful service
This is a hotel with smoking rooms (most floors are smoking floor). There is no such info on hotel.com website. We got the hotel after mid night, the check-in was very slow. Then when we got to the room, we found that it is a smoking room. We had to go down to line up again for a none smoking room. It was after 2am after we finally got into the room. I was very tired and wanted to make a tea and found out that they forgot to provide tea bags and instant coffee. The room carpet is very dirty and has not been steam cleaned for a long time. Dust on the furniture surface. I sunk in when I sat on the sofa. We booked with breakfast. The food was awful. I never had such bad western food before. And the Chinese food is also below average. There is a counter to take order to cook noodle/wonton/dumpling for customers. Two male staffs work there both have very bad attitude, very rude and forgot about the order. The local area has no shopping, no ok restaurant. We booked the hotel because we thought it will have the standard of Kempinski. But it is only a 3 star hotel.
caRomance trip
Exceptional 10.0
Awesome
Overnight stay while transiting through China
gb1 night business trip

Kempinski Hotel Chengdu

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