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All properties in Krakow, Lesser Poland Voivodeship, Poland

Sheraton Grand Krakow

Riverfront hotel with 3 restaurants, near STU Theatre

  • Free WiFi in lobby
From
A$144

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Indoor Pool
  • Indoor Pool
  • Terrace/Patio
Terrace/Patio. Image 1 of 90.
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Ul. Powisle 7, Krakow, 31-101, Lesser Poland, Poland
9.2.Superb.
  • Excellent hotel. Well located, pleasant staff, very quiet. Expensive but worth it.

    Aug. 23, 2019

  • amazing experience. The personnel of the hotel are very friendly really.

    Aug. 5, 2021

See all 360 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Safe
Quiet
Convenient
Dining options

The following facilities or services will be unavailable from November 1 2021 to December 20 2021 (dates subject to change):
  • Dining venue(s)
  • The property will be renovating from November 1 2021 to December 20 2021 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business center
  • Dining venue
  • Front desk
  • Lobby
  • Guests will have access to the following alternate facilities during the renovation:
  • Health club
  • Indoor pool
  • Recreational facilities
  • Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
    • Free WiFi
    • Parking available
    • Pool
    • Airport transfer
    • Bathtub
    • Non-smoking

    Property highlights

    Main amenities

    • 232 smoke-free guestrooms
    • Daily housekeeping
    • 3 restaurants and 2 bars/lounges
    • Indoor pool
    • Rooftop terrace
    • Breakfast available

    For families

    • Free cots/infant beds
    • Rollaway/extra beds (surcharge)
    • Connecting/adjoining rooms available
    • Private bathroom
    • Television
    • Free toiletries

    What’s around

    • In Krakow City Centre
    • STU Theatre - 5 min walk
    • Smok Wawelski Statue - 5 min walk
    • Stained Glass Museum - 5 min walk
    • Planty Park - 6 min walk
    • Dragon's Den - 6 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Room, 1 King Bed, Non Smoking, View
    • Grand Room, 1 King Bed, Non Smoking, View (Wawel or Vistula view)
    • Premium Room, 1 King Bed, Non Smoking
    • Deluxe Suite, 1 Bedroom, Non Smoking
    • Premium Room, 1 Double Bed, Non Smoking
    • Deluxe Room, 2 Single Beds, Non Smoking
    • Grand Room, 2 Single Beds, Non Smoking

    What’s around

    Landmarks

    • In Krakow City Centre
    • STU Theatre - 5 min walk
    • Smok Wawelski Statue - 5 min walk
    • Stained Glass Museum - 5 min walk
    • Planty Park - 6 min walk
    • Dragon's Den - 6 min walk
    • Krakow Philharmonic - 6 min walk
    • Crown Treasury and Armoury - 9 min walk
    • Wawel Cathedral - 9 min walk
    • Lost Wawel - 9 min walk

    Getting around

    • John Paul II - Balice Airport (KRK) - 16 min drive
    • Krakow Lobzow Station - 6 min drive
    • Krakow Glowny Station - 6 min drive
    • Krakow Plaszow Station - 7 min drive
    • Airport shuttle (surcharge)
    • Train station drop-off (surcharge)
    • Train station pick-up (surcharge)
    Profile: Krakow City Centre

    Profile: Krakow City Centre

    The City Centre is prized for its architectural variety, with many fine examples of Baroque, Renaissance, and Gothic styles. For an authentic way to see central Krakow’s many glories, take a romantic ride in a horse-drawn carriage, or get a breathtaking bird’s-eye view from the top of the 70-meter-tall Town Hall Tower.

    If you’re feeling peckish after all that sightseeing, stop at one of the city’s famous bagel stalls to snack on this favorite Jewish treat—the traditional version is sprinkled with poppy seeds, but you’ll find a huge variety of different flavors.

    map
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    Ul. Powisle 7, Krakow, 31-101, Lesser Poland, Poland

    At a glance

    Hotel size

    • This hotel has 232 rooms
    • This hotel is arranged over 5 floors

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is noon
    • Express check-in/out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Pets

    • Pets stay free (dogs and cats only)
    • 2 per room (up to 55 lbs)
    • Food and water bowls available

    Internet

    • Free WiFi and wired Internet access in public areas
    • WiFi and wired Internet access in rooms*

    Transfers

    • Airport shuttle (available 24 hours)*
    • Train station shuttle*

    Parking

    • Onsite self parking (PLN 120 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Full breakfast daily (surcharge)
    • 3 restaurants
    • 2 bars/lounges
    • 24-hour room service
    • Coffee/tea in a common area

    Things to do

    • Indoor pool
    • Fitness facilities
    • Spa services on site
    • Sauna
    • Free bicycles on site
    • Golfing nearby
    • Billiards or pool table

    Working away

    • Business centre
    • Conference space
    • Meeting rooms
    • Conference space size (feet) - 5382
    • Conference space size (meters) - 500
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter

    Facilities

    • Number of buildings/towers - 1
    • Year Built – 2004
    • Lift
    • ATM/banking
    • Safe-deposit box at front desk
    • Rooftop terrace
    • Garden
    • Terrace

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible van parking
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible pool
    • Wheelchair-accessible fitness centre
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchair-accessible on-site restaurant
    • Visual alarms in hallways
    • Lowered electrical outlets in bathroom
    • Lowered peephole/view port in door
    • Lowered locks/deadbolt
    • Height-adjustable showerhead
    • Grab bar - near toilet
    • Grab bar - in bathtub
    • Lever door handles

    Languages Spoken

    • Dutch
    • English
    • French
    • German
    • Italian
    • Polish
    • Russian
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Minibar
    • Coffee/tea maker
    • Bathrobes
    • Slippers
    • Iron/ironing board

    Sleep well

    • Hypo-allergenic bedding available
    • Blackout drapes/curtains
    • Premium bedding

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Free toiletries
    • Hair dryer

    Be entertained

    • LED TV
    • Satellite TV channels

    Stay connected

    • Desk
    • WiFi (surcharge)
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)
    • Connecting/adjoining rooms available

    Special features

    Spa

    Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and sports massages.

    Dining

    The Olive - This fine-dining restaurant serves breakfast, lunch, and dinner.

    SomePlace Else Sports Bar - Overlooking the garden, this theme restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

    Fees & policies

    Optional extras

    • WiFi is available in guestrooms for PLN 45 per 24-hour period (rates may vary)
    • Wired Internet access is available in guestrooms for PLN 45 per 24-hour period (rates may vary)
    • Full breakfast is offered for an extra charge of PLN 95 for adults and PLN 47.50 for children (approximately)
    • Airport shuttle service is offered for an extra charge of PLN 100 per vehicle (one way)
    • Train station pick-up and train station drop-off service is offered for an extra charge

    Children & extra bedsPay at property

    • Rollaway beds are available for PLN 183.6 per night

    PetsPay at property

    • Pets are allowed for an extra charge
    • Service animals exempt from fees

    ParkingPay at property

    • Self parking costs PLN 120 per night with in/out privileges

    Pool, spa & gym (if applicable)Pay at property

    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Guests are provided with hand sanitizer.

    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Only registered guests are allowed in the guestrooms.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Barclaycard, debit cards and cash.

    Also known as

    • Hotel Krakow Sheraton
    • Hotel Sheraton Krakow
    • Krakow Hotel Sheraton
    • Sheraton Grand Krakow Hotel
    • Krakow Sheraton Hotel
    • Sheraton Hotel Krakow
    • Sheraton Grand Krakow Krakow
    • Sheraton Grand Krakow Hotel Krakow

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Sheraton Grand Krakow does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
    • Yes. Self parking costs PLN 120 per night. Electric vehicle charging is available.
    • Yes, there's an indoor pool.
    • Yes, cats and dogs stay free, with a limit of 2 per room and maximum weight of 55 lbs per pet. A pet fee will be charged. Service animals are exempt from fees. Food and water bowls are available.
    • You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
    • Yes, there are 3 onsite restaurants, featuring alfresco dining, international cuisine, and garden views. The dining venue will be unavailable from November 1 2021 to December 20 2021 (dates subject to change). Nearby restaurants include Big Hat of Coffee (4-min walk), Napnapcafe (5-min walk), and Gossip (5-min walk).
    • Yes, an airport shuttle is available. The charge is PLN 100 per vehicle one way.
    • Have fun during the warmer months with activities such as cycling. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include 2 bars and a sauna. Sheraton Grand Krakow also has a fitness center and a garden.
    9.2.Superb.
    • 6.0.Good

      the room cleaning is auful. Not clean at all.

      simcha, 4 night family trip, Jul. 29, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great location. Wonderful breakfast buffet. Helpful and friendly staff. Would stay here again when visiting Krakow.

      6 night romance trip, Jul. 18, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Great check in experience. Excellent location. Very helpful and attentive staff.

      4 night romance trip, Feb. 14, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Excellent hotel. Near all the places you have to visit. The staff was amazing! Thank you

      2 night family trip, Feb. 13, 2020

      Verified Orbitz guest review

    • 10.0.Exceptional

      A great hotel to stay and explore Kraków, staff are friendly and helpful.

      Shaun, 3 night romance trip, Feb. 13, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Lovely hotel within walking distance from Old Town & Jewish Quarter. Breakfast was excellent!!

      3 night trip with friends, Jan. 10, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      American comfort. Great service. Beautiful property. Loved every minute of being there.

      Basia, 1 night romance trip, Jan. 10, 2020

      Verified Expedia guest review

    • 8.0.Very good

      Excellent in every respect. As with most Marriott properties, breakfast is overpriced so go to one of the many local coffee shops instead.

      Mark, 2 night family trip, Jan. 2, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      the room wasn't clean enough also the bathroom and the coffee corner ...

      r.d, 3 night romance trip, Jan. 2, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Amazing hotel very close to main square

      We came for one night and I’ve stayed in other Kraków hotels before. This is my favorite and new go-to. The heated pool was great for my son after a day of walking around and having tons of mental stimulation with all the history we were learning. Food was good but expensive (as is typical in hotels). Get the breakfast included price if you plan on eating in before venturing out. I didn’t do that but will next time.

      Adrianna, 1 night family trip, Dec. 28, 2019

      Verified Hotels.com guest review

    See all 360 reviews